# Blink very limited support for new Users

**URL:** <https://community.homey.app/t/blink-very-limited-support-for-new-users/49468>\
**Category:** Questions & Help\
**Tags:** app\
**Created:** [July 15, 2021, 4:37pm UTC](https://community.homey.app/t/blink-very-limited-support-for-new-users/49468 "2021-07-15T16:37:23Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Sylvain\_IoT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sylvain_iot/32/42720_2.png) [@Sylvain\_IoT](https://community.homey.app/u/Sylvain_IoT)\
**Post date:** [July 15, 2021, 4:37pm UTC](https://community.homey.app/t/blink-very-limited-support-for-new-users/49468/1 "2021-07-15T16:37:23Z")

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Dear community ,  
as a new user with Homey and Blink Cameras I was hoping for a “seamless” integration . However the Blink App is requesting your username and password which is a clear roadblock for new Blink’s customers . Indeed the new account’s credentials with Blink are based on **email** only and password. According to Blink’s support there is no option to generate a username on top anymore.  
If there is an Homey ecosystem lead who could make the Blink App developers updating the way to connect the two environment with both options , meaning username and email , it would be great.  
if someone has a workaround solution , please let me know as well 🙂  
thanks

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**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\
**Post date:** [July 15, 2021, 5:15pm UTC](https://community.homey.app/t/blink-very-limited-support-for-new-users/49468/2 "2021-07-15T17:15:17Z")

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Hello,  
just insert your email into the username field 😉

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**Author:** ![Sylvain\_IoT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sylvain_iot/32/42720_2.png) [@Sylvain\_IoT](https://community.homey.app/u/Sylvain_IoT)\
**Post date:** [July 15, 2021, 8:41pm UTC](https://community.homey.app/t/blink-very-limited-support-for-new-users/49468/3 "2021-07-15T20:41:54Z")

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Hi Ronny, I have tried this path before posting my message . But it did not work with my email I used on my Blink Account/mobile app.

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**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\
**Post date:** [July 15, 2021, 9:22pm UTC](https://community.homey.app/t/blink-very-limited-support-for-new-users/49468/4 "2021-07-15T21:22:34Z")

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Can you share the error (screenshot)?  
Adding cameras ist not possible in the current version because of API changes by Blink.  
That`s not caused by the username.  
A fix for this error is in development. So please check the Blink tread for updates.

> [@\[App\] Blink](https://community.homey.app/t/app-blink/2894/163):
>
> would be really great…

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**Author:** ![Sylvain\_IoT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sylvain_iot/32/42720_2.png) [@Sylvain\_IoT](https://community.homey.app/u/Sylvain_IoT)\
**Post date:** [July 16, 2021, 12:02pm UTC](https://community.homey.app/t/blink-very-limited-support-for-new-users/49468/5 "2021-07-16T12:02:30Z")

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here is the screenshot when trying to add a Blink mini -

 ![Screenshot_20210716_135943](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/9/19ad24cb00f7a340e31d09cf1599924444ff2536.jpeg)

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**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\
**Post date:** [July 16, 2021, 1:02pm UTC](https://community.homey.app/t/blink-very-limited-support-for-new-users/49468/6 "2021-07-16T13:02:13Z")

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It`s the API problem and will be fixed when the developer of the Blink app will include the bugfixes (see Blink app thread).
