# Aqara Door and Windows sensor T1 issue **URL:** \ **Category:** Devices\ **Created:** [March 5, 2024, 7:41pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620 "2024-03-05T19:41:10Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![philipostli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philipostli/32/101837_2.png) [@philipostli](https://community.homey.app/u/philipostli)\ **Post date:** [October 28, 2024, 9:17pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/42 "2024-10-28T21:17:34Z")
1. I commented on your post in the [app-thread](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/6245). Hope they can fix it soon. I guess they read this forum and can prioritize stabilizing existing devices before adding new features and devices. 🙏 ---
**Author:** ![n0rdic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/n0rdic/32/83372_2.png) [@n0rdic](https://community.homey.app/u/n0rdic)\ **Post date:** [November 8, 2024, 9:07pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/43 "2024-11-08T21:07:38Z")
I bought another aqara sensor today, i already have one for over a year, and i now have this issue with no contact with the sensor after successfully pairing directly to homey. The sensor i have that works fine has product-ID lumi.sensor\_magnet.aq2 and the new one has product-ID lumi.magnet.agl02. Dnt seem like anybody has found a way to fix this yet? Try to return the sensor and buy another brand? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [November 9, 2024, 2:11am UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/44 "2024-11-09T02:11:01Z")
Pleas use the app thread [[APP] Aqara & Xiaomi Smart Home - Simplify your life with a smarter home - #6245 by philipostli](https://community.homey.app/t/app-aqara-xiaomi-smart-home-simplify-your-life-with-a-smarter-home/156/6245) for your questions. ---
**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\ **Post date:** [November 9, 2024, 9:26am UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/45 "2024-11-09T09:26:46Z")
Hi N0rdic You seem to be having exactly the same issues as me. Yours is a motion sensor T1? So I am curious. What model Homey do you have? ---
**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\ **Post date:** [December 5, 2024, 9:44am UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/46 "2024-12-05T09:44:45Z")
I have now upgraded to Homey Pro 2023. The ‘Aqara Door and Windows sensor T1’ is no longer a problem ---
**Author:** ![Ernie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ernie/32/123289_2.png) [@Ernie](https://community.homey.app/u/Ernie)\ **Post date:** [January 25, 2025, 11:31am UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/47 "2025-01-25T11:31:19Z")
Hi guys, I am new to Homey Pro (2023) and started to integrate my devices in Homey. I added a lot of Aqara door sensors (T1) with Product-ID: **lumi.sensor\_magnet.aq2**. All of them working properly. Now I bought other 3 pcs. to complete my installation Product-ID: **lumi.magnet.agl02**. What should I say, as mentioned many times here, this parts not working. Aqara app: all working as expected (status, battery, contact) Homey Pro (2023): All connected, but none report status (contact, battery…) nothing. Any new insights? I have the latest Aqara App installed on Homey Pro (2023). ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [January 25, 2025, 11:47am UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/48 "2025-01-25T11:47:38Z")
Not sure whether relevant: The aq2 is the non-T1 version, the alg02 the T1 version. Did you add them using the corresponding driver/device tile in the Homey Aqara app? There is a driver for the T1 and non-T1. ---
**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\ **Post date:** [January 25, 2025, 11:55am UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/49 "2025-01-25T11:55:01Z")
to my knowledge it does not matter which ‘tile’ you use when you add a zigbee device. Homey will use the correct device driver. My problems with the aqara door T1 devices were on my old Homey pro. After migrating to Pro 2023, all my aqara door sensor work nicely. @Ernie Have you tried ‘interviewing’ your problem device? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 25, 2025, 11:57am UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/50 "2025-01-25T11:57:50Z")
> [@ArnarS](#): > > does not matter which ‘tile’ you use when you add a zigbee device In that case I don’t understand why these different ‘tiles’ are provided for, to my knowledge they only exist for you to pick the right one (so the app installs the correct driver)? ---
**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\ **Post date:** [January 25, 2025, 12:02pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/51 "2025-01-25T12:02:19Z")
Again, with a disclaimer, my understanding 🙂 … The reason to pick a tile is so the homey app can provide you with the instructions on how to pair it. When I add a zigbee device, I usually choose the ‘Zigbee’ icon from the ‘Technologies’ section of the ‘New Device dialog’. Homey figures the rest. ---
**Author:** ![Ernie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ernie/32/123289_2.png) [@Ernie](https://community.homey.app/u/Ernie)\ **Post date:** [January 25, 2025, 12:11pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/52 "2025-01-25T12:11:00Z")
@SunBeech: tried both, same result 🙄 ---
**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\ **Post date:** [January 25, 2025, 12:13pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/53 "2025-01-25T12:13:15Z")
Did you try interviewing the device? ---
**Author:** ![Ernie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ernie/32/123289_2.png) [@Ernie](https://community.homey.app/u/Ernie)\ **Post date:** [January 25, 2025, 12:14pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/54 "2025-01-25T12:14:06Z")
@ArnarS: could you please explain, what you exactly mean with “interviewing” the device. THX ---
**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\ **Post date:** [January 25, 2025, 12:40pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/55 "2025-01-25T12:40:19Z")
> [@Zigbee Interview action](https://community.homey.app/t/zigbee-interview-action/34674): > > Hi there, I upgraded to V5.0 this weekend and since than on Developer under Zigbee devices this is shown. What does “Interview” mean and is there something wrong or is that normal. The devices are functioning just fine. Thanks Cheers, Wim The post is a bit old, but explains ‘interviewing’ Homey developer URL (zigbee) is: [Homey Developer Tools](https://tools.developer.homey.app/tools/zigbee) There you get a list of all your zigbee devices. Locate your device and hit the 3dot menu and you can interview it. Press it once and wait. It will take some time, but you should get a result looking like this: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/5/552d83ff6fbf8047b29a6afe903a618827c6a773.png) but it can be tricky with enddevices. they dont necessarily respond (worth the try) ---
**Author:** ![Ernie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ernie/32/123289_2.png) [@Ernie](https://community.homey.app/u/Ernie)\ **Post date:** [January 25, 2025, 12:46pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/56 "2025-01-25T12:46:23Z")
Thank you 🙏, will investigate. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 25, 2025, 1:26pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/57 "2025-01-25T13:26:08Z")
Everyday we learn something new, thanks! ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 25, 2025, 1:50pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/58 "2025-01-25T13:50:27Z")
> [@ArnarS](#): > > Again, with a disclaimer, my understanding … Your understanding is correct, Homey will pick the right driver after pairing, based on internal device identifiers. That’s why you can also use the generic Zigbee “device” for pairing _any_ Zigbee device, as long as the proper app is installed. The reason you can pick a specific tile is because the developer can then add specific instructions for that particular device, which are shown during the pairing process. ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [January 25, 2025, 2:29pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/59 "2025-01-25T14:29:34Z")
Interesting. I was not aware of that. Good to know 😀. The tricky part using that approach, is your comment “…as long as the proper app is installed.”. If I understand you correctly, the device will not pair (or at best as a generic Zigbee device) if you haven’t pre-installed the dedicated app. The benefit of selecting/searching for the specific device when pairing, is that Homey will install the dedicated app (that includes the selected device), if you haven’t installed it earlier (e.g. when it is your first device of a brand). ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 25, 2025, 2:49pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/60 "2025-01-25T14:49:09Z")
> [@SunBeech](#): > > If I understand you correctly, the device will not pair (or at best as a generic Zigbee device) if you haven’t pre-installed the dedicated app. Yes, it will pair as a generic device in that case. ---
**Author:** ![Ernie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ernie/32/123289_2.png) [@Ernie](https://community.homey.app/u/Ernie)\ **Post date:** [January 25, 2025, 5:48pm UTC](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620/61 "2025-01-25T17:48:03Z")
Tried to switch to “interviewing” mode, but it seems, that the T1 does not respond. Allways get a timeout message. Have pressed the reset butten to wake up the T1, but no response. This is valid for both types of T1 sensors. So guess there are still changes in the Aqara app necessary to get this devices running properly. 😳 [Previous page](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620.md?page=2) [Next page](https://community.homey.app/t/aqara-door-and-windows-sensor-t1-issue/105620.md?page=4)