# Basic Z-Wave questions **URL:** \ **Category:** Questions & Help\ **Tags:** z-wave\ **Created:** [May 14, 2023, 7:04pm UTC](https://community.homey.app/t/basic-z-wave-questions/80527 "2023-05-14T19:04:14Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [May 14, 2023, 10:21pm UTC](https://community.homey.app/t/basic-z-wave-questions/80527/3 "2023-05-14T22:21:40Z")
Which Homey model. Please. > [@\[Tip\] Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744): > > When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members 09-2021 and 01-2023 Since September 2021 there are new Family members: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023: Homey Pro Early 2023 is getting delivered to the early adopters. And while using Homey with or without a Homey Bridge on m… Is it related to this? > [@Homey Pro 2023 Zwave issues](https://community.homey.app/t/homey-pro-2023-zwave-issues/79656): > > Since migrating to HP23 I am finding that many of my zwave devices (Aeotec SS6 and ZW116) are not working consistently. I use time of day an and motion activated timers to switch things on and off. Many times they don’t switch. Using the App I go to these devices and sometimes it works there but often it doesn’t. I can go back in a while and it works OK. When it doesn’t work it gives a red banner “TRANSMIT\_COMPLETE\_FAIL” --- _[View the full topic](https://community.homey.app/t/basic-z-wave-questions/80527)._