# Big problem homey "Heizungsplaner" heating

**URL:** <https://community.homey.app/t/big-problem-homey-heizungsplaner-heating/99012>\
**Category:** Questions & Help\
**Created:** [December 26, 2023, 5:16pm UTC](https://community.homey.app/t/big-problem-homey-heizungsplaner-heating/99012 "2023-12-26T17:16:06Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 26, 2023, 6:45pm UTC](https://community.homey.app/t/big-problem-homey-heizungsplaner-heating/99012/4 "2023-12-26T18:45:36Z")

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> [@Peter\_Kawa](#):
>
> While you mention “tado bridge”: Which tado app (there are two of them) you use? for example this: [Zertifiziert refurbished: Smartes Heizkörper-Thermostat - Starter Kit – tado° Shop](https://shop.tado.com/products/factory-refurbished-smart-radiator-thermostat-starter-kit-v3)

Which Homey tado app I meant 😉

> ![Screenshot_20231226-194342_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/f/af3476430fc65679b182c9cfbd07dab21214a2b6.jpeg)

_BUT, I missed out on this one, sorry!_

> [@Stefan\_Beck](#):
>
> If I manually control the thermostat via Homey, everything works

.

> [@Peter\_Kawa](#):
>
> How is your heating system built? I have a tado Bridge and about 10 Therostate from tado and 2 from sgely TRV

And TRV’s of both brands have the same issue?

## Then the issue most likely should be with the Heizungsplaner app.

Please post your issue in that topic.  
(Maybe a diagnostic report comes in handy as well; create it via app configuration, and provide for your forum name and email address pls):  
[https://community.homey.app/t/7795](https://community.homey.app/t/7795)  
_For next time: You can find this link at the homey.app store app page!_

### The timeline errors are not from tado nor Shelly most probably?

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_[View the full topic](https://community.homey.app/t/big-problem-homey-heizungsplaner-heating/99012)._
