# Bluetooth not working **URL:** \ **Category:** Questions & Help\ **Tags:** bluetooth-le-ble, homey-pro\ **Created:** [November 10, 2022, 8:16pm UTC](https://community.homey.app/t/bluetooth-not-working/72010 "2022-11-10T20:16:38Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![patrickb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrickb/32/64666_2.png) [@patrickb](https://community.homey.app/u/patrickb)\ **Post date:** [November 10, 2022, 8:16pm UTC](https://community.homey.app/t/bluetooth-not-working/72010/1 "2022-11-10T20:16:38Z")
now for a week bluetooth is not working correctly. i have 2 switchbot curtains and mi flowers sensors on bluetooth. around 2-4 after restart of homey bluetooth wil stop working. and get timeout errors or [could\_not\_find\_peripheral]. in the developer menu the bluetooth scan for devices als not working. and after restart it works again for 2-4 hours. i my homey dying? i have the early 2016 model now. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [November 10, 2022, 8:21pm UTC](https://community.homey.app/t/bluetooth-not-working/72010/2 "2022-11-10T20:21:24Z")
Did your WiFi channel change? Do you have (many) neighbours with (strong) WiFi? > **[interference between bluetooth and wifi at DuckDuckGo](https://duckduckgo.com/?q=interference%2Bbetween%2Bbluetooth%2Band%2Bwifi&t=ffab&atb=v344-1&ia=web)** > > DuckDuckGo. Privacy, Simplified. ---
**Author:** ![patrickb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrickb/32/64666_2.png) [@patrickb](https://community.homey.app/u/patrickb)\ **Post date:** [November 10, 2022, 8:47pm UTC](https://community.homey.app/t/bluetooth-not-working/72010/3 "2022-11-10T20:47:23Z")
i did not change wifi channels. Router location did not change. Closed Bluetooth device are 0,5m away from homey ![Screenshot_20221110-213716](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/8/a8f10e77f67186392316f2be03b31caa606bf021.jpeg) ---
**Author:** ![Maxime\_Cieux](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maxime_cieux/32/17265_2.png) [@Maxime\_Cieux](https://community.homey.app/u/Maxime_Cieux)\ **Post date:** [December 2, 2022, 4:20pm UTC](https://community.homey.app/t/bluetooth-not-working/72010/4 "2022-12-02T16:20:21Z")
Same problem for me with bluetooth ---
**Author:** ![AlbertGaertner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/albertgaertner/32/30356_2.png) [@AlbertGaertner](https://community.homey.app/u/AlbertGaertner)\ **Post date:** [January 31, 2023, 10:39pm UTC](https://community.homey.app/t/bluetooth-not-working/72010/5 "2023-01-31T22:39:34Z")
Although it’s strongly nerving and somehow disappointing, it’s relieving to see, that this is a common problem. I’ve experienced out the same issue, that the bluetooth protocol and function respectively is stugging around 6-8 hours after restarting Homey. I use a Homey Pro early 2019. Hopefully Athom and their developers recognize this as well 🤷‍♂️- and not only the users.🤨 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 1, 2023, 12:27am UTC](https://community.homey.app/t/bluetooth-not-working/72010/6 "2023-02-01T00:27:44Z")
> [@AlbertGaertner](#): > > Hopefully Athom and their developers recognize this as well Hi Albert, it’s best if you inform Athom support with this issue. Go to [https://support.homey.app](https://support.homey.app) and scroll down to Customer Support, then follow links. ---
**Author:** ![AlbertGaertner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/albertgaertner/32/30356_2.png) [@AlbertGaertner](https://community.homey.app/u/AlbertGaertner)\ **Post date:** [February 2, 2023, 9:46pm UTC](https://community.homey.app/t/bluetooth-not-working/72010/7 "2023-02-02T21:46:39Z")
Hi Peter, this is exactly what I intended to do in the next few days. Thanks for your advice! Greets Albert ---
**Author:** ![AlbertGaertner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/albertgaertner/32/30356_2.png) [@AlbertGaertner](https://community.homey.app/u/AlbertGaertner)\ **Post date:** [February 15, 2023, 10:49am UTC](https://community.homey.app/t/bluetooth-not-working/72010/8 "2023-02-15T10:49:14Z")
After a while, I finally reached out to Athom’s support. And got immediately (very customerfriendly!) the following response: "This issue has already been reported by other users and Development is working hard to fix this issue. Unfortunately it’s not an easy issue so I can’t give any guarantees on when a fix can be found and the issue can be resolved, but please know that it has already been forwarded to our development team. We hope to resolve this issue as soon as possible, but this will not be in the next firmware update sadly." Hopefully there will be a solution for it with the firmware update after next… ---
**Author:** ![AlbertGaertner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/albertgaertner/32/30356_2.png) [@AlbertGaertner](https://community.homey.app/u/AlbertGaertner)\ **Post date:** [February 14, 2024, 9:36pm UTC](https://community.homey.app/t/bluetooth-not-working/72010/9 "2024-02-14T21:36:05Z")
Just to let you know about the efforts and maintenance in the background, here’s the reply of Athoms support to my repeated request regarding the BLE issue and instability respectively: 🕶 ![grafik](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/b/7bd084143530ff097cd84b50724c45df46b784de.png) Let’s try to stay confident and to be patient. 👍