# Aqara Zigbee problem?
**URL:** https://community.homey.app/t/aqara-zigbee-problem/12270
**Category:** Questions & Help
**Created:** [April 25, 2019, 8:20am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270 "2019-04-25T08:20:19Z")
**Posts on this page:** 15
**Page:** 1
### Author:  [@Rutgerberge](https://community.homey.app/u/Rutgerberge)
#### Post date: [April 25, 2019, 8:20am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/1 "2019-04-25T08:20:19Z")
Hello,
I am trying to install the aqara curtain motors but seem to get some errors.
If i try to add it as a device its giving me all red exclamation marks.
Anyone here knows what could be wrong?
If i go to settings-\> Zigbee it gives me an unknown error.
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### Author:  [@TedTolboom](https://community.homey.app/u/TedTolboom)
#### Post date: [April 25, 2019, 8:35am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/2 "2019-04-25T08:35:03Z")
Likely the Zigbee chip driver did not load correctly; can you try to pull the power plug of Homey and reconnect it? And check if after 15 minutes (when all apps are fully loaded) the problem re-occurs?
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### Author:  [@Rutgerberge](https://community.homey.app/u/Rutgerberge)
#### Post date: [April 25, 2019, 8:36am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/3 "2019-04-25T08:36:17Z")
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### Author:  [@PetervdK](https://community.homey.app/u/PetervdK)
#### Post date: [April 25, 2019, 9:09am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/4 "2019-04-25T09:09:23Z")
That is obviously not 15 minutes after a reboot…
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### Author:  [@Rutgerberge](https://community.homey.app/u/Rutgerberge)
#### Post date: [April 25, 2019, 10:12am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/5 "2019-04-25T10:12:51Z")
No. Still have to reboot. I am at work now.
This was the second image that i wanted to upload. It uploaded later because of my newbie status.
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### Author:  [@PetervdK](https://community.homey.app/u/PetervdK)
#### Post date: [April 25, 2019, 12:32pm UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/6 "2019-04-25T12:32:30Z")
😊👍
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### Author:  [@Rutgerberge](https://community.homey.app/u/Rutgerberge)
#### Post date: [April 25, 2019, 3:20pm UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/7 "2019-04-25T15:20:17Z")
It works
Only open is close and close is open.
Anyone knows how to change that?
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### Author:  [@Otter](https://community.homey.app/u/Otter)
#### Post date: [May 26, 2019, 6:06am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/8 "2019-05-26T06:06:53Z")
Try changing the polarity… turning the powerplug the other way arround
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### Author:  [@Rutgerberge](https://community.homey.app/u/Rutgerberge)
#### Post date: [May 27, 2019, 7:13am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/9 "2019-05-27T07:13:58Z")
same result…
its not a big problem because i reversed programmed it, but it is strange though…
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### Author:  [@Otter](https://community.homey.app/u/Otter)
#### Post date: [May 27, 2019, 7:15am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/10 "2019-05-27T07:15:12Z")
And in the device itself? Maybe its wired wrong?
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### Author:  [@Rutgerberge](https://community.homey.app/u/Rutgerberge)
#### Post date: [May 27, 2019, 7:54am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/11 "2019-05-27T07:54:43Z")
i dont know how to change that, isnt it the same as changing the polarity at the wall socket?
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### Author:  [@PetervdK](https://community.homey.app/u/PetervdK)
#### Post date: [May 27, 2019, 8:01am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/12 "2019-05-27T08:01:44Z")
Erm, maybe an open door question, but isn’t there something in the manual about that? I assume there should be some explanation about calibrating the device or reversing the working direction in it…
Found this in the old forum (hurray for Google): [https://forum.athom.com/discussion/4120/app-xiaomi-mi-zigbee-main-discussion-topic-v0-4-1/p17](https://forum.athom.com/discussion/4120/app-xiaomi-mi-zigbee-main-discussion-topic-v0-4-1/p17)
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### Author:  [@Rutgerberge](https://community.homey.app/u/Rutgerberge)
#### Post date: [May 27, 2019, 8:24am UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/13 "2019-05-27T08:24:16Z")
I read that topic and someone says that you can swap open and close in the app.
I can’t find dat anywhere, i think it isn’t there anymore.
would be a good addon 🙂
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### Author:  [@Mario\_Me](https://community.homey.app/u/Mario_Me)
#### Post date: [May 27, 2019, 12:05pm UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/14 "2019-05-27T12:05:31Z")
I think it means the possibility to do so is within creating a flow. There can check or uncheck a box in many cases 🤔🤷♂️
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### Author:  [@Rutgerberge](https://community.homey.app/u/Rutgerberge)
#### Post date: [May 27, 2019, 2:30pm UTC](https://community.homey.app/t/aqara-zigbee-problem/12270/15 "2019-05-27T14:30:06Z")
Within a flow there is no problem… you can just invert the commands.
but when you use a voice command or something else it is not correct (strange to say open curtains to close them)