# Backup plan did not auto renew?

**URL:** <https://community.homey.app/t/backup-plan-did-not-auto-renew/128518>\
**Category:** Questions & Help\
**Created:** [January 22, 2025, 12:27am UTC](https://community.homey.app/t/backup-plan-did-not-auto-renew/128518 "2025-01-22T00:27:29Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [January 22, 2025, 3:21am UTC](https://community.homey.app/t/backup-plan-did-not-auto-renew/128518/2 "2025-01-22T03:21:27Z")

</div>

Thank you for your post to the Homey Community, but it seems that you may need to report this issue to Athom support.

> Please, first have a look at [[Tip] Problems with Homey?](https://community.homey.app/t/35744)

> When you need direct support from Athom please visit [Homey Support](https://support.homey.app) for our new help center.
> 
> - It is very important to report all issues you find: [Submit a support request](https://homey.app/support/).

If you need help you can read more about [how to submit a support request](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request).

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_[View the full topic](https://community.homey.app/t/backup-plan-did-not-auto-renew/128518)._