# Backup error - ENOSPC

**URL:** <https://community.homey.app/t/backup-error-enospc/75809>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [January 30, 2023, 8:16pm UTC](https://community.homey.app/t/backup-error-enospc/75809 "2023-01-30T20:16:44Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [January 30, 2023, 8:16pm UTC](https://community.homey.app/t/backup-error-enospc/75809/1 "2023-01-30T20:16:45Z")

</div>

Hi,

has anyone recently (last two months) encountered this error ?

I had this problem during 12/2022 after I found out that Timeline Manager 2 took space on the flash memory (reason unknown) but after 3 weeks the error came back even without Timeline manager.

Already contacted Athom support but unfortunately not getting back any solution…

 ![obrazek](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/8/78dac1c729d355381e5508ca5f479a172dba13e9.jpeg)

Not sure if it’s storage, which this functionality backups ?  
ENOSPC shall be “no space left” - but I wonder where, on the cloud ?

 ![obrazek](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/9/19f44341c667cdf1e69d845b3cbfdcc91b6c7a34.jpeg)

I’m suspicious that it started with fw v. 8.1.1

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 30, 2023, 8:41pm UTC](https://community.homey.app/t/backup-error-enospc/75809/2 "2023-01-30T20:41:17Z")

</div>

AFAIK It indeed means on Homey there’s no space left, on the partition (or the allowed diskspace) for the backup function. It is only used to prepare a compressed file.

It’s a really odd situation, because it’s _temporary_ needed, while you have 500MB of free disk space left.  
The common solution was to delete all unneeded Speech/voices, but you don’t have additional ones if it uses 153MB.

Only your “Other” file seems to use quite a bit more space:  
My “Other”: 316MB  
“Speech”: 160MB  
“Insights”: 72MB

I once had a Insights file of 500MB, that broke the backup also.  
Support couldn’t find a cause for the huge file.

Resetting to factory default, and restoring a backup was the solution in my case…  
That probably gets rid of all temporary stuff taking up diskspace.

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [January 30, 2023, 8:51pm UTC](https://community.homey.app/t/backup-error-enospc/75809/3 "2023-01-30T20:51:01Z")

</div>

Thank you for those details, still the difference seems to me is not so significant (~80MB)…I have been also thinking about reset but not having latest backup is a pain ☹

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 30, 2023, 8:56pm UTC](https://community.homey.app/t/backup-error-enospc/75809/4 "2023-01-30T20:56:35Z")

</div>

YW, Sharkys.  
80MB doesn’t seem much, but an extra voice is, like, 100 - 150MB roughly. And that can kill the backup job.

Yea it’s ~~a bit~~ very ironic you can fix a lacking backup system by replaying a backup

Is there any app you can temporary uninstall for the sake of creating a backup, maybe it just clears enough of the golden disk space.

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [January 30, 2023, 9:11pm UTC](https://community.homey.app/t/backup-error-enospc/75809/5 "2023-01-30T21:11:33Z")

</div>

Actually I have uninstalled Archive insights…and now I was able to do the backup 🫰

You were right, only few MB and it makes difference.

 ![SmartSelect_20230130_221011_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/d/0dab19a175c3651ff80ae9eb30073a967ad59bf4.jpeg)

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 30, 2023, 9:13pm UTC](https://community.homey.app/t/backup-error-enospc/75809/6 "2023-01-30T21:13:23Z")

</div>

Nice to hear!

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [February 23, 2023, 5:36pm UTC](https://community.homey.app/t/backup-error-enospc/75809/7 "2023-02-23T17:36:11Z")

</div>

So the story continues, since 12.2. I can’t make backups. Newly I get more details in the error… contacted already Athom on this…just in case someone would have any idea

I guess it’s also reason why I can’t use Timeline Manager anymore…

 ![SmartSelect_20230223_094921_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/1/215d8c382bffae1f4cb3249b0f5ecf77a8895c33.jpeg)

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 23, 2023, 6:02pm UTC](https://community.homey.app/t/backup-error-enospc/75809/8 "2023-02-23T18:02:08Z")

</div>

What do you mean with “I can’t use Timeline Manager anymore”?  
Are TL notifications from flow not displayed anymore, but apps / presence notifications still appear?  
Then you have a so called Timeline rate limit. I means you’ve sent too many notifications from flows in a certain amount of time.  
Wait for 24h max., or restart Homey to get rid of it.

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [February 23, 2023, 6:07pm UTC](https://community.homey.app/t/backup-error-enospc/75809/9 "2023-02-23T18:07:16Z")

</div>

Apologize I thought everyone is familiar with this nice app from HCS - [[REQUEST] manage timeline with flowcard - #84 by Sharkys](https://community.homey.app/t/request-manage-timeline-with-flowcard/41699/84)

It first started with this app not being usable - I had to uninstall it to get backups working, next one was crashing Archive Insights…so I guess there is some connection with some logs / notifications/ insights

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [February 23, 2023, 6:08pm UTC](https://community.homey.app/t/backup-error-enospc/75809/10 "2023-02-23T18:08:04Z")

</div>

The Timeline Manager2 - [https://store.homey.community/app/nl.onzewifi.timelinemanager2](https://store.homey.community/app/nl.onzewifi.timelinemanager2)

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 23, 2023, 7:50pm UTC](https://community.homey.app/t/backup-error-enospc/75809/11 "2023-02-23T19:50:13Z")

</div>

Ah I see, that one. I used it for a while, but it many flowcards did not work (as I liked) here. I cannot remember the app had any issues here, like you have.

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [February 23, 2023, 8:09pm UTC](https://community.homey.app/t/backup-error-enospc/75809/12 "2023-02-23T20:09:07Z")

</div>

> [@Peter\_Kawa](#):
>
> I used it for a while

Actually I used it fine for about a year or so… I still believe it’s something wrong on Homey side though…

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 4, 2023, 6:08am UTC](https://community.homey.app/t/backup-error-enospc/75809/13 "2023-05-04T06:08:47Z")

</div>

I can’t find the solution anywhere, which was suggested I believe by Dijker, so just for others users - in case of such fully loaded Homey, I had to re-download full firmware having Homey upside down (Recovery mode) and then I was able to perform backup for another 1-2 hour - D.

**Beware of ratelimit, I think you can do 3 backups/attempt a day…**

**Also do not RESET Homey - just choose download full firmware.**

> **[Restarting Homey Pro to Recovery Mode](https://support.homey.app/hc/en-us/articles/360012077534-Restarting-Homey-Pro-to-Recovery-Mode)**
>
> With normal use, there is no need for the Recovery Mode of Homey. However, there are a few reasons you might want to do so. Follow the steps below to use it.
> There are two particular cases for enab...
