# Aqara Single Switch Module T1 with neutral **URL:** \ **Category:** Vragen & hulp\ **Tags:** homey-pro\ **Created:** [January 7, 2024, 12:17pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325 "2024-01-07T12:17:03Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Bubbe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bubbe/32/72080_2.png) [@Bubbe](https://community.homey.app/u/Bubbe)\ **Post date:** [January 7, 2024, 12:17pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/1 "2024-01-07T12:17:03Z")
Het is onmogelijk om nieuwe aqara single switch modules no neutral toe te voegen. Ik heb er laatst 3 gekocht, maar kan geen enkele koppelen aan homey pro. Het process begint met pairen, vervolgens geeft hij aan dat het te lang duurt en krijg ik een foutmelding ‘something went wrong’. Ik heb al geprobeerd om de homey pro dichter te plaatsen, maar met hetzelfde resultaat. Ik heb verschillende aqara devices in het zigbee netwerk en deze werken wel correct. Een nieuwe aqara smartplug heb ik wel zonder problemen kunnen toevoegen. Ik heb de indruk dat er sinds de laatste update van homey een en ander niet volledig correct loopt met de Single Switch Module T1 with neutral. Ik kan er geen nieuwe meer toevoegen en van diegene die ik al gekoppeld had in het verleden, wordt de status niet correct bijgewerkt in Homey Wat kan ik nog verder proberen? Kan ik ergens log files vinden ivm het pairen? Misschien dat ik hier meer info uit kan halen. ---
**Author:** ![Glenn\_Seegers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_seegers/32/8353_2.png) [@Glenn\_Seegers](https://community.homey.app/u/Glenn_Seegers)\ **Post date:** [January 7, 2024, 12:23pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/2 "2024-01-07T12:23:49Z")
Dit probleem heb ik al sinds dat ik HP23 heb, op de oude witte bol werken ze wel perfect🥲 ---
**Author:** ![Derk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/derk/32/79237_2.png) [@Derk](https://community.homey.app/u/Derk)\ **Post date:** [January 7, 2024, 1:11pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/3 "2024-01-07T13:11:27Z")
Ik las net ergens op het Engelstalige deel van de community dat er op dit moment geen werken ondersteuning voor Aqara T1 producten is. Daar wordt aan gewerkt en de verwachting is dat het eind deze maand er is. Ik kan mijn Cube T1 Pro ook niet koppelen. ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [January 7, 2024, 4:22pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/4 "2024-01-07T16:22:35Z")
In dit topic staat dat de T1 officieel nog niet word ondersteund. > [@\[APP\] Aqara & Xiaomi Smart Home - Simplify your life with a smarter home](https://community.homey.app/t/app-aqara-xiaomi-smart-home-a-different-kind-of-smart-home-solution-zigbee-app/156): > > Aqara & Xiaomi Smart home (Zigbee) This app adds support for the Smart Home devices made by [Aqara](https://www.aqara.com/) & ! [Xiaomi Smart Home Devices](https://xiaomi-mi.com/) working on the Zigbee protocol. Links: [Aqara & Xiaomi-mi Zigbee app Athom apps](https://homey.app/a/com.xiaomi-mi/)Supported devices Please see the [Aqara & Xiaomi-mi Zigbee app Athom apps](https://homey.app/a/com.xiaomi-mi/) in the app store for the actual list of supported devices, including the available flow cards (click on the device picture) Device icon Brand Name (en) Device modelID Product Code (EAN) Zigbee productI… ---
**Author:** ![Bubbe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bubbe/32/72080_2.png) [@Bubbe](https://community.homey.app/u/Bubbe)\ **Post date:** [January 7, 2024, 4:54pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/5 "2024-01-07T16:54:38Z")
Als ik in de app kijk zoals in het topic staat, zie ik die toch effectief staan. ![Screenshot_20240107_175352_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/7/27d04980fd53275dd14e4049f49c138cbf87ed0f.jpeg) Dus zouden ze toch ondersteund moeten zijn ---
**Author:** ![Bubbe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bubbe/32/72080_2.png) [@Bubbe](https://community.homey.app/u/Bubbe)\ **Post date:** [January 7, 2024, 4:56pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/6 "2024-01-07T16:56:04Z")
@Derk Waar had je gevonden dat er een nieuwe versie onderweg was? Ik heb nog zitten zoeken, maar niet gevonden ☹ ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [January 7, 2024, 7:56pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/7 "2024-01-07T19:56:44Z")
> [@Bubbe](#): > > Als ik in de app kijk zoals in het topic staat, zie ik die toch effectief staan. Dat zijn volgens het lijstje de enige 2 die worden ondersteund. En dan heb je waarschijnlijk ook dezelfde device ID die in de eerste post staat. Als je dezelde schakelaar hebt met een andere device ID dan werkt hij niet. Of misschien als universele schakelaar met alleen aan/uit. De device ID’s worden nogal eens gewijzigd. ---
**Author:** ![Derk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/derk/32/79237_2.png) [@Derk](https://community.homey.app/u/Derk)\ **Post date:** [January 7, 2024, 8:50pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/9 "2024-01-07T20:50:45Z")
> [@\[APP\] Aqara & Xiaomi Smart Home - A different kind of Smart Home solution (Zigbee App)](https://community.homey.app/t/app-aqara-xiaomi-smart-home-a-different-kind-of-smart-home-solution-zigbee-app/156/5111): > > Adds a workaround for certain Aqara devices that will only report to Aqara Zigbee controllers. To respond to the different questions / responses on this topic. Yes, this workaround resolves the blocking issue to have the Aqara T1 sensors reporting data; it actually works. BUT this work around only has been released on the v10 software version that is released to HP2023 and NOT to the v10 software release for the older Homey systems. AND Homey apps SDK only allows a numeric software depend… ---
**Author:** ![Eide](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eide/32/79000_2.png) [@Eide](https://community.homey.app/u/Eide)\ **Post date:** [January 12, 2024, 10:38am UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/10 "2024-01-12T10:38:00Z")
Hello. I bought a pair of Aqara single switch T1 (with neutral) on Black Friday and I can’t pair them to my Homey Pro 23. I get an error message that it’s taking too long time and that Homey can’t find the device. I bought two exactly the same just a month before and these connected to the Homey without any problem of any kind. I have also tried the test version of the Aqara app that is out now with no luck. Does anyone have any idea of ​​a solution to get these into the Homey Pro 23? It says both in the app itself and on the app download page that Homey should support this device. Something it did with my first two switches. ![Screenshot_20240112_112248_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a990172b3e7c097b996cf8b19c791913b0c51ef3.jpeg) ![Screenshot_20240112_112342_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/f/dfdea3a10ee9ce8eb0f00fed81e2a29fa686c2b1.jpeg) ![Screenshot_20240112_112349_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/7/b7d3f7ceb24f45b27ba701fd155e2c24ca54d177.jpeg) ---
**Author:** ![Bubbe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bubbe/32/72080_2.png) [@Bubbe](https://community.homey.app/u/Bubbe)\ **Post date:** [January 12, 2024, 11:28am UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/11 "2024-01-12T11:28:11Z")
Exact the same as I experience ☹ ---
**Author:** ![Glenn\_Seegers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_seegers/32/8353_2.png) [@Glenn\_Seegers](https://community.homey.app/u/Glenn_Seegers)\ **Post date:** [January 12, 2024, 11:08pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/12 "2024-01-12T23:08:45Z")
Same since HP23 they work great with the older homey’s and with other zigbee usb sticks via HA. ---
**Author:** ![Eide](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eide/32/79000_2.png) [@Eide](https://community.homey.app/u/Eide)\ **Post date:** [January 12, 2024, 11:32pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/13 "2024-01-12T23:32:20Z")
Yes, it is quite frustrating when it appears in the app that these are supported in Homey, and that in addition a month earlier I bought two exactly the same and they went straight into Homey without any problem. I also think it’s strange if there was something wrong with them that it applies to both of the two I bought recently, I would have understood if one of them wouldn’t allow itself to be paired to the Homey. I use Homey pro 23 and I have allready two Aqara single switch T1 ( with neutral ) installed without any problems, so there must be a bug somewhere. ---
**Author:** ![Morten\_HP23](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@Morten\_HP23](https://community.homey.app/u/Morten_HP23)\ **Post date:** [February 18, 2024, 10:29pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/14 "2024-02-18T22:29:27Z")
Changed to HP23, and had same issue after pairing approx 25 Single Switch T1 (with neutral) (need to pair approx 40 in total). Frustrating. Problem seems to relate to time-out too short as Zigbee network becomes larger. Workaround was to turn off power to some of the already paired devices on main switchboard, and then pair the additional devices. When paired, I turned power back on for all devices, and they all work fine. Hope useful. ---
**Author:** ![Christophe\_Barres](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christophe_barres/32/32343_2.png) [@Christophe\_Barres](https://community.homey.app/u/Christophe_Barres)\ **Post date:** [February 22, 2024, 1:41pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/15 "2024-02-22T13:41:22Z")
Hello to all I have the same problem as Hammervoll > [@\[APP\] Aqara & Xiaomi Smart Home - A different kind of Smart Home solution (Zigbee App)](https://community.homey.app/t/app-aqara-xiaomi-smart-home-a-different-kind-of-smart-home-solution-zigbee-app/156/5477): > > Some funky behaviour on my Single Switch Module T1 (With Neutral). Running the latest 1.8.2 of the app. Noticed this was an issue earlier, but can’t find a solution. I see that this issue has resolvable by removed the metering converter. See the link [[Problem]: Aqara SSM-U01 energy resetting · Issue #10709 · Koenkk/zigbee2mqtt · GitHub](https://github.com/Koenkk/zigbee2mqtt/issues/10709) How to achieve this solution with homey?. Thanks in advance Best regards ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 22, 2024, 1:46pm UTC](https://community.homey.app/t/aqara-single-switch-module-t1-with-neutral/100325/16 "2024-02-22T13:46:05Z")
> [@Christophe\_Barres](#): > > How to achieve this solution with homey?. Ask the app developer. Converters are a specific zigbee2mqtt thing, so that solution doesn’t apply to Homey.