# \[APP\] Trust Smart Home (Dutch: KlikAan KlikUit) by Athom **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [August 17, 2018, 12:56pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81 "2018-08-17T12:56:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![AppStore](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/appstore/32/88202_2.png) [@AppStore](https://community.homey.app/u/AppStore)\ **Post date:** [August 17, 2018, 12:56pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/1 "2018-08-17T12:56:27Z")
# [Trust Smart Home | Homey](https://homey.app/a/nl.klikaanklikuit/) ## (Dutch: [KlikAanKlikUit App voor Homey | Homey](https://homey.app/nl-nl/app/nl.klikaanklikuit/KlikAanKlikUit/) ) This discussion is started to centralize all Questions, Answers and Information around the Trust Smart Home (NL KlikAan/KlikUit) app and devices. ![](https://us1.discourse-cdn.com/flex025/uploads/athom/original/1X/c4e2d01eda5ee442d5964f53f6ffb05f3aa719b7.png) # Note: This topic is not actively monitored by Athom. If you have issues with this app, please report it to [support@athom.com](mailto:support@athom.com), mentioning the version of the app + a good description of the issue. ## Links: - [KlikAanKlikUit App](https://apps.athom.com/app/nl.klikaanklikuit) - no public Github App repository ## Supported devices - ABST-604 - AC-1000 - YC-400 - AC-300 - AC-3500 - ACC-2300 - ACD-1000 - ACD-200 - ACD-300 - ACD-3500 - ACDB-6600 - ACDB-7000C - ACM-100 - ACM-1000 - ACM-2300H - ACM-250 - ACM-300 - ACM-3500 - ACM-LV10 - ACM-LV24 - AFR-060 - AFR-100 - AGDR-200 - AGDR-300 - AGDR-3500 - AILD-250 - AILD-3500 - AKCT-510 - ALED-003 - ALED-2009 - ALED-2709 - ALED-EC2206 - ALED-G2706 - ALED-MR2705 - AMST-606 - AMU-500 - APA2-2300R - APA3-1500R - APC3-2300R - APCR-2300 - APIR-2150 - ASUN-650 - ATMT-502 - AWMD-250 - AWMR-210 - AWMR-230 - AWMR-300 - AWMT-003 - AWMT-230 - AWS-3500 - AWST-6000 - AWST-8800 - AWST-8802 - AYCT-102 - AYCT-202 - KCT-101 - KCT-510 - PA3-1000R - PAR-1000 - PIR-2050 - SUN-500 - TMT-502 - WST-8700 - WST-8800 - YC-1000 - YC-3500 - YC-412 - YCT-102 ## Known Issues Known Issues will be posted below. Be free to ask and discuss anything around these devices here! ## Report Bugs for this App to the Developers - Please use the Link in the App Store and follow the community guidelines, the more info provided the faster it can be solved. ## Forum Discussion Initial Discussion created by @Dijker with info from the community Ask any Moderator to add/update/correct this Discussion. ---
**Author:** ![AppStore](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/appstore/32/88202_2.png) [@AppStore](https://community.homey.app/u/AppStore)\ **Post date:** [August 17, 2018, 12:56pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/2 "2018-08-17T12:56:53Z")
# KlikAanKlikUit App - Frequently Asked Questions To be updated (reserved) ---
**Author:** ![Rdw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rdw/32/10679_2.png) [@Rdw](https://community.homey.app/u/Rdw)\ **Post date:** [September 11, 2018, 7:46pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/3 "2018-09-11T19:46:32Z")
Someone else experiencing problems with kaku 4.0.11 and homey 1.5.12? After updating homey to 1.5.12 my acm-1000 switches dont work properly. In the app they seem to switch on. But they don’t actualy switch on. Turning them on and off with the homey app doesn’t help. Only with the original remote I van actualy switch them. This does affect the acm-1000 and the acm-100 ---
**Author:** ![Bram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram/32/104322_2.png) [@Bram](https://community.homey.app/u/Bram)\ **Post date:** [September 12, 2018, 6:58am UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/4 "2018-09-12T06:58:08Z")
Could you try to re-pair the device to Homey and see if this solves the issue? If not, please let me know ---
**Author:** ![Rdw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rdw/32/10679_2.png) [@Rdw](https://community.homey.app/u/Rdw)\ **Post date:** [September 12, 2018, 8:22am UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/5 "2018-09-12T08:22:52Z")
I’ll try in a couple of hours. They’re build into the ceiling.😣 😜 ---
**Author:** ![Patrick\_Ruitenbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_ruitenbeek/32/27453_2.png) [@Patrick\_Ruitenbeek](https://community.homey.app/u/Patrick_Ruitenbeek)\ **Post date:** [September 12, 2018, 11:43am UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/6 "2018-09-12T11:43:36Z")
Also having trouble. My AWST-8802 doesnt work anymore after getting the latest update from Homey last night. Re-pairing doesnt work ---
**Author:** ![Rdw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rdw/32/10679_2.png) [@Rdw](https://community.homey.app/u/Rdw)\ **Post date:** [September 12, 2018, 11:45am UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/7 "2018-09-12T11:45:47Z")
@Bram as @Patrick_Ruitenbeek says. Can’t re-pair the devices. ---
**Author:** ![Patrick\_Ruitenbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_ruitenbeek/32/27453_2.png) [@Patrick\_Ruitenbeek](https://community.homey.app/u/Patrick_Ruitenbeek)\ **Post date:** [September 12, 2018, 11:50am UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/8 "2018-09-12T11:50:34Z")
Not to happy about it at the moment. Cause some important flows are working with klikaanklikuit ---
**Author:** ![Bram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram/32/104322_2.png) [@Bram](https://community.homey.app/u/Bram)\ **Post date:** [September 12, 2018, 12:10pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/9 "2018-09-12T12:10:44Z")
Which version of the firmware are you running on your Homey? ---
**Author:** ![Patrick\_Ruitenbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_ruitenbeek/32/27453_2.png) [@Patrick\_Ruitenbeek](https://community.homey.app/u/Patrick_Ruitenbeek)\ **Post date:** [September 12, 2018, 12:22pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/10 "2018-09-12T12:22:33Z")
@Bram, allready replyd to Kyle: Homey draait op 1.5.12 sinds afgelopen nacht. Klikaanklikuit heb ik voor nu de Beta erop gezet, versie 4.0.12. Maar heb exact dezelfde problemen met versie 4.0.11 ---
**Author:** ![Patrick\_Ruitenbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_ruitenbeek/32/27453_2.png) [@Patrick\_Ruitenbeek](https://community.homey.app/u/Patrick_Ruitenbeek)\ **Post date:** [September 12, 2018, 12:43pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/11 "2018-09-12T12:43:54Z")
Resetting the microcontroller doesnt have a postitive effect. Strange thing is that everything worked fine, untill Homey installed the new update. ---
**Author:** ![anon2681894](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@anon2681894](https://community.homey.app/u/anon2681894)\ **Post date:** [September 12, 2018, 3:15pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/12 "2018-09-12T15:15:13Z")
Did you already try a PtP ? (sometimes the microcontroller screws up with updating FW) pull the plug, and wait for 11.2 minutes before replugging. Hopefully this solves you’re issue ---
**Author:** ![Patrick\_Ruitenbeek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_ruitenbeek/32/27453_2.png) [@Patrick\_Ruitenbeek](https://community.homey.app/u/Patrick_Ruitenbeek)\ **Post date:** [September 12, 2018, 5:12pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/13 "2018-09-12T17:12:45Z")
Solved it by disconnect homey for 5min ---
**Author:** ![Rdw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rdw/32/10679_2.png) [@Rdw](https://community.homey.app/u/Rdw)\ **Post date:** [September 12, 2018, 9:38pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/14 "2018-09-12T21:38:31Z")
Yup, PTP works ---
**Author:** ![Sebastiaan](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@Sebastiaan](https://community.homey.app/u/Sebastiaan)\ **Post date:** [September 14, 2018, 8:22am UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/15 "2018-09-14T08:22:23Z")
Same here. AMWR-210 not working anymore and the same for the switches. Reinstall does not fix the problem. ---
**Author:** ![Bram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram/32/104322_2.png) [@Bram](https://community.homey.app/u/Bram)\ **Post date:** [September 14, 2018, 8:33am UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/16 "2018-09-14T08:33:42Z")
Could you reboot Homey via a Pull the Plug? ---
**Author:** ![Sebastiaan](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@Sebastiaan](https://community.homey.app/u/Sebastiaan)\ **Post date:** [September 14, 2018, 12:43pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/17 "2018-09-14T12:43:32Z")
Thanks, this fixed the issue. ---
**Author:** ![Backslash](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/backslash/32/10475_2.png) [@Backslash](https://community.homey.app/u/Backslash)\ **Post date:** [September 20, 2018, 2:14pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/18 "2018-09-20T14:14:39Z")
my asun-650 (sun blind) did work always great on Homey, but since uh 2-3 weeks stoped to work. I still works with the remote control (kaku). tryed to pair again but Homey did not respond to the signal from the remote and the pair button on the asun-650 itself. Also tryed to re-install the device but no change. anyone !? now i going to try the beta version app kaku. ---
**Author:** ![Backslash](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/backslash/32/10475_2.png) [@Backslash](https://community.homey.app/u/Backslash)\ **Post date:** [September 20, 2018, 3:55pm UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/20 "2018-09-20T15:55:32Z")
uh a ptp ? ---
**Author:** ![Backslash](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/backslash/32/10475_2.png) [@Backslash](https://community.homey.app/u/Backslash)\ **Post date:** [September 22, 2018, 10:34am UTC](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81/22 "2018-09-22T10:34:08Z")
ptp was de second thing i did, but no effect. It is strange that other KAKU device’s still work with Homey, remote KAKU and the ios app butt the asun-650 only works with the remote … [Next page](https://community.homey.app/t/app-trust-smart-home-dutch-klikaan-klikuit-by-athom/81.md?page=2)