# Black camera snapshot in pushmessage

**URL:** <https://community.homey.app/t/black-camera-snapshot-in-pushmessage/111888>\
**Category:** Questions & Help\
**Created:** [June 23, 2024, 5:37pm UTC](https://community.homey.app/t/black-camera-snapshot-in-pushmessage/111888 "2024-06-23T17:37:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Autogedrocht](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/autogedrocht/32/103824_2.png) [@Autogedrocht](https://community.homey.app/u/Autogedrocht)\
**Post date:** [June 23, 2024, 5:37pm UTC](https://community.homey.app/t/black-camera-snapshot-in-pushmessage/111888/1 "2024-06-23T17:37:55Z")

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Hello,

I have multiple surveillance camera’s (NVR and IP cam) and I made a flow that when a Philips Hue Light sensor gets triggered in the night, a snapshot of a cam is send to mobile phone (push). It worked perfect.

But the last few days I only receive black images. I can see my camera’s are online. And in Homey I see them working.

Anyone has this problem or has a fix?  
And where are the images stored on the homey, can I see them somewhere in a folder? Just to check if they arent actual black images.

Thanks in advance!

Edit: every image i send with pushmessage is black, not only the camera’s

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 23, 2024, 7:19pm UTC](https://community.homey.app/t/black-camera-snapshot-in-pushmessage/111888/2 "2024-06-23T19:19:26Z")

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> [@Autogedrocht](#):
>
> can I see them somewhere in a folder?

[https://tools.developer.homey.app/tools/images](https://tools.developer.homey.app/tools/images)

> [@Autogedrocht](#):
>
> Anyone has this problem or has a fix?

Did you try PtP (pull the plug for 10min) already?

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**Author:** ![Autogedrocht](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/autogedrocht/32/103824_2.png) [@Autogedrocht](https://community.homey.app/u/Autogedrocht)\
**Post date:** [June 23, 2024, 8:14pm UTC](https://community.homey.app/t/black-camera-snapshot-in-pushmessage/111888/3 "2024-06-23T20:14:11Z")

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Thanks!

I can see the images are good, so they arent send properly.

I will try the PtP, usually not my first choice, cause I want to know what caused it. Also I will try another phone.

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**Author:** ![Autogedrocht](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/autogedrocht/32/103824_2.png) [@Autogedrocht](https://community.homey.app/u/Autogedrocht)\
**Post date:** [June 24, 2024, 2:39pm UTC](https://community.homey.app/t/black-camera-snapshot-in-pushmessage/111888/4 "2024-06-24T14:39:51Z")

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Thanks Peter, PtP was the solution.