# Aqara sensors stopped working?

**URL:** <https://community.homey.app/t/aqara-sensors-stopped-working/45794>\
**Category:** Devices\
**Tags:** zigbee\
**Created:** [April 5, 2021, 5:12pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794 "2021-04-05T17:12:05Z")\
**Posts on this page:** 12\
**Page:** 9

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**Author:** ![Nymalt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nymalt/32/29792_2.png) [@Nymalt](https://community.homey.app/u/Nymalt)\
**Post date:** [April 4, 2023, 11:04am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/162 "2023-04-04T11:04:11Z")

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Hi @HansVee , I did just as you descirbed - removing it from Homey and resetting it. Sensors stopped working after random time even so.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 4, 2023, 11:37am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/163 "2023-04-04T11:37:24Z")

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What is the voltage of batteries of those sensors ?

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**Author:** ![CekariYH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cekariyh/32/74027_2.png) [@CekariYH](https://community.homey.app/u/CekariYH)\
**Post date:** [April 4, 2023, 6:29pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/164 "2023-04-04T18:29:04Z")

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I read it’s a maximum of 15 ZigBee devices if you for example don’t connect a Aqara hub, unclear if it is 15 devices or 14 devices plus Homey Bridge though.

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [April 4, 2023, 6:53pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/165 "2023-04-04T18:53:59Z")

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maximum of 15 devices **directly connected** to Homey bridge, that doesn’t account the devices that are connected through a routing device, as those aren’t connected to Homey directly.  
Hence the advice to start with routing devices before battery (end) devices.

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**Author:** ![CekariYH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cekariyh/32/74027_2.png) [@CekariYH](https://community.homey.app/u/CekariYH)\
**Post date:** [April 4, 2023, 7:37pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/166 "2023-04-04T19:37:49Z")

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About what I said above…  
My Aqara hub broke, and that’s one reason I bought the Homey… the other reason is that the desk where the hubs are, are geting crowded, so I don’t want more hubs 🙂

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**Author:** ![Tim\_de\_Nieuwe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_de_nieuwe/32/79604_2.png) [@Tim\_de\_Nieuwe](https://community.homey.app/u/Tim_de_Nieuwe)\
**Post date:** [August 18, 2023, 6:38am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/167 "2023-08-18T06:38:08Z")

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I still have issues with my Aqara motion sensors. They stop communicating after a while. (couple of hours). Initially it worked great. Somebody already has a solution for this problem? I have the Homey pro 2023 version.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [August 18, 2023, 9:33am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/168 "2023-08-18T09:33:44Z")

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> [@Tim\_de\_Nieuwe](#):
>
> Somebody already has a solution for this problem?

No, it seems there’s an issue with the HP2023 Zigbee stack that is causing sensors to drop out of the network, at least for some people.

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**Author:** ![LumeijStraat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lumeijstraat/32/56449_2.png) [@LumeijStraat](https://community.homey.app/u/LumeijStraat)\
**Post date:** [January 11, 2024, 5:02am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/169 "2024-01-11T05:02:30Z")

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Hi.  
I am having same experience with these sensors as many others describe.

So far I have had 7 different temperature sensors (of same model) and 5 out of the 7 stopped reporting after a day or two when added to system.  
When resetted they start working again but in a day or so they stop reporting.  
Two of my sensors work with no problems so I am pretty sure it’s the sensors that’s the issue.  
And sensors have been located at different distance from the hub and distance don’t seem to matter. I also have two Homeys in different houses and have issues at both locations. So I don’t think it has anything to do with Homeys and location.

I m now returning my last sensors asking for money back. And will def. Not buy Aquara sensors again.

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**Author:** ![SThyni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sthyni/32/79870_2.png) [@SThyni](https://community.homey.app/u/SThyni)\
**Post date:** [January 11, 2024, 6:49am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/170 "2024-01-11T06:49:48Z")

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Hi,  
Has your Homey been updated to v10.3.0-rc.5? There are some, including me, that have lots of problems with zigbee sensors after the update.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [January 11, 2024, 6:54am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/171 "2024-01-11T06:54:59Z")

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> [@LumeijStraat](#):
>
> So I don’t think it has anything to do with Homeys and location.

I have 37 Xiaomi sensors in and around my house, they all work fine and have done so for many years. I don’t use Homey to manage them.

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<div class="post-metadata">

**Author:** ![LumeijStraat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lumeijstraat/32/56449_2.png) [@LumeijStraat](https://community.homey.app/u/LumeijStraat)\
**Post date:** [January 11, 2024, 1:27pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/172 "2024-01-11T13:27:09Z")

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I got update message yesterday or something. But both Homeys say 10.0.5

But I am sure its not due to update since I have had these issues for more than 6 months and some temperature meeters I have work without issues.

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<div class="post-metadata">

**Author:** ![LumeijStraat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lumeijstraat/32/56449_2.png) [@LumeijStraat](https://community.homey.app/u/LumeijStraat)\
**Post date:** [January 11, 2024, 4:02pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/173 "2024-01-11T16:02:11Z")

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Also: It seems the old Aquar sensor is out of production. And there is a new version out. The new version doesn’t work as old sensor in Homey Aquara app.  
It gets added as a not so usable generic device.

[Previous page](https://community.homey.app/t/aqara-sensors-stopped-working/45794.md?page=8)
