# Aqara Door/Window sensors stop responding after 1-2 hours with HP2023 **URL:** \ **Category:** Devices\ **Tags:** zigbee, homey-pro\ **Created:** [July 31, 2023, 7:09pm UTC](https://community.homey.app/t/aqara-door-window-sensors-stop-responding-after-1-2-hours-with-hp2023/85632 "2023-07-31T19:09:42Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 1, 2023, 4:10am UTC](https://community.homey.app/t/aqara-door-window-sensors-stop-responding-after-1-2-hours-with-hp2023/85632/3 "2023-08-01T04:10:16Z")
Even though Athom seems to have deleted the “Early Access Status” page after the HP23 officially went on sale yesterday, I’m quite sure it’s still a known bug. After release of the stable firmware v10.0.0, at the same time a new beta firmware v10.0.1-rc.1 was released. So I guess there is still a lot of work to do for Athom. Please have a look at this thread, because you’re not the only one with this issue: > [@Aqara Doorsensors stopped working](https://community.homey.app/t/aqara-doorsensors-stopped-working/83186/12): > > Did you manage to solve this? I bought two new Aqara door sensors today, I installed them and I am facing exactly the same issue with both of them: I can pair them easily with my HP23, they work for about an hour and then they stop working. With any other device (including Aqara motion sensors) I haven’t had a single issue. The only thing you can do in my opinion is to contact the support again and again. I apologize for the disappointing answer. --- _[View the full topic](https://community.homey.app/t/aqara-door-window-sensors-stop-responding-after-1-2-hours-with-hp2023/85632)._