# Blank screen in homey app

**URL:** <https://community.homey.app/t/blank-screen-in-homey-app/2992>\
**Category:** Apps\
**Created:** [October 19, 2018, 9:12am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992 "2018-10-19T09:12:17Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![Bram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram/32/104322_2.png) [@Bram](https://community.homey.app/u/Bram)\
**Post date:** [October 25, 2018, 1:32pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/45 "2018-10-25T13:32:45Z")

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Version 2.4.10 is currently being rolled out. This version will resolve the issue where the Homey app does not show any devices. It could take a couple of hours before this update will show up in the Google Play Store.

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**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\
**Post date:** [October 25, 2018, 9:08pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/46 "2018-10-25T21:08:06Z")

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Got it! Thnx!

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**Author:** ![Raymond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raymond/32/10027_2.png) [@Raymond](https://community.homey.app/u/Raymond)\
**Post date:** [October 25, 2018, 9:54pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/47 "2018-10-25T21:54:37Z")

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Since these update I don’t receive any notification anymore. Anyone else the same problem?

Met vriendelijke groet,  
Raymond

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**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\
**Post date:** [October 26, 2018, 5:09am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/48 "2018-10-26T05:09:44Z")

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Yes, my notifications also seem to be broken.

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**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\
**Post date:** [October 26, 2018, 10:07am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/49 "2018-10-26T10:07:15Z")

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@Bram.  
Overhere also no notifications anymore after update

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**Author:** ![Wil\_Lamers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wil_lamers/32/8441_2.png) [@Wil\_Lamers](https://community.homey.app/u/Wil_Lamers)\
**Post date:** [October 26, 2018, 10:32am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/50 "2018-10-26T10:32:20Z")

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here also no notifications on 1 phone xperia sony  
but works well on 3 x samsung 6s  
on the sony when notification trough the preview app it works.  
sony is on android 8.0 samsung is on android 7.0 (3x)  
@Bram

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**Author:** ![Groundhog](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Groundhog](https://community.homey.app/u/Groundhog)\
**Post date:** [October 26, 2018, 1:31pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/51 "2018-10-26T13:31:48Z")

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same here. no notifications since update

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**Author:** ![jeroenvano](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroenvano/32/721_2.png) [@jeroenvano](https://community.homey.app/u/jeroenvano)\
**Post date:** [October 26, 2018, 2:05pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/52 "2018-10-26T14:05:33Z")

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Since the update I can see the cards again but do not receive updates. I checked in my account if the phone was added as a new one but it is still the old one.

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**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\
**Post date:** [October 26, 2018, 2:59pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/53 "2018-10-26T14:59:00Z")

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Repaired al notificationflows by picking my mobile once again in the Then section

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 26, 2018, 4:55pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/54 "2018-10-26T16:55:32Z")

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No Notifications on your Android after updating the Homey Android App?

For what I See most users see new (Duplicate) Phone(s) in the dashboard on [https://my.athom.com/#/phones](https://my.athom.com/#/phones) and need to fix it in the flow by selecting the other phone. (and remove the old one from the dashboard …)  
Both habe maybe the same name in the drop down to confuse you.

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**Author:** ![Wil\_Lamers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wil_lamers/32/8441_2.png) [@Wil\_Lamers](https://community.homey.app/u/Wil_Lamers)\
**Post date:** [October 26, 2018, 5:16pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/55 "2018-10-26T17:16:43Z")

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I know what you mean.  
That is not the case  
Sadly

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**Author:** ![Raymond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raymond/32/10027_2.png) [@Raymond](https://community.homey.app/u/Raymond)\
**Post date:** [October 27, 2018, 7:49am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/56 "2018-10-27T07:49:47Z")

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The strange thing is that, after selecting my phone again in the flows, the push morse does work but the push notification isn’t.

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**Author:** ![Morgan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morgan/32/15416_2.png) [@Morgan](https://community.homey.app/u/Morgan)\
**Post date:** [October 27, 2018, 8:04am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/57 "2018-10-27T08:04:51Z")

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I had to remove my phone in [https://my.athom.com/#/phones](https://my.athom.com/#/phones) and then log out/log in in mobile app to create a new phone. After that select the new phone in all flows. Now everything is working.

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**Author:** ![Groundhog](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Groundhog](https://community.homey.app/u/Groundhog)\
**Post date:** [October 27, 2018, 4:45pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/58 "2018-10-27T16:45:46Z")

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I tried as you sugguested

1. Went to [https://my.athom.com/#/phones](https://my.athom.com/#/phones) - removed all phones

2. Login with mobile app again

3. Go to flow and re-add phone again - in fact I removed the whole card and added it back in

4. Still no notifications.

This is getting fustrating. I need my alerts. I tried with my wife’s phone and account, again no notifications. Help please.

Edit, I only have one phone showing . I even reinstalled homey app (beta tester). Is that the problem? still cant get anything

Version of homey app

 ![homeynew](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/a/aaa5b91541e83e1d5fb7592c12dba18447528c14.png)

 ![phone1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/0/07c4741b2acb09830b52871270f917b359a0b397.jpeg)

flow i tested - i removed and added back card for notification

 ![phone2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/d/d65924ecf96faf69220618807c22434f5f548938.jpeg)

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<div class="post-metadata">

**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [October 27, 2018, 6:46pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/59 "2018-10-27T18:46:46Z")

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I also do not receive notifications anymore  
I do **not** have double phones in my athom page  
I removed my phones and login at app to re-add phone  
I removed notification card and replaced them.  
No result  
Also **presence** is not working anymore  
Very anoing

I do have a samsung s7 edge and android 8.0

**Edit:** reinstalled both apps (Homey and Homey preview)  
removed all phones  
installed all apps again  
replaced cards.  
Only Homey Preview is doing notifications again

Strange part is that both cards (homey and homey preview) shows a green cross running the flow, after reselect the phone in the cards. This was a red triangle after reinstalling the phone and not reselect the phone at the phone cards.

Missing the cards was a less problem for me then no notifications.  
Is there a solution for this problem?

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**Author:** ![Agent848](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/agent848/32/10677_2.png) [@Agent848](https://community.homey.app/u/Agent848)\
**Post date:** [October 27, 2018, 10:18pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/60 "2018-10-27T22:18:39Z")

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I did not use the notifications. But I tested the functionality. On my scene turn on the ice strip and send a notification. In my phone, I had 2 phones, but I really have only one. 1 Galaxy Note 8, 2 samsung SM-N950F. It’s still the same phone, just another name. 1 option does not work. I launched a scene test. For push notification test status is error. In the next attempt to change the device we only left the option of 2 samsung SM-N950F. I set the scene and test status for changed to passed. A notification works. I tested everything through the Mobile Home (Preview) application.

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**Author:** ![Groundhog](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Groundhog](https://community.homey.app/u/Groundhog)\
**Post date:** [October 28, 2018, 5:46am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/61 "2018-10-28T05:46:01Z")

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yes please help!

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**Author:** ![Groundhog](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Groundhog](https://community.homey.app/u/Groundhog)\
**Post date:** [October 28, 2018, 8:18am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/62 "2018-10-28T08:18:33Z")

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Okay left homey beta program.

Reinstalled non beta version. Created new flow with new card. Still not working. Even restarted homey

Any clues? Related to chrome again?

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**Author:** ![Agent848](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/agent848/32/10677_2.png) [@Agent848](https://community.homey.app/u/Agent848)\
**Post date:** [October 28, 2018, 11:02am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/63 "2018-10-28T11:02:28Z")

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I confirm … Notifications do not work. If you select a phone, it will duplicate your phone. The yesterday’s scene and Notification does not work today.

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**Author:** ![Groundhog](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Groundhog](https://community.homey.app/u/Groundhog)\
**Post date:** [October 30, 2018, 1:37pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/64 "2018-10-30T13:37:54Z")

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at least your homey preview app is working. I tried that app . still nothing.

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