# Are Airthings readings still working for others?

**URL:** <https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964>\
**Category:** Apps\
**Created:** [March 18, 2025, 8:31am UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964 "2025-03-18T08:31:38Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Nerdegutt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nerdegutt/32/74590_2.png) [@Nerdegutt](https://community.homey.app/u/Nerdegutt)\
**Post date:** [March 18, 2025, 8:31am UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/1 "2025-03-18T08:31:38Z")

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Since Monday morning around 07:10 all of my Airthings devices seem to have stopped syncing with Homey. The devices work fine, I can see the readings in the Airthings mobile app and [dashboard.airthings.com](http://dashboard.airthings.com). But they are flatlined on Homey. I’ve sent a request to the dev, but wanted to check if I’m the only one with a problem. I vave tried restarting the AIrthings app in Homey, the Homey itself, and “repairing” a device, with no luck.

Can anyone confirm that readings from the Airthings app work on their device?

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**Author:** ![EdwinB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwinb/32/34255_2.png) [@EdwinB](https://community.homey.app/u/EdwinB)\
**Post date:** [March 18, 2025, 11:16am UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/2 "2025-03-18T11:16:03Z")

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I’m seeing the same. Updates in Homey stopped yesterday. The Airthings-app shows the current data.  
Restarting and repairing/authorising didn’t do anything.

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**Author:** ![Nerdegutt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nerdegutt/32/74590_2.png) [@Nerdegutt](https://community.homey.app/u/Nerdegutt)\
**Post date:** [March 18, 2025, 1:42pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/3 "2025-03-18T13:42:50Z")

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Great, thanks. I’ll post here if I get a response from Airthings!

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**Author:** ![Abyssion99](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/abyssion99/32/121194_2.png) [@Abyssion99](https://community.homey.app/u/Abyssion99)\
**Post date:** [March 19, 2025, 11:07am UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/4 "2025-03-19T11:07:35Z")

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Same here, stopped working, even re-adding the device in airthings has not changed a thing.

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**Author:** ![Persan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/persan/32/34391_2.png) [@Persan](https://community.homey.app/u/Persan)\
**Post date:** [March 20, 2025, 4:55pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/5 "2025-03-20T16:55:28Z")

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Same for me. Got an confirmation from Airthings Homey Support that it is an issue at Airthings them self’s.

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**Author:** ![Harald\_Fjogstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harald_fjogstad/32/103966_2.png) [@Harald\_Fjogstad](https://community.homey.app/u/Harald_Fjogstad)\
**Post date:** [March 24, 2025, 7:11pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/6 "2025-03-24T19:11:25Z")

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Same here. No Sensor data since 17.03

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**Author:** ![Yngve\_Nystrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yngve_nystrand/32/90873_2.png) [@Yngve\_Nystrand](https://community.homey.app/u/Yngve_Nystrand)\
**Post date:** [March 24, 2025, 7:27pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/7 "2025-03-24T19:27:39Z")

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Yeah, same here too, it stopped working March 17’th @ around 08:00 CET. Hope they fix the issue soon. I have also reported it.

 ![AIrthings](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a9ee8ebb641ac453cbb25ec2b1075326e23cc460.jpeg)

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**Author:** ![Yngve\_Nystrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yngve_nystrand/32/90873_2.png) [@Yngve\_Nystrand](https://community.homey.app/u/Yngve_Nystrand)\
**Post date:** [March 25, 2025, 2:43pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/8 "2025-03-25T14:43:08Z")

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I got a response now from the developer:

“Thank you for your message. The app is not updating anymore due to a bug from Airthings itself. We have notified them and ask them to fix it. When we know more, we will let you about this.”

Well, we can only hope that they (Airthings) have given this issue proper attention, and that they fix it soon.

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**Author:** ![Nerdegutt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nerdegutt/32/74590_2.png) [@Nerdegutt](https://community.homey.app/u/Nerdegutt)\
**Post date:** [March 25, 2025, 3:15pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/9 "2025-03-25T15:15:44Z")

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Hehe, interesting. As the developer seemingly is Airthings themselves…

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [March 25, 2025, 3:24pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/10 "2025-03-25T15:24:51Z")

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Nope, it’s Drenso.nl. They also maintain the Shelly app to name one.  
Take a look at the support links at the app page @ app store for example 😉

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**Author:** ![Yngve\_Nystrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yngve_nystrand/32/90873_2.png) [@Yngve\_Nystrand](https://community.homey.app/u/Yngve_Nystrand)\
**Post date:** [March 25, 2025, 3:33pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/11 "2025-03-25T15:33:09Z")

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I also contacted the Airthings Product Marketing Manager (Erica Karlsen), and described the issue. Here is her response:

Thank you Yngve,  
I was not aware of the issue with Homey but will chase this down in our support and technical teams and hopefully we can find out why this changed so we can restore the service.  
Kind regards,  
Erica

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**Author:** ![Yngve\_Nystrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yngve_nystrand/32/90873_2.png) [@Yngve\_Nystrand](https://community.homey.app/u/Yngve_Nystrand)\
**Post date:** [March 26, 2025, 10:38am UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/12 "2025-03-26T10:38:28Z")

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Just received a reply from her, this morning @ 10:38 CET:

_"Thank you again for reporting the issue to me. It seems our technical team was already aware of it. Service seemed to halt because the rate limit for API calls was met - apparently due to the increase of Homey users with the Airthings integration. So this limit was adjusted and data should be flowing again._  
_Can you confirm that you are now receiving data in Homey from your View Plus?"_

But unfortunately nothing has changed, still straight lines in Insights. I restarted the app, and also the Homey itself.

I reported this back to her and to the developer also.

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**Author:** ![Espen\_H1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/espen_h1/32/80427_2.png) [@Espen\_H1](https://community.homey.app/u/Espen_H1)\
**Post date:** [March 26, 2025, 9:26pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/13 "2025-03-26T21:26:49Z")

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Same here.

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<div class="post-metadata">

**Author:** ![Yngve\_Nystrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yngve_nystrand/32/90873_2.png) [@Yngve\_Nystrand](https://community.homey.app/u/Yngve_Nystrand)\
**Post date:** [March 27, 2025, 3:33pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/14 "2025-03-27T15:33:40Z")

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Received this now from Erica at Airthings:

_"We are communicating with the Homey team to identify the issue and hope to resolve it soon._  
_Again, thank you for contacting me about this!"_

So, I’m switching myself into “monitoring mode” now regarding this. Hopefully it gets solved soon. 🙂

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<div class="post-metadata">

**Author:** ![Yngve\_Nystrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yngve_nystrand/32/90873_2.png) [@Yngve\_Nystrand](https://community.homey.app/u/Yngve_Nystrand)\
**Post date:** [March 28, 2025, 1:28pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/15 "2025-03-28T13:28:00Z")

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Got a reply from Erica at Airthings:

_“A fix was recently applied, again, to up the rate limit. On our side we are seeing many fewer errors. Can you please check to see if your View Plus information is now flowing to Homey?”_

And yes, it works now for me, from around 13:47 CET today. Hopefully for all of you too!

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<div class="post-metadata">

**Author:** ![Nerdegutt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nerdegutt/32/74590_2.png) [@Nerdegutt](https://community.homey.app/u/Nerdegutt)\
**Post date:** [March 28, 2025, 1:50pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/16 "2025-03-28T13:50:44Z")

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Perfect – thanks! Got my first readings at 13:45 here!

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<div class="post-metadata">

**Author:** ![Espen\_H1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/espen_h1/32/80427_2.png) [@Espen\_H1](https://community.homey.app/u/Espen_H1)\
**Post date:** [March 28, 2025, 5:05pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/17 "2025-03-28T17:05:31Z")

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Me too. Thanks @Yngve_Nystrand

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**Author:** ![Pierlol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pierlol/32/123361_2.png) [@Pierlol](https://community.homey.app/u/Pierlol)\
**Post date:** [March 31, 2025, 11:28am UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/18 "2025-03-31T11:28:05Z")

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Hi there,  
Do you confirm it’s all working again for all of you people?

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**Author:** ![Nerdegutt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nerdegutt/32/74590_2.png) [@Nerdegutt](https://community.homey.app/u/Nerdegutt)\
**Post date:** [March 31, 2025, 11:43am UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/19 "2025-03-31T11:43:45Z")

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It’s difficult to get confirmation from everyone, but at least three has confirmed, and no one has reported still having the problem. Are you asking becuase you are one of the devs? Either for the official app or from Airthings?

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**Author:** ![sprattus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sprattus/32/81378_2.png) [@sprattus](https://community.homey.app/u/sprattus)\
**Post date:** [March 31, 2025, 12:21pm UTC](https://community.homey.app/t/are-airthings-readings-still-working-for-others/132964/20 "2025-03-31T12:21:53Z")

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It is working for me too after the fix. Thank you!
