# Aqara app will not work

**URL:** <https://community.homey.app/t/aqara-app-will-not-work/140993>\
**Category:** Questions & Help\
**Created:** [August 3, 2025, 2:15pm UTC](https://community.homey.app/t/aqara-app-will-not-work/140993 "2025-08-03T14:15:43Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 3, 2025, 2:49pm UTC](https://community.homey.app/t/aqara-app-will-not-work/140993/3 "2025-08-03T14:49:33Z")

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When it’s solved by disabling IPv6, you’ll have to update Homey firmware if it’s v12.4.4 or lower

 ![Screenshot_20250803_164646_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f1d625e677d368a4827ee7295a1806dc6eaf140b.jpeg)

When it’s up-to-date: please report to homey.app/support the IPv6 & app issue is not solved completely.

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_[View the full topic](https://community.homey.app/t/aqara-app-will-not-work/140993)._