# Apps not working (paused)

**URL:** <https://community.homey.app/t/apps-not-working-paused/69890>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [October 4, 2022, 9:35pm UTC](https://community.homey.app/t/apps-not-working-paused/69890 "2022-10-04T21:35:15Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [May 28, 2023, 2:03pm UTC](https://community.homey.app/t/apps-not-working-paused/69890/12 "2023-05-28T14:03:12Z")

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Hi Michael,  
YW!

> [@Peter\_Kawa](#):
>
> Eufy Security was using 60Mb

Athom states an app should not use more than 30MB.  
Did you send a message to Martijn about this?  
He’s always very helpful:

> [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921):
>
> uk - Eufy Security Smart Home Simplified Add support for Eufy Cam/Doorbell in Homey. Useful links [To-Do List memo](https://community.homey.app/t/app-eufy-security/44921/3)[Frequently Asked Questions white_question_mark](https://community.homey.app/t/app-eufy-security/44921/4)[Unsupported Devices exclamation](https://community.homey.app/t/app-eufy-security/44921/5)[Get Support construction](https://community.homey.app/t/app-eufy-security/44921/2)[Dutch subtopic netherlands](https://community.homey.app/t/app-pro-eufy-security-nl/60540/) NOTE This is not the topic for Eufy Home devices. The topic for Eufy Home you can find here: [Eufy Home](https://community.homey.app/t/app-eufy-home/46610) Account Information Because of the way the Eufy Security private API works, an email/password combo cannot work with both the…

The Athom Hue app did also behave quite odd for several users, memory going over 60MB every x hours, so they restarted the app every x hours as workaround.

> [@Peter\_Kawa](#):
>
> surprising to see how much memory uninstalled/disabledApps and apps that are disabled and uninstallable use

When you look at Insights, that seems to be true, but on the other hand the Memory Statistics (…more\>settongs\>general) do not show memory for disabled apps.

 ![Screenshot_20230528-132412_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/9/f9ad7c452ad6be31ad5a3f76f42a972d63b9e690.jpeg)

I was trying to build an app once, removed all of it, but Insights still shows 6MB after 2 years 🥴  
Or the Http Request app, it has two entries!🤔

In my opinion the Memory Statistics shows the _real_ current RAM use.  
Insights is just not removing the leftovers / updating inactive apps.

 ![Screenshot_20230528-130856_Firefox](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/d/0de36a060bf5bb66868b8fcce36ae63a6896f04d.jpeg)

My apps & memory overview (40 active apps):

 ![Screenshot_20230528-123820_Home Assistant](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9ad3d7d8ee05ff11a09b0ea82791bc7f98fea063.jpeg)  
Disabled apps (only temporary enabled when needed)  
Beacon  
Ecovacs Deebot  
Broadlinkred  
Advanced Scheduler  
sysInternals  
\< Timeline Manager² \>  
Join  
Homey Community Store  
Piggy Bank  
Action Scheduler  
IcalCalendar  
Zone Memory

Around 50 apps in total.

> [@Peter\_Kawa](#):
>
> how often do you recommend hard rebooting Homey?

I never (hard-)reboot it by a schedule; it reboots after firmware updates, and I reboot it sometimes after fiddling too much with app and device tests.  
It’s a linux machine, just like HA, it doesn’t need rebooting to “reset” things imho.

> [@Peter\_Kawa](#):
>
> but not familiar with “full software download” function, is it non destructive? Ie wont have rebuild everything again?

Yes, sorry I did not mention it is non-destructive and won’t alter your stuff.  
I think it sort of re-installs ‘Homey OS’ from scratch.  
_Of course things always cán go wrong (f.i. a power outage during the procedure), so I’d recommend to have a recent backup available._

> [@Peter\_Kawa](#):
>
> Have you tried a factory reset and read back a backup? \*Not tried that yet, would have to research how.

Follow instructions, the setup menu will ask if you want to restore a backup:

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

> [@Peter\_Kawa](#):
>
> can’t work with my 100+ hue devices

True, but it could by using two Hue bridges.  
But that is cheating imho 😅😅

> [@Peter\_Kawa](#):
>
> Node Red

It still puzzles me, I’d like to start without a manual, but to me it’s very un-intuitive.  
What I like about Homey is the relative ease of automating.

> [@Peter\_Kawa](#):
>
> lack of a lot of zigbee devices support, which means adding something like z2m

True, although I had no real issues with Homey’s zigbee (Ikea lights + Aqara don’t mix), I’ve moved zigbee to HA with Z2M, also just to play and check stuff out. Works great.

Like most companies, the marketing is not exactly according to the reality  
Homey just can’t interface with f.i. tado, Somfy io, and others, without having to use their own bridges/hubs.

> [@Peter\_Kawa](#):
>
> Did you create a ticket at Athom support? _Not for this one, my last experience with the_

Yeah, I got the idea they can’t solve it, just like the Google sync button switching itself off every x days.

But I still recommend to report the ENOMEM issue to Athom, for the record, and who knows this is a solvable issue.

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_[View the full topic](https://community.homey.app/t/apps-not-working-paused/69890)._
