# Arre Smart Button

**URL:** <https://community.homey.app/t/arre-smart-button/117701>\
**Category:** Devices\
**Created:** [October 9, 2024, 5:50am UTC](https://community.homey.app/t/arre-smart-button/117701 "2024-10-09T05:50:32Z")\
**Posts on this page:** 1\
**Showing post:** 16

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**Author:** ![DWK007](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dwk007/32/78882_2.png) [@DWK007](https://community.homey.app/u/DWK007)\
**Post date:** [January 28, 2025, 8:31pm UTC](https://community.homey.app/t/arre-smart-button/117701/16 "2025-01-28T20:31:00Z")

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I opened a case with Athom on this issue… their response was not very helpful with addressing this matter over thread issue for a supported device type… maybe my description of the issue was not very clear… ☹

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 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/b/bb227edb834370716674e01143e6933c30e0495e.png)

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/5/f568c73a529262bea90c6f94cd2d47f52f696065.png)

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@samgabbay Have you had any luck contacting Athom / Homey Pro as a device manufacturer to address any issues with your devices? (From the Homey Website, there is a link for Manufacturers to contact the Homey Pro team ([The Talks with Homey Program | Homey](https://homey.app/en-us/wiki/the-talks-with-homey-program)). I’m not sure if you’re aware of this option.

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