# Aqara Wireless Remote Switch H1 double rocker does not connect

**URL:** <https://community.homey.app/t/aqara-wireless-remote-switch-h1-double-rocker-does-not-connect/76337>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [February 11, 2023, 10:38am UTC](https://community.homey.app/t/aqara-wireless-remote-switch-h1-double-rocker-does-not-connect/76337 "2023-02-11T10:38:51Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Joost3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joost3/32/70089_2.png) [@Joost3](https://community.homey.app/u/Joost3)\
**Post date:** [February 11, 2023, 10:38am UTC](https://community.homey.app/t/aqara-wireless-remote-switch-h1-double-rocker-does-not-connect/76337/1 "2023-02-11T10:38:51Z")

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Hi all,

Last week I bought the Homey Bridge and the Aqara Wireless Remote Switch H1 double rocker, among other stuff I already had. Although the device is available in Homey via the Aqara app, it does not recognize the device. The pairing request ultimately times out. Has anybody on here had the same issue?

If not, I am looking for an alternative wireless smart switch. Maybe someone can advise?

Thanks in advance.

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**Author:** ![Rene\_Bodtker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rene_bodtker/32/71025_2.png) [@Rene\_Bodtker](https://community.homey.app/u/Rene_Bodtker)\
**Post date:** [March 9, 2023, 6:41pm UTC](https://community.homey.app/t/aqara-wireless-remote-switch-h1-double-rocker-does-not-connect/76337/2 "2023-03-09T18:41:28Z")

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I have the very same issue, the app times out during “interview” and never succeed to be paired with homey

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**Author:** ![Londoner314](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/londoner314/32/86201_2.png) [@Londoner314](https://community.homey.app/u/Londoner314)\
**Post date:** [November 28, 2023, 8:50am UTC](https://community.homey.app/t/aqara-wireless-remote-switch-h1-double-rocker-does-not-connect/76337/4 "2023-11-28T08:50:58Z")

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Same here. Is the switch defective, or is the app not working? It looks like not everybody has the issue.

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**Author:** ![Londoner314](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/londoner314/32/86201_2.png) [@Londoner314](https://community.homey.app/u/Londoner314)\
**Post date:** [November 28, 2023, 9:34am UTC](https://community.homey.app/t/aqara-wireless-remote-switch-h1-double-rocker-does-not-connect/76337/5 "2023-11-28T09:34:35Z")

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OK, what worked for me: Take out battery. After 30 min, put Homey Aqara app into pairing mode. When it says press buttons, insert battery without pressing any button. Paired immediately.

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**Author:** ![Joost3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joost3/32/70089_2.png) [@Joost3](https://community.homey.app/u/Joost3)\
**Post date:** [November 28, 2023, 10:54am UTC](https://community.homey.app/t/aqara-wireless-remote-switch-h1-double-rocker-does-not-connect/76337/7 "2023-11-28T10:54:27Z")

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That actually worked! Thanks so much 😀