# Blinking white light

**URL:** <https://community.homey.app/t/blinking-white-light/113507>\
**Category:** Questions & Help\
**Created:** [July 27, 2024, 12:47pm UTC](https://community.homey.app/t/blinking-white-light/113507 "2024-07-27T12:47:33Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Cassandra\_Lindbergh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cassandra_lindbergh/32/79712_2.png) [@Cassandra\_Lindbergh](https://community.homey.app/u/Cassandra_Lindbergh)\
**Post date:** [July 27, 2024, 12:47pm UTC](https://community.homey.app/t/blinking-white-light/113507/1 "2024-07-27T12:47:34Z")

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My homey is blinking white and nothing works as it should, i can’t connect to it via the app and the light blinking won’t stop unless i turn it off.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [July 27, 2024, 12:58pm UTC](https://community.homey.app/t/blinking-white-light/113507/2 "2024-07-27T12:58:28Z")

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> First of all, welcome to the Homey Community!
> 
> To make sure you are aware of the forum rules, please read the _ **Welcome to the forum!** _ post [here](https://community.homey.app/t/welcome-to-the-forum/31).

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [July 27, 2024, 1:04pm UTC](https://community.homey.app/t/blinking-white-light/113507/3 "2024-07-27T13:04:30Z")

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Unfortunately you don’t mention which Homey you use, so here are the support articles for both Homey Pros, 2016 — 2019 and early 2023:

> **[Understanding the LED Ring of Homey Pro (2016 — 2019)](https://support.homey.app/hc/en-us/articles/360009618514-Understanding-the-LED-Ring-of-Homey-Pro-2016-2019)**
>
> The LED Ring is one of the most distinguishable parts of Homey Pro (2016 — 2019). It is beautifully designed and also used to visualize what's going on.
> 
> 
> 
> 
> 
> Rotating White — Homey Pro is processin...

> **[Understanding the LED Ring of Homey Pro (Early 2023)](https://support.homey.app/hc/en-us/articles/7257933460764-Understanding-the-LED-Ring-of-Homey-Pro-Early-2023)**
>
> Next to being stunningly beautiful, the LED Ring of Homey Pro (Early 2023) is also used to visualize what Homey Pro is doing.
> 
> 
> 
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> 
> Spectrum — Homey Pro is working normally, and the screensaver is s...

But a blinking white LED ring isn’t mentioned in both support articles.

> [@Cassandra\_Lindbergh](#):
>
> unless i turn it off.

What does it means exactly? Pull the plug?

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**Author:** ![Cassandra\_Lindbergh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cassandra_lindbergh/32/79712_2.png) [@Cassandra\_Lindbergh](https://community.homey.app/u/Cassandra_Lindbergh)\
**Post date:** [July 27, 2024, 1:22pm UTC](https://community.homey.app/t/blinking-white-light/113507/4 "2024-07-27T13:22:24Z")

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Thank you for your answer, I’m using the 2019 model and I meant pulling the plug yes.

lør. 27. juli 2024 kl. 15:14 skrev Dirk G. (alias @fantross) via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>:

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [July 27, 2024, 1:25pm UTC](https://community.homey.app/t/blinking-white-light/113507/5 "2024-07-27T13:25:48Z")

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Have you pulled the plug for a longer period of time, at least 15 minutes?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 27, 2024, 3:46pm UTC](https://community.homey.app/t/blinking-white-light/113507/6 "2024-07-27T15:46:36Z")

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Found in the “related topics” section below your topic:

> [@Homey shows a white light and beeps continuously](https://community.homey.app/t/homey-shows-a-white-light-and-beeps-continuously/3821/2):
>
> Pull the Plug, Search for another 5Volt 2000mA or more USB Adapter an test that. Probably a faulty power Adapter. 2100 mA or 2.5 A also good. as long as it is USB (and thus 5 Volt ). If that fixes it, send an e-mail to support with your Homey Account.

Because the original power unit tends to degrade over time.

When an other power unit, of a decent well-known brand, fixes the issue, you can request for a free replacement unit @ Support: homey.app/support
