# Aquara sensor inclusion issue

**URL:** <https://community.homey.app/t/aquara-sensor-inclusion-issue/16421>\
**Category:** Questions & Help\
**Created:** [August 4, 2019, 8:48am UTC](https://community.homey.app/t/aquara-sensor-inclusion-issue/16421 "2019-08-04T08:48:20Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Sebastien\_Langolf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebastien_langolf/32/12919_2.png) [@Sebastien\_Langolf](https://community.homey.app/u/Sebastien_Langolf)\
**Post date:** [August 4, 2019, 8:48am UTC](https://community.homey.app/t/aquara-sensor-inclusion-issue/16421/1 "2019-08-04T08:48:20Z")

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Hello

I have 4 aqara sensors.  
2 of them was very easy to include in homey box but 2 other doesn’t want include!  
Somebody have the same issue? A solution?  
Regards

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**Author:** ![anon2681894](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@anon2681894](https://community.homey.app/u/anon2681894)\
**Post date:** [August 4, 2019, 8:51am UTC](https://community.homey.app/t/aquara-sensor-inclusion-issue/16421/2 "2019-08-04T08:51:07Z")

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Did you read this ?? [Make the most of your zigbee network](https://community.homey.app/t/make-the-most-of-your-zigbee-network/13067)

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**Author:** ![Sebastien\_Langolf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebastien_langolf/32/12919_2.png) [@Sebastien\_Langolf](https://community.homey.app/u/Sebastien_Langolf)\
**Post date:** [August 4, 2019, 1:57pm UTC](https://community.homey.app/t/aquara-sensor-inclusion-issue/16421/3 "2019-08-04T13:57:33Z")

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Hi

Yes my wifi is on channel 6 and the zigbee on channel 11.  
Regards

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**Author:** ![anon2681894](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@anon2681894](https://community.homey.app/u/anon2681894)\
**Post date:** [August 4, 2019, 7:05pm UTC](https://community.homey.app/t/aquara-sensor-inclusion-issue/16421/4 "2019-08-04T19:05:10Z")

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So it’s in the overlap and possibly disturbing zigbee. So set WiFi as described to another channel 🙏

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**Author:** ![Sebastien\_Langolf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebastien_langolf/32/12919_2.png) [@Sebastien\_Langolf](https://community.homey.app/u/Sebastien_Langolf)\
**Post date:** [August 5, 2019, 10:24am UTC](https://community.homey.app/t/aquara-sensor-inclusion-issue/16421/5 "2019-08-05T10:24:00Z")

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Hello

Done same issue.  
Regards

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**Author:** ![Satoer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/satoer/32/38113_2.png) [@Satoer](https://community.homey.app/u/Satoer)\
**Post date:** [August 7, 2019, 11:54am UTC](https://community.homey.app/t/aquara-sensor-inclusion-issue/16421/6 "2019-08-07T11:54:05Z")

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Just hold the connect button for 5 seconds until the led blinks, after that I keep it alive by pressing it shortly every couple of seconds. Just try and try and try again. Eventually it will add the sensor. Works for me. A bit of a hassle, but you only have to do it once. Once it’s connected it works flawlessly.

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**Author:** ![anon2681894](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@anon2681894](https://community.homey.app/u/anon2681894)\
**Post date:** [August 7, 2019, 12:22pm UTC](https://community.homey.app/t/aquara-sensor-inclusion-issue/16421/7 "2019-08-07T12:22:06Z")

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And while pairing keep the sensor max 10 cm from homey 🙏
