# Best Buy Guide issues **URL:** \ **Category:** Ideas & Suggestions\ **Created:** [March 19, 2026, 6:40pm UTC](https://community.homey.app/t/best-buy-guide-issues/152698 "2026-03-19T18:40:21Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [March 19, 2026, 6:40pm UTC](https://community.homey.app/t/best-buy-guide-issues/152698/1 "2026-03-19T18:40:21Z")
I’ve found some issues with the Best Buy Guides. I checked all of them, every product in those lists for Homey Cloud/Bridge/Pro compatibility and found multiple incorrect compatibility listings. I don’t know where I should report these (Athom Support likely won’t be able to modify those either). Therefore, I’m listing them here in the Ideas & Suggestions category. 1. Nous Water Sensor E4: Homey Bridge tag is missing, while it is supported according to the Nous app. 2. Tado Smart AC Control: according to the Tado app, this device is supported on Homey Cloud as well. Also, AFAIK Tado doesn’t require a subscription for Homey integration (my Tado V3 thermostat doesn’t, at least) 3. Tapo Camera: they are not supported by Homey Cloud, and IMO it’s not clearly mentioned that Tapo battery powered cams are **not** supported by Homey. 4. UniFi Protect camera: not supported by Homey Cloud, while the guide says it is 5. WiZ Rune Ceiling Light: supported by Homey Cloud, using the WiZ app. The guide says it’s only for Pro, that is incorrect. 6. Govee Tree lights: these lights are AFAIK supported by Homey Cloud via the Govee app’s “Govee Cloud device“ 7. LIFX Outdoor Permanent lights: AFAIK supported by Homey Cloud via the LIFX app 8. Philips Hue contact sensor: supported by Homey Cloud since recently: 9. Growatt ARK Home Battery is likely supported on Homey Cloud by the [Growatt app](https://homey.app/nl-nl/app/com.growatt/Growatt/) 10. SolarEdge Home Battery: likely supported by Homey Cloud via the [SolarEdge](https://homey.app/nl-nl/app/com.solaredge/SolarEdge/)app 11. Growatt MIN series: likely supported by Homey Cloud via the Growatt app 12. SolarEdge Home Hub inverter: likely supported on Homey Cloud via the SolarEdge app. Also, AFAIK it should be “ **Pricey”** instead of “Pricy“ 13. Sungrow SG series: likely supported on Homey Cloud with the [Sungrow](https://homey.app/nl-nl/app/com.sungrowpower/Sungrow/)app 14. LIFX Luna: likely supported on Homey Cloud by the [LIFX](https://homey.app/nl-nl/app/com.lifx/LIFX/) app 15. Govee M1 Light Strip: likely supported on Homey Cloud by the Light device 16. Aqara T2 bulbs: should be supported on Homey Cloud 17. WiZ light bulbs: supported on Homey Cloud via the WiZ app 18. Nuki Smart Lock Pro 4th gen: should be supported on Homey Cloud via the Nuki app 19. Nuki Smart Lock Ultra: should be supported on Homey Cloud with the Nuki app. Also, it should be “Pricey“ instead of “Pricy“ 20. Philips Hue Motion Sensor: supported by Homey Cloud via the Philips Hue app 21. Shelly Plug S MTR: Should be supported on Homey Cloud by the Shelly app, since AFAIK Shelly devices use multi-protocol (either Matter, ZigBee or WiFi/Cloud) 22. Mi Flora pot: should be supported on Homey Cloud (with Homey Bridge) as well 23. Aqara Dimmer Switch H2: should be supported on Homey Cloud (with Homey Bridge) according to the Aqara app 24. Sonoff SwitchMan: AFAIK those are WiFi switches which work with the eWeLink app, so should also be supported by Homey Cloud 25. Aqara Climate Sensor: it mentions “Support whether you use a Homey Bridge or a Homey Pro“, but the official Aqara app does not yet support this device in Zigbee mode. This makes it impossbile to add it to Homey Bridge/Homey Cloud. 26. Nous temperature sensor: should be supported on Homey Cloud 27. SwitchBot Thermometer: AFAIK it doesn’t need the hub and can be directly connected via BLE to Homey Bridge and Homey Pro as well 28. Xiaomi LYWSD03MMC: does **not** require custom firmware, I use the stock FW and it works fine using the Mijia Homey app 29. SmartWings: should be supported on Homey Cloud (Z-Wave models only) using [this](https://homey.app/nl-nl/app/com.smartwingshome/Smartwings/) app I don’t know where I should report these (does @Doekse write the Best Buy Guides?) ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [March 19, 2026, 7:01pm UTC](https://community.homey.app/t/best-buy-guide-issues/152698/2 "2026-03-19T19:01:37Z")
Thanks @smarthomesven! I’ve forwarded this feedback to the team. ---
**Author:** ![Boterham](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boterham/32/158857_2.png) [@Boterham](https://community.homey.app/u/Boterham)\ **Post date:** [March 20, 2026, 7:19am UTC](https://community.homey.app/t/best-buy-guide-issues/152698/3 "2026-03-20T07:19:59Z")
Hello @smarthomesven Thank you so much for taking the time to compile such a detailed list. This is very helpful and exactly the kind of community feedback we value to keep these guides accurate. We definitely acknowledge these mistakes. We are only human, and with the library of supported devices growing so rapidly, some “Works with” tagging errors unfortunately slipped through the cracks. Additionally, several apps have been updated or overhauled since the guides were released, which accounts for some of the visible discrepancies. Changes we should have caught anyway. I appreciate the fresh set of eyes from users like yourself, as it helps ensure these guides remain a reliable resource for the entire community. We’ve already gone over each point you raised and made corrections where applicable. Everything should now be properly tagged, explained, and brought up to speed. You will also be happy to learn that we are developing a new, more robust tagging system. With the expansion of the hardware lineup, some devices fall into unique categories (e.g., working with Homey Pro but not the Homey Pro mini due to Z-Wave requirements). This means a simple “Homey Pro” tag is no longer sufficient. And than we have Homey SHS to account for too 🙂 Once this new system is live, every entry will be re-checked, verified and tagged properly. In the meantime, if you have other suggestions, please feel free send me a DM so I can fix them promptly. Thank you again for your submission. Dino from Homey ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [July 16, 2026, 5:59pm UTC](https://community.homey.app/t/best-buy-guide-issues/152698/4 "2026-07-16T17:59:29Z")
Hi @Boterham I have noticed some other issues: ![Screenshot_20260716_195328_Samsung Browser](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/6/76c05c8290b9440281e63eb5eaa79ef17c500558.jpeg) In the Smart Ceiling Lights guide, the WiZ Rune ceiling light is listed. This light does support Homey Cloud, since it works with the regular WiZ app as well. It seems that the guide mentions that it’s a Matter device, and while that is true, it also supports the regular WiZ app, which means that it can be added to Homey Cloud and older Homey Pro models as well. Also, there’s a type in “Below average lifespan”. ![Screenshot_20260716_205824_Samsung Browser](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/c/9c12e92d1c61843a163c0b1821c39b03767a7d73.jpeg) This Sonoff MINIR4M also supports the eWeLink mobile app, so it should also work with the eWeLink Homey app, which is also compatible with Homey Cloud ![Screenshot_20260716_203735_Samsung Browser](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/5/f53430d7e6ca1b005e60eae2debdfe1a018887fb.jpeg) Shelly devices (even MTR version) are also compatible with the Shelly cloud service, so they are also compatible with Homey Cloud ![Screenshot_20260716_203026_Samsung Browser](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d164ea1a9531f81706c7fa21318c77096060b932.jpeg) Nous Matter bulbs also support Tuya, so they are also compatible with Homey Cloud ![Screenshot_20260716_202742_Samsung Browser](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f1e6abf2b1186baca28a611de15549bb16d99a9e.jpeg) Sungrow also works on Homey Cloud ![Screenshot_20260716_200922_Samsung Browser](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d1b22b1fcc872eaff6aa6ec7b1612b953e5cf9d5.jpeg) Govee devices are also supported by Homey Cloud. ![Screenshot_20260716_205924_Samsung Browser](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/7/a7c2a635fefc3052e42fb370c7b1fbe488b9277f.jpeg) Sonoff SwitchMan also works with Homey Cloud via eWeLink ---
**Author:** ![Boterham](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boterham/32/158857_2.png) [@Boterham](https://community.homey.app/u/Boterham)\ **Post date:** [July 28, 2026, 10:04am UTC](https://community.homey.app/t/best-buy-guide-issues/152698/5 "2026-07-28T10:04:51Z")
Hi @smarthomesven Thank you for your feedback, again! I went over the devices you listed and made corrections. As you already saw, we implemented the new compatibility tagging system. It now includes all Homey platforms and can handle edges cases properly (like Homey Bridge requirements and Matter-over-Thread on Homey Self-Hosted Server). As most Best Buy Guides were created before Pro mini and Homey Self-Hosted Server were released, we needed to re-check and re-tag every single entry in the BBGs. I believe we are 99.9% correct now, but obviously human mistakes are always possible. Thanks for your keen eye in catching them. If you happen to encounter any more, please share them. Cheers, Dino @ Homey ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [August 16, 2026, 9:22pm UTC](https://community.homey.app/t/best-buy-guide-issues/152698/6 "2026-08-16T21:22:11Z")
Hi @Boterham , Thanks for your reply! You forgot to fix the typo though: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/9/d9ecb74a5fed9442243358652462dab3753ac171.png) * * * Also, the best buy guide for smoke detectors mentions that the HeatIt Z-Smoke Multisensor’s sensors (motion, smoke and temperature) all trigger the alarm: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/6/463108e923afa2458ef228dbb57593799b63b78f.png) That would be strange if the motion sensor would also trigger the siren, so I looked up the behaviour and found this: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/optimized/3X/2/9/29d290f034462967ad5bd4c9215833602f19dced_2_690x44.png) This product page implies that those features are optional, and don’t always trigger the alarm by default. Might be worth mentioning on the Best Buy guide that those don’t trigger the alarm by default. ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [September 17, 2026, 5:00pm UTC](https://community.homey.app/t/best-buy-guide-issues/152698/7 "2026-09-17T17:00:45Z")
Hi @Boterham , In the new Best Buy guide for wall sockets, you mention that Homey Cloud is not supported on the Sonoff Orb. But this should work via the official eWeLink Homey app, right? ![AISelect_20260917_185832_Samsung Browser](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/c/fccdf66d7c72ff87364ca3cf1970fce5da695b78.jpeg)