# Blank screen in homey app **URL:** \ **Category:** Apps\ **Created:** [October 19, 2018, 9:12am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992 "2018-10-19T09:12:17Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Raymond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raymond/32/10027_2.png) [@Raymond](https://community.homey.app/u/Raymond)\ **Post date:** [October 22, 2018, 2:50am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/23 "2018-10-22T02:50:59Z")
That’s the solution for me, too. I disabled Chrome and it’s working again. Thnx. ---
**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\ **Post date:** [October 22, 2018, 6:41am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/24 "2018-10-22T06:41:11Z")
Yeah! Problem solved! ---
**Author:** ![Rickp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rickp/32/9466_2.png) [@Rickp](https://community.homey.app/u/Rickp)\ **Post date:** [October 22, 2018, 7:13am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/25 "2018-10-22T07:13:23Z")
Well, word around found. Would still like to use Chrome 😝 ---
**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\ **Post date:** [October 22, 2018, 7:53am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/26 "2018-10-22T07:53:28Z")
Me too, but switched to fitefox for the time being. App looks faster then before😁 ---
**Author:** ![Bram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram/32/104322_2.png) [@Bram](https://community.homey.app/u/Bram)\ **Post date:** [October 22, 2018, 8:50am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/27 "2018-10-22T08:50:20Z")
We are aware of this issue but are unable to reproduce it at our office. Please contact [support@athom.com](mailto:support@athom.com) with as much information as possible so we can try to figure out what is causing this issue ---
**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\ **Post date:** [October 22, 2018, 9:43am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/28 "2018-10-22T09:43:52Z")
Just had an update android system webview and devices were gone again. After removing the update devices are back. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 22, 2018, 9:47am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/29 "2018-10-22T09:47:25Z")
> [@Bram](#): > > We are aware of this issue but are unable to reproduce it at our office. Please contact [support@athom.com](mailto:support@athom.com) with as much information as possible so we can try to figure out what is causing this issue Since it looks like it might be related to Chrome 70, does Athom use any backend servers that use deprecated TLS certificates? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [October 22, 2018, 9:57am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/30 "2018-10-22T09:57:03Z")
Was thinking about such changes but checking from the browser it looks good. TLS 1.2. ---
**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\ **Post date:** [October 23, 2018, 6:03am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/31 "2018-10-23T06:03:21Z")
So, I’m puzzled. Today my Android homey app stopped listing devices, the list is empty and stays empty. It was working yesterday. Homey hasn’t been updated, and the app hasn’t been updated. So I - Force closed the app - Rebooted my phone - logged out and in again in the app - rebooted homey Anything else to try? ---
**Author:** ![Flores](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flores/32/12811_2.png) [@Flores](https://community.homey.app/u/Flores)\ **Post date:** [October 23, 2018, 6:10am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/32 "2018-10-23T06:10:43Z")
Just tested it on iOS… there it is ‘sort of’ working. There is a list, but it is missing icons and names on random devices: ![IMG_20181023_080914](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/3/3b3fe8084dd6c9d1a5122d1a1e1d2ad4d3dd4e63.jpeg) ---
**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\ **Post date:** [October 23, 2018, 6:41am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/34 "2018-10-23T06:41:08Z")
Yep. Same here. Working after disable chrome ---
**Author:** ![Maan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maan/32/12430_2.png) [@Maan](https://community.homey.app/u/Maan)\ **Post date:** [October 23, 2018, 8:05am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/35 "2018-10-23T08:05:41Z")
Same problem here. it occurred this morning, blank screen. I’m using a Samsung s7 android 8.0.0 Chrome version 70.0.3538.64 Homey 2.4.7- build 77 Disabeling chrome works, however I like to use chrome. ---
**Author:** ![Groundhog](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Groundhog](https://community.homey.app/u/Groundhog)\ **Post date:** [October 23, 2018, 12:53pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/36 "2018-10-23T12:53:56Z")
confirmed. disabling chrome works for my wife . I’m using beta homey so no effect. ---
**Author:** ![Bram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram/32/104322_2.png) [@Bram](https://community.homey.app/u/Bram)\ **Post date:** [October 23, 2018, 1:09pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/37 "2018-10-23T13:09:42Z")
Small update: We are currently working on a fix and we are looking for some testers! If you are interested in testing this fix, please pm your Google Play Store e-mail address so we can add you to this test group. Small note: This is NOT the new mobile app, just a renewed version of the current stable app. ---
**Author:** ![Berry](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/berry/32/12979_2.png) [@Berry](https://community.homey.app/u/Berry)\ **Post date:** [October 23, 2018, 7:38pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/38 "2018-10-23T19:38:03Z")
Same for me, disabled Chrome on a Samsung S8, devices visible again on the Homey app. ---
**Author:** ![Bram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram/32/104322_2.png) [@Bram](https://community.homey.app/u/Bram)\ **Post date:** [October 24, 2018, 8:33am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/39 "2018-10-24T08:33:16Z")
Thanks for all the applications! We have enough testers at the moment to test this version, so no need for any new testers at the moment. Once I have more information about this problem I will post it here. ---
**Author:** ![Groundhog](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@Groundhog](https://community.homey.app/u/Groundhog)\ **Post date:** [October 24, 2018, 11:52am UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/40 "2018-10-24T11:52:20Z")
strange even my beta homey stopped working! ---
**Author:** ![Roald\_Kooij](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@Roald\_Kooij](https://community.homey.app/u/Roald_Kooij)\ **Post date:** [October 24, 2018, 5:18pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/41 "2018-10-24T17:18:00Z")
Already restarted Homey, logged of and on again, even reinstalled the app. It still works on my daughters iPhone and the windows software so homey seems okay. What could be wrong because it was fine till 2 days ago…? ---
**Author:** ![Bananfluen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bananfluen/32/8095_2.png) [@Bananfluen](https://community.homey.app/u/Bananfluen)\ **Post date:** [October 24, 2018, 5:18pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/42 "2018-10-24T17:18:59Z")
Same problem here. ---
**Author:** ![Roald\_Kooij](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@Roald\_Kooij](https://community.homey.app/u/Roald_Kooij)\ **Post date:** [October 24, 2018, 8:16pm UTC](https://community.homey.app/t/blank-screen-in-homey-app/2992/44 "2018-10-24T20:16:06Z")
Sorry! Met vriendelijke groet, Roald Verzonden door [BlueMail](http://www.bluemail.me/r?b=13688) Op 24 okt. 2018, om 20:20, Roy Wissenburg [athom@discoursemail.com](mailto:athom@discoursemail.com) schreef: [Previous page](https://community.homey.app/t/blank-screen-in-homey-app/2992.md?page=1) [Next page](https://community.homey.app/t/blank-screen-in-homey-app/2992.md?page=3)