# Big problem with zigbee. Hue, Aquara, Aeotec, Fibaro **URL:** \ **Category:** Questions & Help\ **Created:** [December 26, 2023, 6:47pm UTC](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017 "2023-12-26T18:47:23Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ThomasNO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomasno/32/78979_2.png) [@ThomasNO](https://community.homey.app/u/ThomasNO)\ **Post date:** [December 26, 2023, 6:47pm UTC](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017/1 "2023-12-26T18:47:23Z")
Hi, Have some problems with hue aquara and aeotec. When adding aquara button the buttons works for aprox. 1-2 days before not responding. Hue lights works fine but the battery operated buttons in the same room as the lights stops working. And Aeotec water sensor and movment sensnsor will not even pair. any directions on what to do ? The hue is back to the Hue Hub now but i dont want to use Aeotec hub Hue hub and HP23 hub. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 26, 2023, 7:06pm UTC](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017/2 "2023-12-26T19:06:30Z")
> [@ThomasNO](#): > > When adding aquara button the buttons works for aprox. 1-2 days before not responding. > Hue lights works fine but There’s several similar issues reported with Aqara combined with Ikea lights in combination with Homey. I had them myself as well. While Ikea and Hue are interchangeable, maybe the Hue light blocks the Aqara _after the Aqara started to use the Hue light as router_. . > [@ThomasNO](#): > > And Aeotec water sensor and movment sensnsor will not even pair. If Aeotec uses zigbee: Pls show your zigbee overview [https://tools.developer.homey.app/tools/zigbee](https://tools.developer.homey.app/tools/zigbee) In the meantime, try to pair the Aeotec a few centimeters away from Homey, or, near the closest zigbee router (light, plug, dimmer) Also check the 2.4GHz wifi interference on zigbee signal. Adjust the channel(s) when needed: > **[ZigBee and Wi-Fi Coexistence](https://support.metageek.com/hc/en-us/articles/203845040-ZigBee-and-WiFi-Coexistence)** > > ZigBee and Wi-Fi channels both exist in the 2.4 GHz band, existing in the exact same frequency space. When deploying both Wi-Fi and ZigBee in the same environments, careful planning must be perform... ---
**Author:** ![ThomasNO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomasno/32/78979_2.png) [@ThomasNO](https://community.homey.app/u/ThomasNO)\ **Post date:** [December 26, 2023, 7:17pm UTC](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017/3 "2023-12-26T19:17:55Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/5/55a839e5f6d06b68e30d8d112b6582a6ac4daa6b.png) Edit: Button is offline again. will have to delete and readd to make it work again for a day or two @Peter_Kawa i did try to add with the unites laying 1cm away from hub ---
**Author:** ![ThomasNO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomasno/32/78979_2.png) [@ThomasNO](https://community.homey.app/u/ThomasNO)\ **Post date:** [December 26, 2023, 7:29pm UTC](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017/4 "2023-12-26T19:29:59Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/a/7aaf545baea93d71631c78482e4118f4446fbe4f.png) looks like i have a problem with Zwave aswell those are fibaro 😑 Edit: did i test of the alarm. and everything went off dont understand why it say offline ---
**Author:** ![Marius\_Stensrod](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_stensrod/32/56540_2.png) [@Marius\_Stensrod](https://community.homey.app/u/Marius_Stensrod)\ **Post date:** [December 26, 2023, 8:37pm UTC](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017/5 "2023-12-26T20:37:22Z")
> [@ThomasNO](#): > > understand why it say offline Battery powered equipment will often be marked as “unreachable”, because they do not report to Homey unless something “happens”. As say, a fire in your case or temperature change. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 26, 2023, 10:08pm UTC](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017/6 "2023-12-26T22:08:05Z")
> [@ThomasNO](#): > > Edit: Button is offline again 1. I don’t see a Hue device; they probably are paired with the Hue hub? So Hue can be skipped here as Aqara ‘stopper’ 2. I can’t remember Aqara has difficulties with Aeotec routers. Also couldn’t find anything online) 3. Sometimes (like with Ikea buttons) a firmware update makes a difference. Homey hasn’t anything to provide for that (😑), so to be able to update, you temporary will need an Aqara hub, or a zigbee2mqtt instance. > [@ThomasNO](#): > > will have to delete and readd Hint: deleting is not necessary, just readd, and restart the Aqara app afterwards. You won’t have to fix your flows this way. . > [@Marius\_Stensrod](#): > > “unreachable”, because they do not report to Homey unless something “happens” Exactly. I can’t get my head around the fact this crucial “need to know” info isn’t mentioned at the zigbee page. Many folks think the “unreachable” notification is due to an error, which mostly isn’t. ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [December 27, 2023, 9:26am UTC](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017/7 "2023-12-27T09:26:01Z")
> [@ThomasNO](#): > > @Peter_Kawa i did try to add with the unites laying 1cm away from hub Zigbee devices must always be added at the position where it shall be mounted. Zigbee is not re-meshing very well. Z-wave devices must always be included close to the Homey. They will re-route when moved. ---
**Author:** ![ThomasNO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomasno/32/78979_2.png) [@ThomasNO](https://community.homey.app/u/ThomasNO)\ **Post date:** [December 27, 2023, 10:56am UTC](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017/8 "2023-12-27T10:56:55Z")
Either way they will not be connected