# Backup issues

**URL:** https://community.homey.app/t/backup-issues/149983
**Category:** Questions & Help
**Created:** [January 25, 2026, 7:03am UTC](https://community.homey.app/t/backup-issues/149983 "2026-01-25T07:03:12Z")
**Posts on this page:** 1
**Showing post:** 9

<div class="post-metadata">

### Author: ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)
#### Post date: [January 25, 2026, 9:18am UTC](https://community.homey.app/t/backup-issues/149983/9 "2026-01-25T09:18:14Z")

</div>

Same here, just gives a timeout error + a ‘Something went wrong’ error.

 ![IMG_2431.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/3/b3ca5253fe68f4871db215db9f02fd14c8034dad.jpeg)

Also:

- The Homey update page gives an error while checking for updates: [[Incident] Service degraded - Integrations and API - 20260124T10h30 CET - Was: Homey Cloud is down - #75 by SunBeech](https://community.homey.app/t/incident-service-degraded-integrations-and-api-20260124t10h30-cet-was-homey-cloud-is-down/149915/75)
- Siri Shortcuts (the buttons you can place on your Apple mobile device’s home screen to activate flows) are not working.

I created a support ticket.

---

_[View the full topic](https://community.homey.app/t/backup-issues/149983)._