# \[APP\] Tuya - Connect any Tuya device with Homey (by Tuya Inc. / Athom) **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [March 21, 2024, 3:55pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779 "2024-03-21T15:55:42Z")\ **Posts on this page:** 20\ **Page:** 25
**Author:** ![JvdMeulen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jvdmeulen/32/71049_2.png) [@JvdMeulen](https://community.homey.app/u/JvdMeulen)\ **Post date:** [October 23, 2024, 11:46am UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/507 "2024-10-23T11:46:54Z")
Suggestion: Please rename topic-title and app to “Official Tuya CLOUD-App for Homey” as the title shouldn’t be confusing ---
**Author:** ![Stefan\_Beck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_beck/32/80078_2.png) [@Stefan\_Beck](https://community.homey.app/u/Stefan_Beck)\ **Post date:** [October 23, 2024, 7:21pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/508 "2024-10-23T19:21:13Z")
Hello everyone, I have a problem. I have the official Tuya APP (latest version on the Homey. On my cell phone I tried with the Tuya but also with the Smart Life app. I have the WiFI siren. Everything works fine in the Tuya or the Smartlife app. If I use this Now that I have integrated the flow card as an example, if the smoke detector reports fire or smoke: THEN: Siren on! What could be the reason? There are only set code and value (see picture) available Should I do this? If you know you can choose to have the siren on, off, on or off, please help… thank you ![grafik](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/c/8c8070f451e5ed18225bcac03c82b7203eb024e0.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 23, 2024, 9:13pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/509 "2024-10-23T21:13:21Z")
Stefan, it looks like your specific siren is not supported yet. You can request for support [here](https://github.com/athombv/com.tuya/issues/new?assignees=&labels=device+request&projects=&template=device-request.yml&title=%5BDevice+request%5D%3A+) ---
**Author:** ![Aldin\_Adam\_Jerjas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aldin_adam_jerjas/32/115741_2.png) [@Aldin\_Adam\_Jerjas](https://community.homey.app/u/Aldin_Adam_Jerjas)\ **Post date:** [October 23, 2024, 3:52pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/510 "2024-10-23T15:52:09Z")
Anybody that has been able to add a Tuya device to their Homey? It just says “0auth2 already exists” but no device is shown. ---
**Author:** ![Dietrich\_Kassner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dietrich_kassner/32/176924_2.png) [@Dietrich\_Kassner](https://community.homey.app/u/Dietrich_Kassner)\ **Post date:** [October 24, 2024, 6:23pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/512 "2024-10-24T18:23:43Z")
I have 41 different things connected to the tuya app. Most of them are power sockets. But I heve also connected connected 3 door sensors. It is strange, 2 sensors report their their staatus immediately to homey and one sensor take hours to report his status. I tried everything, from repair to reinstall, newstart of homey and the tuya app. Can’t solve this problem. ---
**Author:** ![edeke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edeke/32/117541_2.png) [@edeke](https://community.homey.app/u/edeke)\ **Post date:** [October 27, 2024, 1:14pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/513 "2024-10-27T13:14:57Z")
I’ve got problems with having to repair my devices (re-login to the Tuya app) once every other day. Otherwise I lose connection and my flows stop working. Anyone know of a fix for this issue? I’m getting the error code 1010. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 27, 2024, 3:48pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/514 "2024-10-27T15:48:30Z")
> [@edeke](#): > > error code 1010 1010 = Token expired > > > \### Homey version > > Pro 2019 v12.0.1 (my test Homey) > > \### Tuya app version > > … > v1.2.3 > > \### App diagnostics report ID > > 6dd9cc4f-f7a4-4555-b337-3b8dc7a74f12 > > \### Description > > App worked fine for weeks. > Now at every point, with every device, I get this error msg: "token is expired (Code 1010)" > > !\[Screenshot from 2024-08-26 22-11-12\](https://github.com/user-attachments/assets/c38131c6-fb35-4820-9a79-332fd8112161) > > !\[Screenshot from 2024-08-26 22-10-50\](https://github.com/user-attachments/assets/f2ddcecd-d72e-4e1c-80c6-4305a6b41f16) > > \*\*NOTE:\*\* > The devices still work fine with Home Assistant Tuya integration (https://www.home-assistant.io/integrations/tuya), so no issues with my wifi or internet. > > What does Tuya say about this error code? > !\[Screenshot from 2024-08-26 22-33-43\](https://github.com/user-attachments/assets/336d111d-8ae3-4d70-af95-44da1feb4b8d) > > https://developer.tuya.com/en/docs/cloud/6c1636a9bd?id=Ka7kjumkoa53v > > > \### Device specification > > \_No response\_ (Not solved of course) I’ve given up on this ‘playground’ app for now. Maybe in a year it is possible to login just once, and stay logged in. ---
**Author:** ![Wim\_Van\_der\_Velden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_van_der_velden/32/34714_2.png) [@Wim\_Van\_der\_Velden](https://community.homey.app/u/Wim_Van_der_Velden)\ **Post date:** [October 28, 2024, 4:46pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/515 "2024-10-28T16:46:21Z")
Hi, I had the same issue. Probably something went wrong during the authentication. I solved it by removing the Tuya-app in Homey and reinstall it. Also adding devices via a computer with a LAN connection seemed to work better. ---
**Author:** ![Tristax](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tristax/32/137584_2.png) [@Tristax](https://community.homey.app/u/Tristax)\ **Post date:** [October 29, 2024, 6:44pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/516 "2024-10-29T18:44:16Z")
Hi there, I read the whole topic, I cannot figure a way of connecting to the new official tuya app. Do you have an idea? many thanks 🙂 ![Capture d’écran 2024-10-29 193935](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/b/0be6fe77e0bead6ce4f62a146679895f8516da29.png) ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [October 29, 2024, 8:43pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/517 "2024-10-29T20:43:17Z")
> [@\[APP\] Tuya - Connect any Tuya device with Homey (by Tuya Inc. / Athom)](https://community.homey.app/t/app-cloud-official-tuya-app-for-homey/106779/501): > > Same issue here (again). Sometimes it works, sometimes not. (v1.4.1) Btw same for me. ---
**Author:** ![Sven\_Haitjema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sven_haitjema/32/115396_2.png) [@Sven\_Haitjema](https://community.homey.app/u/Sven_Haitjema)\ **Post date:** [October 30, 2024, 6:10am UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/518 "2024-10-30T06:10:10Z")
Same issue here, tried with two different email adresses/Tuya accounts. I’m new to Homey, just bought the bridge and downloaded the app yesterday. Any help would be very appreciated 🙂 ![IMG_0060](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/d/ddd96a3a2a49207e0d8b50d0bbb9348ec0219859.jpeg) ---
**Author:** ![dvk8](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dvk8/32/17154_2.png) [@dvk8](https://community.homey.app/u/dvk8)\ **Post date:** [October 30, 2024, 6:39am UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/519 "2024-10-30T06:39:27Z")
Hi, Ive downloaded the official tuya app on Homey and I am trying to connect. But when I try to login after the redirect, I get the following error: No matching app user information. Please re enter or switch to regional version. Ive tried to make a whole new account for tuya, but that also does not work. I also tried to reinstall the app om homey Anyone encountered this before? ![1000033798](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/735c55219bd9783e6ddafebe27a6234b7aa5e7eb.png) ---
**Author:** ![Bert\_Wissink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bert_wissink/32/30075_2.png) [@Bert\_Wissink](https://community.homey.app/u/Bert_Wissink)\ **Post date:** [October 30, 2024, 8:28am UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/520 "2024-10-30T08:28:02Z")
Same here. Tried via Mobile App and via a cable connected laptop. Same failures. Submitted a service request to Homey Support. ---
**Author:** ![Bert\_Wissink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bert_wissink/32/30075_2.png) [@Bert\_Wissink](https://community.homey.app/u/Bert_Wissink)\ **Post date:** [October 30, 2024, 10:13am UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/521 "2024-10-30T10:13:48Z")
just read the previous posts, same issues. ---
**Author:** ![Ben\_van\_der\_Beek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ben_van_der_beek/32/146747_2.png) [@Ben\_van\_der\_Beek](https://community.homey.app/u/Ben_van_der_Beek)\ **Post date:** [October 30, 2024, 1:02pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/522 "2024-10-30T13:02:00Z")
Same issue: “no matching app user information” when I try to login on Tuya. Tried the Tuya and the Smart Home app on Android, reinstalled Tuya app on the Homey, tried adding on my phone and on my pc, nothing works. Makes the tuya app useless now. ---
**Author:** ![cscottbrown](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cscottbrown/32/142026_2.png) [@cscottbrown](https://community.homey.app/u/cscottbrown)\ **Post date:** [October 31, 2024, 1:29am UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/523 "2024-10-31T01:29:49Z")
I am having the same problem trying to log in to the Tuya app for Homey Pro (2023). I have a Smart Life account and the Smart Life app successfully installed on my Android phone. But when I enter my region and email into the Homey interface, I get the “no matching app user information” error. ---
**Author:** ![Sven\_Haitjema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sven_haitjema/32/115396_2.png) [@Sven\_Haitjema](https://community.homey.app/u/Sven_Haitjema)\ **Post date:** [October 31, 2024, 8:25am UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/524 "2024-10-31T08:25:15Z")
I was in contact with Athom support. They confirmed that this issue has been reported by multiple users. They suggested to open a ticket on github, which i did: [Issue](https://github.com/athombv/com.tuya/issues/295) ---
**Author:** ![Andy\_Henderson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andy_henderson/32/80642_2.png) [@Andy\_Henderson](https://community.homey.app/u/Andy_Henderson)\ **Post date:** [October 31, 2024, 10:23am UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/525 "2024-10-31T10:23:07Z")
It might be worth checking which Tuya server you are connecting to. As I said in [this post](https://community.homey.app/t/app-cloud-official-tuya-app-for-homey/106779/248), I had to manually adjust the server/switch browsers to get to my account. Andy ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [October 31, 2024, 12:29pm UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/526 "2024-10-31T12:29:12Z")
Unfortunately it doesn’t work either. Athom is waiting currently for Tuya answer : > > > \### Homey version > > Cloud & Bridge > > \### Tuya app version > > v1.4.1 > > \### App diagnos…tics report ID > > 8a5dbc48-165a-46e6-bf3c-c53f7314865f > > \### Description > > When trying to link Homey with my Tuya account (I tried two different Tuya accounts, of which 1 was newly created as test), I get an error at step 7 of the process (selecting your region & email address). The App then gives an error popup saying: 'No matching App user information, please re-enter of switch the regional version.' > > It is not possible to proceed past this page, making it impossible to link Tuya and Homey atm. > > \### Device specification > > \_No response\_ ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [November 1, 2024, 9:02am UTC](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779/527 "2024-11-01T09:02:07Z")
It appears that Tuya has disabled our authentication method for new users without prior notice. We’re escalating this issue to a higher level within Tuya for resolution. ![Make It Stop The Office GIF](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/7/276f445075a5c5fc7f5bda78fb253f167e7106bc.gif) [Previous page](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779.md?page=24) [Next page](https://community.homey.app/t/app-tuya-connect-any-tuya-device-with-homey-by-tuya-inc-athom/106779.md?page=26)