# App unavailable for Telldus and Nexa devices and app **URL:** \ **Category:** Questions & Help\ **Tags:** homey-bridge\ **Created:** [January 1, 2024, 7:51am UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602 "2024-01-01T07:51:52Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![DanielG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danielg/32/48217_2.png) [@DanielG](https://community.homey.app/u/DanielG)\ **Post date:** [January 1, 2024, 7:51am UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602/1 "2024-01-01T07:51:52Z")
Hi, since pretty much 00:00 all devices from Nexa and Telldus are “App unavailable” and not being able to re-add them either. I’ve tried reinstalling the Apps but same issue, it just states “Crashed” in the app itself. I’ve tried to restart the cloud and the Homey Bridge itself with no luck. Anyone else have this issue. KR Daniel ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 1, 2024, 8:26am UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602/2 "2024-01-01T08:26:43Z")
For me these apps run just fine in the Homey cloud zone prod-eucentral1-001. (Frankfurt) What is your zone? > **[Homey Status](https://status.homey.app/)** > > Welcome to Homey's home for real-time and historical data on system performance. Pls Report to Athom if it still is an issue > **[Support | Homey](https://homey.app/en-us/support/)** ---
**Author:** ![Michael\_Fransson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_fransson/32/80101_2.png) [@Michael\_Fransson](https://community.homey.app/u/Michael_Fransson)\ **Post date:** [January 1, 2024, 9:15am UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602/3 "2024-01-01T09:15:24Z")
Same problem for me. All Nexa units are down and saying app has crasched. (Gothenburg) ---
**Author:** ![Dennis\_Jeryd](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_jeryd/32/96414_2.png) [@Dennis\_Jeryd](https://community.homey.app/u/Dennis_Jeryd)\ **Post date:** [January 1, 2024, 9:51am UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602/4 "2024-01-01T09:51:42Z")
Same problem for me (Gothenburg) ---
**Author:** ![DanielG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danielg/32/48217_2.png) [@DanielG](https://community.homey.app/u/DanielG)\ **Post date:** [January 1, 2024, 11:28am UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602/5 "2024-01-01T11:28:46Z")
Seems to work again. Unfortunately all my devices where removed since I tried reinstalling the app ☹ ---
**Author:** ![AntonJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/antonj/32/79352_2.png) [@AntonJ](https://community.homey.app/u/AntonJ)\ **Post date:** [January 1, 2024, 2:00pm UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602/6 "2024-01-01T14:00:49Z")
Hi, I had the same issues, also located in Gothenburg. Nexa app showed as crashed. Reinstall app didn’t solve anything. Now it seems to have fixed itself, app running again and had to re-add all devices… Hmm, bad case of Nexa hangover happening at 00.00? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 1, 2024, 2:11pm UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602/7 "2024-01-01T14:11:10Z")
> [@DanielG](#): > > Unfortunately all my devices where removed since I tried reinstalling Normally on Reinstalling the App should be no problem, just DON’T remove the App as that Removes ALL paired devices using that App. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/8/d8352bfca97df9171693ad3e215c65487ff89f78.png) I am afraid some people removed the App to fix the problem. Install the App (Again) should be no problem and in case of a Homey (Cloud) most of the time it should fix itself without doing anything. ---
**Author:** ![Johan-Petter\_Singval](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan-petter_singval/32/80641_2.png) [@Johan-Petter\_Singval](https://community.homey.app/u/Johan-Petter_Singval)\ **Post date:** [January 3, 2024, 6:40am UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602/8 "2024-01-03T06:40:39Z")
Same for me since yesterday evening. Located in Stockholm. Just wait it out? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 3, 2024, 6:59am UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602/9 "2024-01-03T06:59:23Z")
> [@Johan-Petter\_Singval](#): > > Just wait Ny just waiting Athom does not know you experienced a degradation. In my opinion always report here [Support | Homey](https://homey.app/support/) ---
**Author:** ![Johan-Petter\_Singval](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan-petter_singval/32/80641_2.png) [@Johan-Petter\_Singval](https://community.homey.app/u/Johan-Petter_Singval)\ **Post date:** [January 3, 2024, 8:12am UTC](https://community.homey.app/t/app-unavailable-for-telldus-and-nexa-devices-and-app/99602/10 "2024-01-03T08:12:10Z")
Ok, will do. But how is this solved then? No actions? This happend to the Aqara app a month ago, I ended up removing it for good. Is this a common problem with Homey, apps crashing from time to time?