# Aqara deur/raam sensor niet herkend

**URL:** <https://community.homey.app/t/aqara-deur-raam-sensor-niet-herkend/54196>\
**Category:** Vragen & hulp\
**Tags:** zigbee\
**Created:** [November 3, 2021, 8:08am UTC](https://community.homey.app/t/aqara-deur-raam-sensor-niet-herkend/54196 "2021-11-03T08:08:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MG1967](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mg1967/32/36361_2.png) [@MG1967](https://community.homey.app/u/MG1967)\
**Post date:** [November 3, 2021, 8:08am UTC](https://community.homey.app/t/aqara-deur-raam-sensor-niet-herkend/54196/1 "2021-11-03T08:08:20Z")

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Ik ben een nieuwe gebruiker en heb Tado werkend. Ik heb bij AliExpress Aqara deur/raam sensor gekocht. Bij apparaten wil ik deze toevoegen. Het wordt niet herkend en wordt gezien als een ‘onbekend Zigbee apparaat’

Producent ID: Lumi  
Product ID: Lumi.magnet.acn001

Op de achterkant staat:  
E1  
MCCGQ14LM

Waarom wordt deze niet herkend?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 3, 2021, 5:07pm UTC](https://community.homey.app/t/aqara-deur-raam-sensor-niet-herkend/54196/2 "2021-11-03T17:07:06Z")

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Je bedoelt Aqara neem ik aan.  
Hier kun je ontdekken of jouw model word ondersteund, en zo niet kun je ondersteuning aanvragen

> [@\[APP\] Aqara & Xiaomi Smart Home - Simplify your life with a smarter home](https://community.homey.app/t/aqara-xiaomi-smart-home-zigbee-app-v1-3-5/156):
>
> Aqara & Xiaomi Smart home (Zigbee) This app adds support for the Smart Home devices made by [Aqara](https://www.aqara.com/) & ! [Xiaomi Smart Home Devices](https://xiaomi-mi.com/) working on the Zigbee protocol. Links: [Aqara & Xiaomi-mi Zigbee app Athom apps](https://homey.app/a/com.xiaomi-mi/)Supported devices Please see the [Aqara & Xiaomi-mi Zigbee app Athom apps](https://homey.app/a/com.xiaomi-mi/) in the app store for the actual list of supported devices, including the available flow cards (click on the device picture) Device icon Brand Name (en) Device modelID Product Code (EAN) Zigbee productI…

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**Author:** ![MG1967](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mg1967/32/36361_2.png) [@MG1967](https://community.homey.app/u/MG1967)\
**Post date:** [November 3, 2021, 5:32pm UTC](https://community.homey.app/t/aqara-deur-raam-sensor-niet-herkend/54196/3 "2021-11-03T17:32:57Z")

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Dank je. Ja Aqara.