# Aqara video doorbell G4 not supported

**URL:** <https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [July 20, 2024, 8:21am UTC](https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176 "2024-07-20T08:21:14Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Oscar\_Ebbeling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oscar_ebbeling/32/85648_2.png) [@Oscar\_Ebbeling](https://community.homey.app/u/Oscar_Ebbeling)\
**Post date:** [July 20, 2024, 8:21am UTC](https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176/1 "2024-07-20T08:21:14Z")

</div>

I would like that also the aqara video doorbell G4 is supported within homey. There are a lot of other devices to connect but not the doorbell.

Please update cause there are a lot of users.

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 20, 2024, 3:00pm UTC](https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176/2 "2024-07-20T15:00:29Z")

</div>

Welcome to the forum,

Who are you talking to?  
There’s a system with dedicated app topics in place here 😉  
Finding App topics / search use

> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1):
>
> If you have questions about a community app or want to report a bug, please use the appropriate topic, the developer platform (e.g. GitHub, Bitbucket) or contact the app developer. Links can be found in the App Store, otherwise please search for an appropriate topic in the forum.

> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1):
>
> [Search](https://community.homey.app/search) for your topic ideas on the forum to see if somebody else already mentioned it somewhere

All guidelines:

> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31):
>
> Hi! Welcome to our Forum, we’re glad you found us! On this Forum you can discuss everything regarding Homey and Athom. This forum is for everyone, independent of your knowledge and experience with our products. I thought it would be a good idea to set some guidelines so we’re all getting the most out of this medium. Here we go: Please stay on-topic. Please use a meaningful title for your thread. [Search](https://community.homey.app/search) for your topic ideas on the forum to see if somebody else already mentioned it som…

---

<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [July 20, 2024, 5:02pm UTC](https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176/3 "2024-07-20T17:02:19Z")

</div>

> First of all, welcome to the Homey Community!
> 
> To make sure you are aware of the forum rules, please read the _ **Welcome to the forum!** _ post [here](https://community.homey.app/t/welcome-to-the-forum/31).

---

<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [July 21, 2024, 9:49am UTC](https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176/4 "2024-07-21T09:49:12Z")

</div>

Welcome Oscar!

The Homey Aqara app currently supports only Zigbee devices. So far I have no information that the app will also support WLAN devices such as the G4 doorbell in the future.

So you have to request the support for the G4 doorbell. As mentioned in the forum rules topic _ **Welcome to the forum!** _, it’s possible in two ways:

> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1):
>
> If you are looking for someone to create a new community app, there is a [Homey Community App Requests topic](https://community.homey.app/t/homey-community-app-requests/2713) where you can make your request.

> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1):
>
> If you are missing a supported brand on Homey and/or Homey Pro, then visit the request page [Request A Brand](https://request-a-brand.homey.app/boards/request-a-brand).
