# Aqara sensors stopped working? **URL:** \ **Category:** Devices\ **Tags:** zigbee\ **Created:** [April 5, 2021, 5:12pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794 "2021-04-05T17:12:05Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\ **Post date:** [July 6, 2021, 5:53am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/41 "2021-07-06T05:53:39Z")
Yes you are right! We then can really focus on the app/homey combination ---
**Author:** ![Eternity](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eternity/32/102113_2.png) [@Eternity](https://community.homey.app/u/Eternity)\ **Post date:** [July 6, 2021, 12:44pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/42 "2021-07-06T12:44:48Z")
> [@wesley\_w](#): > > Homey. They stop reporting after awhile, but they are still part of the network. I can conform this bug. ---
**Author:** ![Koengb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koengb/32/34556_2.png) [@Koengb](https://community.homey.app/u/Koengb)\ **Post date:** [July 9, 2021, 6:47pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/43 "2021-07-09T18:47:08Z")
I’m glad I found this topic. My aqara motion sensors stopped working as well. Sometimes they still report motion, but usually not. Deleting them from homey and re-adding them works, but they stop working again usually within the hour. Most motion sensors still regularly report light levels, but not the motion. Would buying a MI hub / controller fix this? I’m pretty desperate, and if homey can’t fix this, I’ll have to find alternatives. Buying 7 new sensors is too much, so that’s why I’m considering a MI controller ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 9, 2021, 9:45pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/44 "2021-07-09T21:45:42Z")
Did you inform [support.athom.com](http://support.athom.com)? Are the batteries holding 3Volts? Did you try this? [Zigbee network not acception any more devices? - #13 by tb1962](https://community.homey.app/t/zigbee-network-not-acception-any-more-devices/49042/13) Did you read the tips an trick in this topic? > [@Zigbee network not acception any more devices?](https://community.homey.app/t/zigbee-network-not-acception-any-more-devices/49042): > > Using Homey Pro v7.0.0 i was not able to add more zigbee units. Ofter advice I reset the Zigbee network, and then i was able to add devices again. But after 16 devices I cannot add any more. Still have 3 Aquara Temp measurement devices but they is not ‘detected’. Have tried location near homey, but all the first devices where added from a more distance without any trouble. So how can I get more devices in ? The Channel is 13. I do have a Unify network with 2 AP ( using channel 1 and Channel 6… ---
**Author:** ![Nymalt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nymalt/32/29792_2.png) [@Nymalt](https://community.homey.app/u/Nymalt)\ **Post date:** [July 10, 2021, 9:32pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/45 "2021-07-10T21:32:45Z")
The sensors are just a few months old and batteries are showing to be over 90%. When I deleted them from Homey and readded they work fine, so can’t see the batteries beeing the problem ? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 10, 2021, 9:58pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/46 "2021-07-10T21:58:14Z")
Well, lots of problems disappeared by placing a decent battery. _You’ll have to test them with a multimeter_. Apps are reporting the battery level, and that’s not always very realistic. I don’t get it why you just don’t try… ---
**Author:** ![Nymalt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nymalt/32/29792_2.png) [@Nymalt](https://community.homey.app/u/Nymalt)\ **Post date:** [July 11, 2021, 8:24am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/47 "2021-07-11T08:24:39Z")
I can try, it’s just replacing costly battery on multiple sensors was not what I hoped, but if it works it’s worth it 🙂 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 11, 2021, 9:52am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/48 "2021-07-11T09:52:20Z")
Start with 1 device 😉 ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [July 11, 2021, 11:04am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/49 "2021-07-11T11:04:49Z")
> [@Peter\_Kawa](#): > > _You’ll have to test them with a multimeter_ . Measuring a battery outside a device does not make sense. It is possible that the multimeter shows 3 V, but when the battery is under load the electrical voltage drops significantly. The voltage of the battery must be measured under load, theoretically when the sensor sends data to Homey. There are special multimeters that simulate this situation. However, the adjustable loads are usually not suitable for such sensors. But with electrical resistors you can build a test setup yourself. However, in order to get the correct measurement result, you need to know the electrical current (mA) that is generated while the sensor is awake and sent data. With this information you are able to make the right choice of electrical resistors, which are has to be connected in parallel to the measuring tips I read somewhere that Z-Wave sensors powered by ER14250 (3,6 V) batteries have an electrical current of about 30-35 mA when they are awake and sent data. but I do not know if this is correct. **Attention!!!** The battery may only be measured for a short time under these conditions. ~~When measuring the battery with an electrical resistor connected in parallel, the battery will be short-circuited.~~ ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 11, 2021, 12:39pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/50 "2021-07-11T12:39:06Z")
Thanks, very useful info, Dirk. ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [July 11, 2021, 12:50pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/51 "2021-07-11T12:50:59Z")
> [@DirkG](#): > > When measuring the battery with an electrical resistor connected in parallel, the battery will be short-circuited. Short cicuit is only when the resistance is zero ohms. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [July 12, 2021, 9:40am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/52 "2021-07-12T09:40:59Z")
You’re absolut right. Corrected it in the post. ---
**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\ **Post date:** [July 12, 2021, 9:45pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/53 "2021-07-12T21:45:15Z")
Can we please stop the whole battery and wifi interference discussion… that is not the case. I contacted Athom and after sending my information etc they told me it is an app/hardware related issue and they could not be off any assistance. Quote: Thank you for your detailed response! Strange that the other devices still work. I looked in your log and I see that there is no longer a connection between the device, but no cause. Since it only occurs with Aqara products, it may also be due to the app. Unfortunately this app is not developed by us so I can’t see the applog. Would you like to contact this community developer and inform him about these issues? End Quote. So I think we are in an situation here that a solution is difficult to find I also have Tuya devices, Innr plugs, OSRAM plugs and they all share the same ZigBee mesh and they are all without any problems ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 13, 2021, 4:48am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/54 "2021-07-13T04:48:22Z")
> [@wesley\_w](#): > > So I think we are in an situation here that a solution is difficult to find Are you running the latest test version of the Aqara app already? Also, you’re aware that the combination of OSRAM and Aqara is known to not work well? See [Xiaomi & Aqara Devices - Pairing & Keeping them connected - Devices - Hubitat](https://community.hubitat.com/t/xiaomi-aqara-devices-pairing-keeping-them-connected/623) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 13, 2021, 2:26pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/55 "2021-07-13T14:26:35Z")
@wesley_w So you stop reading at the word battery?😶 > [@Peter\_Kawa](#): > > not Homey’s battery indicator. > Otherwise, this could be related: > > > [@](#): > > > > Some Aqara sensors don’t seem to work (very long) with Homey, but do work with deCONZ So, if it’s the app, why do other, same model Aqara sensors work without a hitch? A possibility is a version issue. The same type of sensor running with different firmware can cause it not working properly. Maybe an zigbee interview with a “good” and a “bad” sensor can reveal differences? Just a shot in the dark it is. ---
**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\ **Post date:** [July 13, 2021, 3:19pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/56 "2021-07-13T15:19:11Z")
> [@Peter\_Kawa](#): > > So, if it’s the app, why do other, same model Aqara sensors work without a hitch? To perhaps reduce the mythical proportions of my app’s magic… 😉 For the sensors, the only active (two-way) communication with the sensors happens during inclusion when the communication routes (links between client and server clusters) and reporting configuration (timing and threshold) are being set. After that, the device driver is only listening (!) to the sensor attribute reports as received by Homey and parsing (converting the reported data to the capability units) the reported data to the defined capability. If that is done correctly in the first minute or day, it will be done correctly after 100 days. A Zigbee sensor from which the data is no longer being updated, especially when having similar devices that still report correctly, is pointing towards an issue within the Zigbee mesh / core. I don’t like ping-ponging user issues; so I will reach out to Athom support and development to resolve. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 13, 2021, 3:22pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/57 "2021-07-13T15:22:25Z")
I meant it can’t be the app, Ted ---
**Author:** ![Koengb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koengb/32/34556_2.png) [@Koengb](https://community.homey.app/u/Koengb)\ **Post date:** [July 13, 2021, 5:14pm UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/58 "2021-07-13T17:14:00Z")
Thanks Ted for stepping in and explaining. I hope somehow this can or will be resolved. For me, the weird thing is that 2 out of the 6 pir sensors hardly work. They still report “movement”, but only in iike 10% of the time. Although movement is hardly being reported, the light reports from the pir sensors still get regularly updated. My other ensors work like 80% of the time (for movement), but are (much) less reliable than they used to be. All this was first noticed around the 6.0 firmware update, but I’m not 100% sure if it was right after, or a few days (maybe even weeks) after the 6.0 update. Since I saw the battery discussion, I ordered a set of batteries just to rule out the fact that it’s a battery issue. Haven’t received them yet so will give an update when I tried that. ---
**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\ **Post date:** [July 16, 2021, 7:57am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/59 "2021-07-16T07:57:27Z")
When I will move to a deconz setup mostly all my devices can migrate. I also have some Tuya Zigbee devices that are not supported. So these devices are not part of the new mesh and will have range issues… ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 16, 2021, 8:05am UTC](https://community.homey.app/t/aqara-sensors-stopped-working/45794/60 "2021-07-16T08:05:30Z")
> [@wesley\_w](#): > > I also have some Tuya Zigbee devices that are not supported Like what? LIDL started selling Tuya-based Zigbee devices a few months ago, and they got added to deCONZ very quickly. [Previous page](https://community.homey.app/t/aqara-sensors-stopped-working/45794.md?page=2) [Next page](https://community.homey.app/t/aqara-sensors-stopped-working/45794.md?page=4)