# Battery Zigbee device marked with gray question mark, why? **URL:** \ **Category:** Questions & Help\ **Created:** [February 5, 2025, 4:46pm UTC](https://community.homey.app/t/battery-zigbee-device-marked-with-gray-question-mark-why/129842 "2025-02-05T16:46:08Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Paxman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paxman/32/128050_2.png) [@Paxman](https://community.homey.app/u/Paxman)\ **Post date:** [February 5, 2025, 4:46pm UTC](https://community.homey.app/t/battery-zigbee-device-marked-with-gray-question-mark-why/129842/1 "2025-02-05T16:46:08Z")
Hey Homeys! Does anyone know why a Zigbee device gets marked with a gray question mark in Developer tools? (And for those on this forum who like to nitpick over words…I know it’s a black question mark in a gray square.) ![Skärmavbild 2025-02-05 kl. 17.33.19 (kopia)](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/3/8351c82b1281a6f782f96a94845d2077742a3f38.jpeg) The device (an IKEA Trådfri motion sensor) is working as it should, sending me a notification when it detects motion. I tried to interview it, but since it’s a battery device it didn’t work. It’s placed in a hard to reach spot, so it’s a pain to activate the pairing button manually to wake it up. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [February 5, 2025, 6:16pm UTC](https://community.homey.app/t/battery-zigbee-device-marked-with-gray-question-mark-why/129842/2 "2025-02-05T18:16:36Z")
May happen from time to time. To fix this (in case device do not respond to any activity), you can pair it again without removal and do maintenance / repair on it, it shall shows the routes again.