# Aqara temp sensor problem **URL:** \ **Category:** Questions & Help\ **Created:** [July 5, 2023, 8:21am UTC](https://community.homey.app/t/aqara-temp-sensor-problem/83978 "2023-07-05T08:21:55Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Philip\_Hogmalm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_hogmalm/32/56421_2.png) [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\ **Post date:** [July 5, 2023, 8:21am UTC](https://community.homey.app/t/aqara-temp-sensor-problem/83978/1 "2023-07-05T08:21:55Z")
I wrote the other day about my aqara temp sensor that wont connect. It blinks but wont show up on the homey app. I wondered if i was the sensor or my homey that was the problem so my friend tried the sensor on his homey and it worked fine. What could be the problem with my homey? Zigbee problem? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 5, 2023, 8:34am UTC](https://community.homey.app/t/aqara-temp-sensor-problem/83978/2 "2023-07-05T08:34:19Z")
> [@Philip\_Hogmalm](#): > > What could be the problem with my homey? Zigbee problem? Bad Zigbee network, interference, HP2023 still being in the “Early Access” stage, hardware problems, take your pick. ---
**Author:** ![Valentin\_Ciopei](https://avatars.discourse-cdn.com/v4/letter/v/6bbea6/32.png) [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)\ **Post date:** [July 5, 2023, 8:59am UTC](https://community.homey.app/t/aqara-temp-sensor-problem/83978/3 "2023-07-05T08:59:35Z")
keep the sensor “alive” while pairing. Press the button every 2-3 seconds. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [July 5, 2023, 9:02am UTC](https://community.homey.app/t/aqara-temp-sensor-problem/83978/4 "2023-07-05T09:02:15Z")
More info is missing… - on what firmware are you - how many devices, routers vs battery operated you have - any troubleshooting steps you took (Homey restart, ptp etc) ---
**Author:** ![Philip\_Hogmalm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_hogmalm/32/56421_2.png) [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\ **Post date:** [July 5, 2023, 11:00am UTC](https://community.homey.app/t/aqara-temp-sensor-problem/83978/5 "2023-07-05T11:00:18Z")
Does not work… ---
**Author:** ![Philip\_Hogmalm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_hogmalm/32/56421_2.png) [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\ **Post date:** [July 5, 2023, 11:01am UTC](https://community.homey.app/t/aqara-temp-sensor-problem/83978/6 "2023-07-05T11:01:44Z")
On homey pro if thats what you meant. Ive tried restarting homey. I have many devices connected to homey but that should not make it to not find the sensor? ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [July 5, 2023, 11:10am UTC](https://community.homey.app/t/aqara-temp-sensor-problem/83978/7 "2023-07-05T11:10:33Z")
I have Homey too…many devices and yes. Do you mean your answer seriously please? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [July 5, 2023, 11:13am UTC](https://community.homey.app/t/aqara-temp-sensor-problem/83978/8 "2023-07-05T11:13:48Z")
> [@\[Tip\] Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744): > > When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members 09-2021 and 01-2023 Since September 2021 there are new Family members: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023: Homey Pro Early 2023 is getting delivered to the early adopters. And while using Homey with or without a Homey Bridge on m…