# Aqara wont connect after update to 2023 pro

**URL:** <https://community.homey.app/t/aqara-wont-connect-after-update-to-2023-pro/142923>\
**Category:** Questions & Help\
**Created:** [September 13, 2025, 7:31pm UTC](https://community.homey.app/t/aqara-wont-connect-after-update-to-2023-pro/142923 "2025-09-13T19:31:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Graatenbil](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/graatenbil/32/13158_2.png) [@Graatenbil](https://community.homey.app/u/Graatenbil)\
**Post date:** [September 13, 2025, 7:31pm UTC](https://community.homey.app/t/aqara-wont-connect-after-update-to-2023-pro/142923/1 "2025-09-13T19:31:19Z")

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i went from 2019 pro to 2023 but i have trouble with my aqara zigbee units. i can barely get half of them to pair with homey. I have tried to repair at first then reset zigbee network an at last removed them from homey but still the same results .nothing happen when i try to pair them. I even put a new battery in one of them just to try that option also. Anyone who have had the same problem and found a solution i would be really grateful

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 13, 2025, 8:58pm UTC](https://community.homey.app/t/aqara-wont-connect-after-update-to-2023-pro/142923/2 "2025-09-13T20:58:29Z")

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I understand you didn’t perform a restore of a Pro 2019 backup on the new Pro?

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**Author:** ![Graatenbil](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/graatenbil/32/13158_2.png) [@Graatenbil](https://community.homey.app/u/Graatenbil)\
**Post date:** [September 13, 2025, 9:25pm UTC](https://community.homey.app/t/aqara-wont-connect-after-update-to-2023-pro/142923/3 "2025-09-13T21:25:33Z")

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no i did restored it from the newest backup (from today) from 2019
