# \[APP\] Yale Home - Home security at your fingertips (EMEIA) **URL:** \ **Category:** Apps\ **Tags:** app, official\ **Created:** [May 14, 2023, 9:00pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044 "2023-05-14T21:00:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![drenso](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drenso/32/41300_2.png) [@drenso](https://community.homey.app/u/drenso)\ **Post date:** [April 29, 2024, 9:19am UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/1 "2024-04-29T09:19:18Z")
# Yale Home This discussion is started to centralize all Questions, Answers and Information around the app. > **[Yale Home | Homey](https://homey.app/en-us/app/emeia.yalehome/Yale-Home/)** > > Home security at your fingertips This app is only available **for users that do not reside in the USA & Canada**. Check out the [Yale Access app](https://community.homey.app/t/109046) in case you are! ## Note: This topic is not actively monitored by ASSA ABLOY. If you have issues with this app, please report it to Support Contact address listed in the above AppStore page. ## Supported devices - Cabinet Lock - Garage Door or Gate Opener - Lock - Safe ## Report Bugs for this App to the Developers - Please use the Link in the App Store and follow the community guidelines, the more information provided the faster it can be solved. ## Forum Discussion Initial Discussion created by [@oh2th](https://forum.athom.com/profile/oh2th) with info from the community. Ask any Moderator to add/update/correct this Discussion. ---
**Author:** ![drenso](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drenso/32/41300_2.png) [@drenso](https://community.homey.app/u/drenso)\ **Post date:** [May 14, 2023, 9:07pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/2 "2023-05-14T21:07:32Z")
Yale Home - Frequently Asked Questions ---
**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\ **Post date:** [May 23, 2023, 9:31am UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/3 "2023-05-23T09:31:56Z")
Anyone know if any apps support this lock? I don’t have an alarm company, so I need to control it through Yale’s wifi hub. All the apps I could find were either for other locks, or they needed to work through the alarm company. Cheers! ---
**Author:** ![THN](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thn/32/18363_2.png) [@THN](https://community.homey.app/u/THN)\ **Post date:** [May 24, 2023, 12:06pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/4 "2023-05-24T12:06:12Z")
Yale have their own app that works fine with the L3/L3S 👍 > **[Yale Home](https://homey.app/no-no/app/emeia.yalehome/Yale-Home/)** > > Home security at your fingertips ---
**Author:** ![Ingo\_Homeyer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ingo_homeyer/32/26338_2.png) [@Ingo\_Homeyer](https://community.homey.app/u/Ingo_Homeyer)\ **Post date:** [May 29, 2023, 11:08am UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/5 "2023-05-29T11:08:00Z")
Hi all, Since some days Yale change the iPhone app from Yale access to Yale home Now the homey Yale app don’t found the lock longer. Some of you have the same problem? Ingo ---
**Author:** ![Peter\_Johansson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_johansson/32/15617_2.png) [@Peter\_Johansson](https://community.homey.app/u/Peter_Johansson)\ **Post date:** [May 29, 2023, 11:13am UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/6 "2023-05-29T11:13:48Z")
There is a new app for homey also! [Yale Home App för Homey | Homey](https://homey.app/sv-se/app/emeia.yalehome/Yale-Home/) With the new app the locks works again. ---
**Author:** ![Ingo\_Homeyer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ingo_homeyer/32/26338_2.png) [@Ingo\_Homeyer](https://community.homey.app/u/Ingo_Homeyer)\ **Post date:** [May 29, 2023, 11:16am UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/7 "2023-05-29T11:16:50Z")
Found it! Must change to the Yale home app in the homey App Store ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [March 16, 2024, 10:36am UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/8 "2024-03-16T10:36:20Z")
Hi, Is the status icon on Yale Linus Lock (Yale Home app) correct when door are locked? Padlock is open… on google play services first screen I saw it is closed. Someone could confirm that? ![0-02-02-6947e5e3fe7769f68bbfcf593ecf7aef7f4880692a5e2b2623730322d41a2bbe_2166b4478f1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/1/910dc28ab38b719f507561752a6b3f30f35a2eba.jpeg) ---
**Author:** ![To\_Lou](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/to_lou/32/79159_2.png) [@To\_Lou](https://community.homey.app/u/To_Lou)\ **Post date:** [March 16, 2024, 12:07pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/9 "2024-03-16T12:07:08Z")
Not correct, not even configurable (yet?). ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [March 16, 2024, 12:50pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/10 "2024-03-16T12:50:36Z")
Thx, I assume that You have the same situation? ---
**Author:** ![Timo\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/timo_k/32/80084_2.png) [@Timo\_K](https://community.homey.app/u/Timo_K)\ **Post date:** [March 16, 2024, 1:18pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/11 "2024-03-16T13:18:44Z")
I have noticed same issue, status icon is incorrect. ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [March 16, 2024, 1:34pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/12 "2024-03-16T13:34:05Z")
Ok, thank You. I was thinking it is only in my homey. Best regards ---
**Author:** ![Andy\_Henderson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andy_henderson/32/80642_2.png) [@Andy\_Henderson](https://community.homey.app/u/Andy_Henderson)\ **Post date:** [March 17, 2024, 2:38pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/13 "2024-03-17T14:38:45Z")
FWIW, I see the same (incorrect) logo on my Yale lock widget (different app). The logo shown by device details is correct. Andy ---
**Author:** ![Nils\_Erik\_Bjorkedal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nils_erik_bjorkedal/32/68968_2.png) [@Nils\_Erik\_Bjorkedal](https://community.homey.app/u/Nils_Erik_Bjorkedal)\ **Post date:** [April 11, 2024, 1:57pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/14 "2024-04-11T13:57:39Z")
Can anyone tell me what is the difference between the triggers “Lock - Locked” and “Lock - Locked Securely” in Yale Home App? ---
**Author:** ![To\_Lou](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/to_lou/32/79159_2.png) [@To\_Lou](https://community.homey.app/u/To_Lou)\ **Post date:** [April 13, 2024, 9:51am UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/15 "2024-04-13T09:51:30Z")
When little slide nob on the lock itself is switched the lock will suggest using keyless tag to activate secure lock, and lock will not be able to open from inside. (None should be home) But Yale Home has a bug here, and will not report to Homey secure lock status unfortunately. Bug reported already last year. Workaround is to open also regular Yale Home app (not in Homey) to trigger some webhook, and Homey should get the update. ---
**Author:** ![Bart\_van\_Duren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bart_van_duren/32/79462_2.png) [@Bart\_van\_Duren](https://community.homey.app/u/Bart_van_Duren)\ **Post date:** [April 20, 2024, 12:16pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/16 "2024-04-20T12:16:57Z")
Hello, I installed a Yale Linus door lock and a WIFI bridge. This setup is working correctly from the Yale app on my mobile phone. I connected the lock in Homey with the Yale Home app. Opening and closing commands are working, but the actual lock state (open, unlocked or locked) is not returned correctly to Homey. The actual lock state is only updated after restarting the app in the (Homey) settings section (or a forced restart from a flow). There are two Homey Yale apps for this device: Access or Home. Access seems to be working correctly according this video: ([https://www.youtube.com/watch?v=NSCkmpXXLZY](https://www.youtube.com/watch?v=NSCkmpXXLZY)). But this app is only available for users in the United States or Canada. I have send a request to the Dutch app developer (Drenso) to correct this. I hope they will fix this soon. ---
**Author:** ![Andy\_Henderson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andy_henderson/32/80642_2.png) [@Andy\_Henderson](https://community.homey.app/u/Andy_Henderson)\ **Post date:** [April 20, 2024, 3:34pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/17 "2024-04-20T15:34:46Z")
I reported the same issue relating to my Yale Conexis L2 lock. It was receiving status updates until the Yale Home app was updated a few days ago. I go this reply… “We have been able to reproduce this issue (so we no longer need the diagnostics report), but it is not related to our v2 update even though its timing does make it seem so. We have escalated this issue to another time (presumably _team_), hopefully they will be able to solve this issue soon.” We’ll see. I’ve asked if there’s a work-around in the meantime given it was working before the update. Andy ---
**Author:** ![Bart\_van\_Duren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bart_van_duren/32/79462_2.png) [@Bart\_van\_Duren](https://community.homey.app/u/Bart_van_Duren)\ **Post date:** [April 20, 2024, 4:13pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/18 "2024-04-20T16:13:10Z")
Thanks for your reaction Andy. My work-around for now is to restart the app from a flow every 5 minutes. ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [April 21, 2024, 3:02pm UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/19 "2024-04-21T15:02:41Z")
I have the same problem since 3 days. Lock/ Unlock works but theres is no update with status and Door state. I wrote to dev also and I am waiting for an upgrade. Best regards ---
**Author:** ![To\_Lou](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/to_lou/32/79159_2.png) [@To\_Lou](https://community.homey.app/u/To_Lou)\ **Post date:** [April 23, 2024, 8:49am UTC](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044/20 "2024-04-23T08:49:40Z")
Yeah, after two more Yale home v2 updates yesterday it kind of works sometimes but still misses a lot of status changes from the lock (Doorman L3). [Next page](https://community.homey.app/t/app-yale-home-home-security-at-your-fingertips-emeia/109044.md?page=2)