# Backup not happening, cannot find a way to make a subscription

**URL:** <https://community.homey.app/t/backup-not-happening-cannot-find-a-way-to-make-a-subscription/131070>\
**Category:** Questions & Help\
**Tags:** back-up, homey-pro, backups\
**Created:** [February 19, 2025, 2:05pm UTC](https://community.homey.app/t/backup-not-happening-cannot-find-a-way-to-make-a-subscription/131070 "2025-02-19T14:05:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mats\_Bengtsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mats_bengtsson/32/128752_2.png) [@Mats\_Bengtsson](https://community.homey.app/u/Mats_Bengtsson)\
**Post date:** [February 19, 2025, 2:05pm UTC](https://community.homey.app/t/backup-not-happening-cannot-find-a-way-to-make-a-subscription/131070/1 "2025-02-19T14:05:21Z")

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My Homey Pro is registered, my purchase is registered, but no backup is happening. and I can find nowhere to ask for a backup subscription. How to purchase a subscription?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 19, 2025, 2:24pm UTC](https://community.homey.app/t/backup-not-happening-cannot-find-a-way-to-make-a-subscription/131070/2 "2025-02-19T14:24:40Z")

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First result when DuckDuckGo’ing for “homey buy backup”: [Homey Pro Backups (12 Months) | Homey Store](https://homey.app/en-nl/store/product/homey_plus_athom_12m/)

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**Author:** ![Mats\_Bengtsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mats_bengtsson/32/128752_2.png) [@Mats\_Bengtsson](https://community.homey.app/u/Mats_Bengtsson)\
**Post date:** [February 19, 2025, 4:48pm UTC](https://community.homey.app/t/backup-not-happening-cannot-find-a-way-to-make-a-subscription/131070/3 "2025-02-19T16:48:35Z")

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Good, Thanks, purchased.