# \[APP\] Wiser - Schneider Electric – plain and simple! **URL:** \ **Category:** Apps\ **Tags:** app, official\ **Created:** [September 16, 2025, 8:49am UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056 "2025-09-16T08:49:49Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![drenso](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drenso/32/41300_2.png) [@drenso](https://community.homey.app/u/drenso)\ **Post date:** [September 16, 2025, 8:49am UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/1 "2025-09-16T08:49:49Z")
# Wiser - Schneider Electric – plain and simple! Central topic for questions/discussing the [Wiser App](https://homey.app/a/com.se). You can use this topic to ask questions and share your experiences with the devices from Wiser. > This thread is not actively monitored by Wiser or Drenso. For official support use the e-mail link in the AppStore [**Support** Contact »](mailto:homey-wiser@drenso.nl). > **[Wiser | Homey](https://homey.app/en-us/app/com.se/Wiser/)** > > Schneider Electric – plain and simple! ---
**Author:** ![Jacob\_Rytter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacob_rytter/32/120982_2.png) [@Jacob\_Rytter](https://community.homey.app/u/Jacob_Rytter)\ **Post date:** [September 16, 2025, 5:43pm UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/2 "2025-09-16T17:43:53Z")
Are you planning on adding long press to the wireless switch with 2 relays ? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 16, 2025, 5:46pm UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/3 "2025-09-16T17:46:57Z")
Hello Jacob, Please follow the app maintainer 's instructions on how to get in touch, in post 1. Thanks. ---
**Author:** ![hmarkstrom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hmarkstrom/32/10278_2.png) [@hmarkstrom](https://community.homey.app/u/hmarkstrom)\ **Post date:** [March 3, 2026, 7:28am UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/4 "2026-03-03T07:28:10Z")
Hi I have Homey Pro 2026 and I can’t connect any of the two Wiser I have “Connected Socket Outlet” and “Connected Socket outlet” ---
**Author:** ![Romain\_Caruana](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/romain_caruana/32/123116_2.png) [@Romain\_Caruana](https://community.homey.app/u/Romain_Caruana)\ **Post date:** [March 14, 2026, 3:16pm UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/5 "2026-03-14T15:16:47Z")
Hi, I’m a professional Homey installer and I’ve just deployed a **Schneider Electric Wiser outdoor motion + luminosity sensor** (commercial ref: **CCT564119** ) with a Homey Pro 2023. The device pairs successfully over Zigbee but is only recognized as a **generic Zigbee device** — it is not picked up by the Wiser app. As a result, I lose all state feedback (motion detection, lux level), which is critical for this type of device. Here are the Zigbee identifiers as shown by Homey: > **modelId:** `W564100` **manufacturerName:** `Schneider Electric` _(to be confirmed — I’ll update if different)_ Technically, this sensor uses the **IAS Zone cluster (0x0500)** for motion reporting and the **Illuminance Measurement cluster (0x0400)** for lux. Without proper IAS CIE enrollment, Homey never receives the motion alerts. Would it be possible to add support for this modelId (`W564100`) in a future update? The device is Zigbee 3.0 certified and should be straightforward to integrate. Happy to provide any additional technical details, logs, or run tests if needed. Thanks a lot for your work on this app! _Romain_ ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [March 15, 2026, 1:43am UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/6 "2026-03-15T01:43:00Z")
Please read post 1 of this topic again. (Posting your request here is not making any sense). ---
**Author:** ![Rene\_Kaeseler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rene_kaeseler/32/121015_2.png) [@Rene\_Kaeseler](https://community.homey.app/u/Rene_Kaeseler)\ **Post date:** [April 11, 2026, 7:57am UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/7 "2026-04-11T07:57:22Z")
Has any of you integrated 230V Wiser smoke alarms, such as 550B1028 and CCT599503? Seems like only the battery smoke alarms are mentioned on the compatability list. I have around 10 of these devices, so I am curious to know, if they work in Homey before removing them from the native Wiser hub. ---
**Author:** ![Saimel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/saimel/32/70900_2.png) [@Saimel](https://community.homey.app/u/Saimel)\ **Post date:** [April 17, 2026, 6:48am UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/8 "2026-04-17T06:48:36Z")
I’d like to connect the THG\_CCTFR6710 micromodule to control the electric radiators, but I see that it’s not on the list. Is it possible to add it? ---
**Author:** ![Jannich](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jannich/32/167743_2.png) [@Jannich](https://community.homey.app/u/Jannich)\ **Post date:** [July 20, 2026, 9:30pm UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/9 "2026-07-20T21:30:38Z")
Hi I’m using Wiser Zigbee dimmers (Homey Pro) with a Wiser battery-powered wall switch, and currently have to build hold-to-dim flows using Chronograph + relative dim steps as a workaround. The hardware chain already works: - Wall switch correctly sends “held” and “released” events to Homey - Wiser dimmer hardware supports Zigbee Level Control Move/Stop natively - Only missing piece: the Wiser Homey app doesn’t expose Move/Stop as Flow actions These commands are designed exactly for hold-to-dim: - Move: continuously dim up/down at a set rate - Stop: freeze at current level when button is released This would give buttery smooth dimming without any polling or workaround flows. Would it be possible to expose these commands as Flow actions in the Wiser app? Thanks! ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [July 20, 2026, 9:41pm UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/10 "2026-07-20T21:41:11Z")
Please post your request in the app topic: > [@\[APP\] Wiser - Schneider Electric – plain and simple!](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056): > > Wiser - Schneider Electric – plain and simple! Central topic for questions/discussing the [Wiser App](https://homey.app/a/com.se). You can use this topic to ask questions and share your experiences with the devices from Wiser. This thread is not actively monitored by Wiser or Drenso. For official support use the e-mail link in the AppStore [Support Contact »](mailto:homey-wiser@drenso.nl). ---
**Author:** ![Jannich](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jannich/32/167743_2.png) [@Jannich](https://community.homey.app/u/Jannich)\ **Post date:** [July 22, 2026, 7:34am UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/11 "2026-07-22T07:34:32Z")
Thanks, I’ll post it there instead. ---
**Author:** ![Rasmus\_Thomsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rasmus_thomsen/32/175067_2.png) [@Rasmus\_Thomsen](https://community.homey.app/u/Rasmus_Thomsen)\ **Post date:** [September 10, 2026, 9:17am UTC](https://community.homey.app/t/app-wiser-schneider-electric-plain-and-simple/143056/12 "2026-09-10T09:17:47Z")
Do we know if this has been solved?