# Apps not working (paused) **URL:** \ **Category:** Questions & Help\ **Tags:** homey-bridge\ **Created:** [October 4, 2022, 9:35pm UTC](https://community.homey.app/t/apps-not-working-paused/69890 "2022-10-04T21:35:15Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Rudolf79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolf79/32/60167_2.png) [@Rudolf79](https://community.homey.app/u/Rudolf79)\ **Post date:** [October 4, 2022, 9:35pm UTC](https://community.homey.app/t/apps-not-working-paused/69890/1 "2022-10-04T21:35:15Z")
Yesterday all my apps on homey bridge stopped working (paused). 24 hours later, still not working Tried to reset homey and remove/install app, but it will not work I can’t find any post of this problem lately Anyone has an idea? _update_ I have got it working at the moment, my solution for now 1. reset homey bridge 2. in the app, go to “more” - “apps” and then the app of choice 3. select “watch in homey store” 4. i have got th option to install… this is strange because it is installed. After install the app seemed to be working fine for now ---
**Author:** ![Likhan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/likhan/32/1992_2.png) [@Likhan](https://community.homey.app/u/Likhan)\ **Post date:** [October 12, 2022, 4:40am UTC](https://community.homey.app/t/apps-not-working-paused/69890/2 "2022-10-12T04:40:34Z")
I seem to have the same issue since this morning. All apps are not running. Tried restarting them but get “spawn ENOMEM” error. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 12, 2022, 4:59am UTC](https://community.homey.app/t/apps-not-working-paused/69890/3 "2022-10-12T04:59:56Z")
That means that Athom’s servers are out of memory… ---
**Author:** ![Likhan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/likhan/32/1992_2.png) [@Likhan](https://community.homey.app/u/Likhan)\ **Post date:** [October 12, 2022, 7:50am UTC](https://community.homey.app/t/apps-not-working-paused/69890/4 "2022-10-12T07:50:55Z")
Thanks @robertklep after a few restarts now all apps are working again. ---
**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\ **Post date:** [May 27, 2023, 7:23am UTC](https://community.homey.app/t/apps-not-working-paused/69890/5 "2023-05-27T07:23:26Z")
Just had the same thing. Every device attached to Homey was offline. LG Tv Bosch dishwasher Logitech Harmony Eufy robovacs Eufy security cameras Victron BMS etc etc every single device After a reboot everything was still offline. Attempted to restart some Apps get a red banner with ! spawn ENOMEM Because of ongoing memory issues in Homey I have been reducing its workload, removed 433mhz, zigbee, zwave devices, 90% of flows, most apps But still plagued with memory issues. It now appears any devices are too much for Homey to function 🙂 The only way to reduce the loading further on Homey now is to turn it off. This was a very expensive mistake, the promise was high but execution disappointing. ---
**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\ **Post date:** [May 27, 2023, 8:14am UTC](https://community.homey.app/t/apps-not-working-paused/69890/6 "2023-05-27T08:14:04Z")
Checked None of my installed apps are using any memory. ![IMG_2254](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/7/677782c2e42ce66fb43577dbb01cbf8e99f6e4f9.jpeg) So with Homey doing absolutely nothing it has 14% of memory available. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [May 27, 2023, 8:24am UTC](https://community.homey.app/t/apps-not-working-paused/69890/7 "2023-05-27T08:24:16Z")
> [@Busta999](#): > > So with Homey doing absolutely nothing it has 14% of memory available. The old Homey memory stats aren’t correct, they don’t take into account the amount of memory used for caches/buffers that can be made available for apps when required. My old Homey is doing nothing and only has 3% free: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/d/1d94163de483f0d30b8c1338211380219632a206.png) ---
**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\ **Post date:** [May 27, 2023, 8:34am UTC](https://community.homey.app/t/apps-not-working-paused/69890/8 "2023-05-27T08:34:34Z")
By disabling ALL apps and removing ALL zigbee, zwave and 433mhz devices managed to get free memory up from 14% to 15%. Which according the the spawn ENOMEM error message there is not enough memory to run any apps or devices 🙂 Just performed a hard reboot with a 60 second power out. See if that helps… It looks like Homey just decided day before yesterday that it needed all the memory to itself and stopped doing anything. ![IMG_2256](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/1/615f360e6676aee19fbf764b5b700c69f7f18cd7.jpeg) ---
**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\ **Post date:** [May 27, 2023, 8:57am UTC](https://community.homey.app/t/apps-not-working-paused/69890/9 "2023-05-27T08:57:01Z")
It looks like the hard reboot has fixed it. I’ll put Homey on a smart plug controlled by a reliable home automation system and perform a hard reboot every night. Hopefully that will keep Homey more reliable. I have reduced Homey loading by 90% and that still appears to cause it to fail. I’ll remove everything I can from Homey so it can concentrate on just the myenergi, Victron, Harmony, EUFY, Netatmo and MQTT Client so that it providing at least some value. Realistically I can move Victron, Netatmo, Harmony off onto Node Red, maybe a few more, but feel the Homey should be able to contribute being the most expensive, and least useful, component in my home automation system. Hopefully it can cope with that but not hopeful. ☹ Homey has been just a disappointment, so much potential. All zigbee devices now on zigbee2MQTT, zwave on Hubitat, command and control in Node Red. Homey now just relays data/commands TO/ from MQTT ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [May 28, 2023, 2:13am UTC](https://community.homey.app/t/apps-not-working-paused/69890/10 "2023-05-28T02:13:47Z")
What Homey model? If Pro 201x: did you replace the power supply + cord already? How do the app memory graphs look? Any app using or used over 60MB? The only app we both use is MQTT Client and that’s issue free. Homey 2019 here is running 40+ apps without issues. Last up time was 32 days. Hard restarting Homey every night, to me, looks like a way to kill Homey fast. Have you started in Recovery and performed a “full software download”? Have you tried a factory reset and read back a backup? Did you create a ticket at Athom support? ---
**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\ **Post date:** [May 28, 2023, 10:09am UTC](https://community.homey.app/t/apps-not-working-paused/69890/11 "2023-05-28T10:09:30Z")
See responses in line below. Really appreciate you helping with this. > [@Peter\_Kawa](#): > > What Homey model? _Pro 2019_ > If Pro 201x: did you replace the power supply + cord already? _ **Yup yup been through this with Homey support** _ > How do the app memory graphs look? \*At the point Homey trashed itself Eufy Security was using 60Mb, surprising to see how much memory uninstalled/disabledApps and apps that are disabled and uninstallable use. If Homey could use the memory currently taken by these it would help. If only Homey had a graceful way to deal with exceptions \* > Any app using or used over 60MB? _At the point Homey died Eufy Security was using 60Mb memory._ > > The only app we both use is MQTT Client and that’s issue free. _Excellent as it is a critical for my use case for Homey_ > > Homey 2019 here is running 40+ apps without issues. _Good to know what are they so I can try to only use Homey Apps that won’t break Homey 🙂_ > > Last up time was 32 days. Hard restarting Homey every night, to me, looks like a way to kill Homey fast. _Good to know - how often do you recommend hard rebooting Homey?_ > > Have you started in Recovery and performed a “full software download”? _I have used Recovery before when Homey ‘lost’ Wi-Fi but not familiar with “full software download” function, is it non destructive? Ie wont have rebuild everything again?_ > > Have you tried a factory reset and read back a backup? \*Not tried that yet, would have to research how. > > There is a balance here, knowing that Homey can’t work with my 100+ hue devices, means I need another something else to pull all home elements together for command and control then add in known zwave issues, lack of a lot of zigbee devices support, which means adding something like z2m, then add in just stupid interface stuff where some functionality can only be accessed in iOS app, some only on web interface, Homey developer web interface works on iPad, but for Homey web app you switch from iOS app to a computer. > > I really like Homey, I love the potential, it holds so much promise, but when the rubber hits the road just requires too many compromises. > > Homey is not alone here, most other hubs have similar issues, the way forward, it seems to me is a hub of hubs solution, where each hub hue/Homey/Hubitat/z2m etc exist in an Mqtt world with Node Red pulling it altogether, when tried making Homey the Center it failed miserably, despite being three times more expensive that other hubs it suffered major resource issues. > > Now this is not saying that many people will get extreme value from Homey, they will, but there is an upper ceiling that is too easily reached in Homey. > > I have been downscaling loading on Homey so it can focus on connectivity to devices not so well supported elsewhere, Eufy, Tado, Victron, myenergi. I still have devices I can pick up in NR, that will reduce loading further on Homey, Harmony, Netatmo, Bosch, webOS, I’ll keep reducing the loading on Homey until it can reliably relay devices that Homey uniquely connects. > > My fault that I am disappointed with Homey, it looked so good. > > On the upside it drove me to zigbee2MQTT, Mqtt and Node Red 🙂 all of which have challenged me :-)\* > > Did you create a ticket at Athom support? _Not for this one, my last experience with the Athom Hue app running rogue and repeatedly crashing Homey, and the advice from support was not enough people have this issue, “we aren’t going to do anything about it”. So my expectations are low there. Got better support on the forums 😉_ ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [May 28, 2023, 2:03pm UTC](https://community.homey.app/t/apps-not-working-paused/69890/12 "2023-05-28T14:03:12Z")
Hi Michael, YW! > [@Peter\_Kawa](#): > > Eufy Security was using 60Mb Athom states an app should not use more than 30MB. Did you send a message to Martijn about this? He’s always very helpful: > [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921): > > uk - Eufy Security Smart Home Simplified Add support for Eufy Cam/Doorbell in Homey. Useful links [To-Do List memo](https://community.homey.app/t/app-eufy-security/44921/3)[Frequently Asked Questions white_question_mark](https://community.homey.app/t/app-eufy-security/44921/4)[Unsupported Devices exclamation](https://community.homey.app/t/app-eufy-security/44921/5)[Get Support construction](https://community.homey.app/t/app-eufy-security/44921/2)[Dutch subtopic netherlands](https://community.homey.app/t/app-pro-eufy-security-nl/60540/) NOTE This is not the topic for Eufy Home devices. The topic for Eufy Home you can find here: [Eufy Home](https://community.homey.app/t/app-eufy-home/46610) Account Information Because of the way the Eufy Security private API works, an email/password combo cannot work with both the… The Athom Hue app did also behave quite odd for several users, memory going over 60MB every x hours, so they restarted the app every x hours as workaround. > [@Peter\_Kawa](#): > > surprising to see how much memory uninstalled/disabledApps and apps that are disabled and uninstallable use When you look at Insights, that seems to be true, but on the other hand the Memory Statistics (…more\>settongs\>general) do not show memory for disabled apps. ![Screenshot_20230528-132412_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/9/f9ad7c452ad6be31ad5a3f76f42a972d63b9e690.jpeg) I was trying to build an app once, removed all of it, but Insights still shows 6MB after 2 years 🥴 Or the Http Request app, it has two entries!🤔 In my opinion the Memory Statistics shows the _real_ current RAM use. Insights is just not removing the leftovers / updating inactive apps. ![Screenshot_20230528-130856_Firefox](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/d/0de36a060bf5bb66868b8fcce36ae63a6896f04d.jpeg) My apps & memory overview (40 active apps): ![Screenshot_20230528-123820_Home Assistant](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9ad3d7d8ee05ff11a09b0ea82791bc7f98fea063.jpeg) Disabled apps (only temporary enabled when needed) Beacon Ecovacs Deebot Broadlinkred Advanced Scheduler sysInternals \< Timeline Manager² \> Join Homey Community Store Piggy Bank Action Scheduler IcalCalendar Zone Memory Around 50 apps in total. > [@Peter\_Kawa](#): > > how often do you recommend hard rebooting Homey? I never (hard-)reboot it by a schedule; it reboots after firmware updates, and I reboot it sometimes after fiddling too much with app and device tests. It’s a linux machine, just like HA, it doesn’t need rebooting to “reset” things imho. > [@Peter\_Kawa](#): > > but not familiar with “full software download” function, is it non destructive? Ie wont have rebuild everything again? Yes, sorry I did not mention it is non-destructive and won’t alter your stuff. I think it sort of re-installs ‘Homey OS’ from scratch. _Of course things always cán go wrong (f.i. a power outage during the procedure), so I’d recommend to have a recent backup available._ > [@Peter\_Kawa](#): > > Have you tried a factory reset and read back a backup? \*Not tried that yet, would have to research how. Follow instructions, the setup menu will ask if you want to restore a backup: > [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222): > > This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no… > [@Peter\_Kawa](#): > > can’t work with my 100+ hue devices True, but it could by using two Hue bridges. But that is cheating imho 😅😅 > [@Peter\_Kawa](#): > > Node Red It still puzzles me, I’d like to start without a manual, but to me it’s very un-intuitive. What I like about Homey is the relative ease of automating. > [@Peter\_Kawa](#): > > lack of a lot of zigbee devices support, which means adding something like z2m True, although I had no real issues with Homey’s zigbee (Ikea lights + Aqara don’t mix), I’ve moved zigbee to HA with Z2M, also just to play and check stuff out. Works great. Like most companies, the marketing is not exactly according to the reality Homey just can’t interface with f.i. tado, Somfy io, and others, without having to use their own bridges/hubs. > [@Peter\_Kawa](#): > > Did you create a ticket at Athom support? _Not for this one, my last experience with the_ Yeah, I got the idea they can’t solve it, just like the Google sync button switching itself off every x days. But I still recommend to report the ENOMEM issue to Athom, for the record, and who knows this is a solvable issue. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 28, 2023, 8:16pm UTC](https://community.homey.app/t/apps-not-working-paused/69890/13 "2023-05-28T20:16:29Z")
Unfortunately Eufy uses a lot of memory already made a lot of fixes but the library behind the app uses a lot of mem. Every Eufy devices makes an individual connection. Still checking to fix the Memory issue. Especially in Homeys with a lot of heavy apps it tends to crash sometimes. Restarting it every night is a option. However i dont like that, it should just function , but might be a temporary solution ---
**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\ **Post date:** [May 30, 2023, 9:26am UTC](https://community.homey.app/t/apps-not-working-paused/69890/14 "2023-05-30T09:26:41Z")
The Eufy Security app is one of main functions for still using Homey, and I know it is a total pain to make it work, Eufy seem to revel in making it hard 🙂 I have managed to uninstall Mqtt hub App from Homey, the first attempt to uninstall resulted in crashing Homey and took a few hours to get get everything running again. I have a relatively small number of devices left in Homey and can manage with MQTT Client reducing loading on Homey further. I am left with these APPs now ![IMG_2271](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/c/cc2d0d6b8e93cf8899a53d6a8dc807447b30a501.jpeg) And memory is doing better ![IMG_2272](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/e/6e2a9b5a303fba43c7b5ee981e7e463c25416512.jpeg) I do have 10 cameras on Eufy about to go down to 9 as I retire one. Having fun with the facial recognition and having people announced as they walk up the drive will be fun, also having the blinds shut whenever the window cleaner is spotted will be interesting too. I can move Victron off Homey as it uses Mqtt, I can move Sonos off into NR easily, then I’ll look at Harmony, Netatmo, LG WebOS, Bosch Home Connect. Eventually leaving Eufy vacs and cameras along with myenergi, Tado, and MQTT client then hopefully Homey will stabilise some. ---
**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\ **Post date:** [May 30, 2023, 9:37am UTC](https://community.homey.app/t/apps-not-working-paused/69890/15 "2023-05-30T09:37:46Z")
> [@Peter\_Kawa](#): > > True, but it could by using two Hue bridges. > But that is cheating imho 😅😅 > > I douse two hubs one for upstairs one for down, now I have 80 odd zigbee devices on zigbee2MQTT flirting with the idea of moving Hue on to it…… > > > [@Peter\_Kawa](#): > > > > Node Red > > It still puzzles me, I’d like to start without a manual, but to me it’s very un-intuitive. > What I like about Homey is the relative ease of automating It is a bit of a steep ramp, but I am absolutely loving it, Node Red is operating as the command and control for multiple incompatible hubs. There are so many custom nodes to make it work with things I never dreamt of. I love the autonomy of the hubs, if NR goes down heating and hot water still function normally, automated lighting still runs, most things run, I miss the really ‘clever’ stuff of integration across all things, like goodnight mode in NR that turns heating down in every room we are not in, manages light collapse back to bedroom, checks doors, door locks, windows, puts exterior cameras onto alert mode. Anyway thanks for your help on this one.