# Automatic backup not working **URL:** \ **Category:** Questions & Help\ **Created:** [July 20, 2021, 7:51am UTC](https://community.homey.app/t/automatic-backup-not-working/49587 "2021-07-20T07:51:43Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Crowntwig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/crowntwig/32/29877_2.png) [@Crowntwig](https://community.homey.app/u/Crowntwig)\ **Post date:** [July 20, 2021, 7:51am UTC](https://community.homey.app/t/automatic-backup-not-working/49587/1 "2021-07-20T07:51:43Z")
Hi there! Anyone noticed automatic cloud backup not working? Noticed by a random fluke that it hasn’t done a backup in a long time. Manual backup seems to work though. Restarted the iPhone app, the ball itself, turned automatic backup on and off but it really doesn’t work. Anyone else had this problem? Martin ---
**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\ **Post date:** [July 20, 2021, 7:58am UTC](https://community.homey.app/t/automatic-backup-not-working/49587/2 "2021-07-20T07:58:27Z")
I can not confirm this. Homey does his backups well. ![Screenshot_20210720-095742_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/3/d389667d8a0323c485a9031baf6f8ea023bf3069.jpeg) ---
**Author:** ![Crowntwig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/crowntwig/32/29877_2.png) [@Crowntwig](https://community.homey.app/u/Crowntwig)\ **Post date:** [July 20, 2021, 8:13am UTC](https://community.homey.app/t/automatic-backup-not-working/49587/3 "2021-07-20T08:13:10Z")
Weird. Wonder why mine doesn’t. ---
**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\ **Post date:** [July 20, 2021, 8:24am UTC](https://community.homey.app/t/automatic-backup-not-working/49587/4 "2021-07-20T08:24:53Z")
Here also no problems ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/c/6c0364dec28295e9c69192f76b0370bb62d22db9.jpeg) Maybe you have stability problems? Internet outages in the night, automatically turn of internet in the night? I think you have to search or otherwise make a ticket at Athom. ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [July 20, 2021, 9:54am UTC](https://community.homey.app/t/automatic-backup-not-working/49587/5 "2021-07-20T09:54:48Z")
If a backup failed this will be displayed in the homey app’s timeline (unless you disabled this) that something went wrong, so if nothing gets printed there, it most likely is something at your end like rebooting Homey at night or like mentioned above internet off at night (between 2 and 3 am) ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [July 20, 2021, 11:34am UTC](https://community.homey.app/t/automatic-backup-not-working/49587/6 "2021-07-20T11:34:16Z")
> [@Crowntwig](#): > > turned automatic backup on and off So your last action was Off, better turn it ON again and wait till tomorrow. ---
**Author:** ![Crowntwig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/crowntwig/32/29877_2.png) [@Crowntwig](https://community.homey.app/u/Crowntwig)\ **Post date:** [July 20, 2021, 12:33pm UTC](https://community.homey.app/t/automatic-backup-not-working/49587/7 "2021-07-20T12:33:20Z")
Obviously a mistake on my part. Of course I did not leave it “off” and hoped it would work.