# Aqara sensors stopped working?

**URL:** <https://community.homey.app/t/aqara-sensors-stopped-working/45794>\
**Category:** Devices\
**Tags:** zigbee\
**Created:** [April 5, 2021, 5:12pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794 "2021-04-05T17:12:05Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![quackyo](https://avatars.discourse-cdn.com/v4/letter/q/dc4da7/32.png) [@quackyo](https://community.homey.app/u/quackyo)\
**Post date:** [April 29, 2021, 11:34am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/10 "2021-04-29T11:34:14Z")

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I’m “the user on Homey Slack” robertklep is referring to.  
Problem still exists. Athom support claims HW error since I supposedly am the only one with these problems. I find that hard to believe.

The sensors stops sending data to Homey. Or more correctly, Homey stops receiving data. I can see that the magnet sensors sends data, as they blink when I play with their magnet.  
This happens after ±1 hour after pairing. Both when doing multiple zigbee hops (from garage), or when doing no hops (1 meter from Homey).  
I have more routers than battery devices in my network, and all other devices (Namron(Sunricher), Ikea, Sonoff) works without a hitch.

And, as robert wrote, both sensors works fine for days when I pair them to conbee/deCONZ.

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