# Athom login om apparaten te vernieuwen

**URL:** <https://community.homey.app/t/athom-login-om-apparaten-te-vernieuwen/145391>\
**Category:** Vragen & hulp\
**Created:** [November 15, 2025, 3:54pm UTC](https://community.homey.app/t/athom-login-om-apparaten-te-vernieuwen/145391 "2025-11-15T15:54:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Rob\_Maas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_maas/32/120839_2.png) [@Rob\_Maas](https://community.homey.app/u/Rob_Maas)\
**Post date:** [November 15, 2025, 3:54pm UTC](https://community.homey.app/t/athom-login-om-apparaten-te-vernieuwen/145391/1 "2025-11-15T15:54:13Z")

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Hoi allen,

ik heb aardig wat problemen met de nieuwe homey Pro. Ten eerste heel vaak niet bereikbaar en alles van KlikaanKlik uit werkt al helemaal niet meer. Nu heb ik die voornamelijk vervangen voor ZIgbee, maar nu beginnen sommige Zigbee lampen ook niet te reageren.

Met de vorige homey kon ik die via een site van Athom refreshen, maar ik kan die link niet meer vinden. Jullie een idee???

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 15, 2025, 5:37pm UTC](https://community.homey.app/t/athom-login-om-apparaten-te-vernieuwen/145391/2 "2025-11-15T17:37:30Z")

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Geen idee wat je bedoelt met Athom refreshen.  
Maar je problemen klinken 100% als problemen met homey+wifi, en wifi vs zigbee verstoring

## Homey en wifi correct instellen

> [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161):
>
> Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…

## Zigbee problemen oplossen / voorkomen

> [@Advanced Zigbee Troubleshooting on Homey](https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930):
>
> If you’re experiencing issues with your Zigbee network on Homey, here are advanced troubleshooting steps to help optimize performance and stability, especially in more complex environments: Power Supply Integrity A stable power supply is critical for Homey’s performance. An underpowered adapter can lead to instability in the Zigbee network. Always ensure you’re using a reliable adapter providing at least 2A. Power fluctuations can cause disconnections or communication failures, especially un…