# Aqara video doorbell G4 not supported

**URL:** <https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [July 20, 2024, 8:21am UTC](https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176 "2024-07-20T08:21:14Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [July 21, 2024, 9:49am UTC](https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176/4 "2024-07-21T09:49:12Z")

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Welcome Oscar!

The Homey Aqara app currently supports only Zigbee devices. So far I have no information that the app will also support WLAN devices such as the G4 doorbell in the future.

So you have to request the support for the G4 doorbell. As mentioned in the forum rules topic _ **Welcome to the forum!** _, it’s possible in two ways:

> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1):
>
> If you are looking for someone to create a new community app, there is a [Homey Community App Requests topic](https://community.homey.app/t/homey-community-app-requests/2713) where you can make your request.

> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1):
>
> If you are missing a supported brand on Homey and/or Homey Pro, then visit the request page [Request A Brand](https://request-a-brand.homey.app/boards/request-a-brand).

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_[View the full topic](https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176)._