# Aqara h1 with neutral switch doesn’t show dimmer function

**URL:** <https://community.homey.app/t/aqara-h1-with-neutral-switch-doesn-t-show-dimmer-function/150372>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [January 31, 2026, 6:24pm UTC](https://community.homey.app/t/aqara-h1-with-neutral-switch-doesn-t-show-dimmer-function/150372 "2026-01-31T18:24:21Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [February 1, 2026, 1:44am UTC](https://community.homey.app/t/aqara-h1-with-neutral-switch-doesn-t-show-dimmer-function/150372/2 "2026-02-01T01:44:33Z")

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Is it added as an “Unknown ZigBee device”? That means the device isn’t supported by the Aqara app.

And also, it’s better to ask app-specific questions in the app topic:

> [@\[APP\] Aqara & Xiaomi Smart Home - Simplify your life with a smarter home](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156):
>
> Aqara & Xiaomi Smart home (Zigbee) This app adds support for the Smart Home devices made by [Aqara](https://www.aqara.com/) & ! [Xiaomi Smart Home Devices](https://xiaomi-mi.com/) working on the Zigbee protocol. Links: [Aqara & Xiaomi-mi Zigbee app Athom apps](https://homey.app/a/com.xiaomi-mi/)Supported devices Please see the [Aqara & Xiaomi-mi Zigbee app Athom apps](https://homey.app/a/com.xiaomi-mi/) in the app store for the actual list of supported devices, including the available flow cards (click on the device picture) Device icon Brand Name (en) Device modelID Product Code (EAN) Zigbee productI…

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_[View the full topic](https://community.homey.app/t/aqara-h1-with-neutral-switch-doesn-t-show-dimmer-function/150372)._