# Backup does not work locally **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [June 29, 2023, 10:40pm UTC](https://community.homey.app/t/backup-does-not-work-locally/83569 "2023-06-29T22:40:01Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\ **Post date:** [June 29, 2023, 10:40pm UTC](https://community.homey.app/t/backup-does-not-work-locally/83569/1 "2023-06-29T22:40:01Z")
Hi, I tried a local backup via USB for the first time. But it did not work. I started it twice, always the same. homey does not end the backup and stops before the end. After an hour nothing happens anymore. I’m on latest version from today. 10.0.0-rc.122 ![Unbenannt](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/4/5407daf91fe7481c7ed772c6f0e654c415ebee2b.jpeg) thanks PS: My subjective opinion after 1 week: at the moment homey beats fibaro HC3 only in 2 things: advanced flow and more integration, nothing is better. Rather worse at the moment. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 30, 2023, 12:21am UTC](https://community.homey.app/t/backup-does-not-work-locally/83569/2 "2023-06-30T00:21:29Z")
Try connecting it with a really decent good quality USB cable. I’ve read it made the difference for some users. ---
**Author:** ![Ranney](https://avatars.discourse-cdn.com/v4/letter/r/848f3c/32.png) [@Ranney](https://community.homey.app/u/Ranney)\ **Post date:** [June 30, 2023, 9:33am UTC](https://community.homey.app/t/backup-does-not-work-locally/83569/3 "2023-06-30T09:33:36Z")
Looking forward for any other advise in this thread. Here the same problem with two homey’s. Both of them will fail between 91-99% but never complete. Windows, mac, chrome, Firefox, USB-A \<\> C, USB-C premium, Thunderbolt 3, Thunderbolt 4, no AV, I’m out of idea’s 🙈 ---
**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\ **Post date:** [June 30, 2023, 6:43pm UTC](https://community.homey.app/t/backup-does-not-work-locally/83569/4 "2023-06-30T18:43:00Z")
I tried with other cables again. Same problem, homey does not end the backup ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [June 30, 2023, 8:52pm UTC](https://community.homey.app/t/backup-does-not-work-locally/83569/5 "2023-06-30T20:52:27Z")
I just made a backup from my HP23 with version 10.0.0-rc.122. And it went without a hitch. It took about 10 minutes i think. Backup made with Chrome. Firefox is not supported says the web page. USB cable is only 20 cm long. USB A — USB C ![Annotation 2023-06-30 224722](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/0/8083ff2c22d3a3da3dfee121984b3bd96cd6b55b.jpeg) ![Backup 2023-06-30 224303](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/1/c1ecbbd5832e0c4cb63142ccff065ca013a57723.jpeg) ---
**Author:** ![RudolfT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolft/32/72727_2.png) [@RudolfT](https://community.homey.app/u/RudolfT)\ **Post date:** [July 1, 2023, 5:33pm UTC](https://community.homey.app/t/backup-does-not-work-locally/83569/6 "2023-07-01T17:33:12Z")
I tried it with a different cable from my car, which is 20 cm. No chance