# Back after a few days of testing: disappointed!

**URL:** <https://community.homey.app/t/back-after-a-few-days-of-testing-disappointed/144071>\
**Category:** Off-Topic\
**Tags:** homey-pro\
**Created:** [October 13, 2025, 1:48pm UTC](https://community.homey.app/t/back-after-a-few-days-of-testing-disappointed/144071 "2025-10-13T13:48:09Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\
**Post date:** [October 13, 2025, 2:11pm UTC](https://community.homey.app/t/back-after-a-few-days-of-testing-disappointed/144071/2 "2025-10-13T14:11:30Z")

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Hello Vincent

I’m sorry you’re having some problems with Homey Pro, but I’m afraid you won’t get any help from other users this way…

I think many would be able to help you, but you will have to ask and above all provide more information.

I switched to Homey Pro about 3 years ago and don’t regret it for a second. But I also had to learn a lot about the new techniques and peculiarities at the beginning. Not everything always works as it should, but you have to be open to accepting help and asking questions.

Z-Wave, for example, has a few peculiarities that need to be taken into account, otherwise it won’t work or will only work partially.  
A strong Z-Wave mesh network is the biggest requirement.

Regarding the error “Websocket error” you will find some entries and solutions in the forum. Just search for it in the forum…

> [@Websocket error](https://community.homey.app/t/websocket-error/143433/10):
>
> That work for me too, but found a better solution.  
> After looking into your tip.
> 
> Apparently the homey web app does not work properly with private relay anymore.  
> Apple has a [support site](https://support.apple.com/en-us/102022?cid=mc-ols-icloud-article_ht213548-ios_ui-05232023) on this subject, On that page I found how to _temporarily_ switch the “hide IP address.
> 
> That also solves the issue and you don’t loose private relay for all websites:
> 
> - Click the icon on the top of your web page
> - Then click the three dots (more button)
> - And select show IP address
> 
> ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/4/4402606bf954834d5be5dd067c6ef2b647608f38.png)

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