# \[APP\] tado° - Everyone's comfort zone (by Athom B.V.) **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [November 8, 2025, 2:06pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103 "2025-11-08T14:06:55Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![AppStore](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/appstore/32/88202_2.png) [@AppStore](https://community.homey.app/u/AppStore)\ **Post date:** [November 8, 2025, 2:06pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/1 "2025-11-08T14:06:55Z")
Central topic for [tado° | Homey](https://homey.app/a/com.tado2) > **[tado° | Homey](https://homey.app/en-us/app/com.tado2/tado%C2%B0/)** > > Everyone's comfort zone > For other tado Apps are specific topics, like this one: > [[APP][Pro] tadoZones community (with geofence & capacity)](https://community.homey.app/t/app-pro-tadozones-community-with-geofence-capacity/63740) As there probably was no central topic yet, just created. ^by @Dijker ---
**Author:** ![AppStore](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/appstore/32/88202_2.png) [@AppStore](https://community.homey.app/u/AppStore)\ **Post date:** [November 8, 2025, 2:12pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/2 "2025-11-08T14:12:22Z")
Reserved ---
**Author:** ![Urknall78](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/urknall78/32/44982_2.png) [@Urknall78](https://community.homey.app/u/Urknall78)\ **Post date:** [October 6, 2021, 9:51am UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/3 "2021-10-06T09:51:06Z")
Since a few days tado Thermostate showed as offline/ no connection to. Inside original tado App everything is good and work’s. So connection tado Cloud to homey is broken? App restarted. Someone else with tado Thermostate problem here? ---
**Author:** ![DieJan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diejan/32/23130_2.png) [@DieJan](https://community.homey.app/u/DieJan)\ **Post date:** [October 6, 2021, 10:05am UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/4 "2021-10-06T10:05:27Z")
Yes, me too, all my devices show a red triangle. Also after installing the latest beta version of the app on Homey. ---
**Author:** ![Urknall78](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/urknall78/32/44982_2.png) [@Urknall78](https://community.homey.app/u/Urknall78)\ **Post date:** [October 6, 2021, 10:29am UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/5 "2021-10-06T10:29:12Z")
Did you write homey support about this? Google Home still working with tado. So i think it’s a homey App problem? ---
**Author:** ![Miroslav\_Gluch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miroslav_gluch/32/34842_2.png) [@Miroslav\_Gluch](https://community.homey.app/u/Miroslav_Gluch)\ **Post date:** [October 6, 2021, 11:48am UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/6 "2021-10-06T11:48:18Z")
The app works fine for me. Tado version 3.0.10 | Homey version 7.1.4. If restarting the application or restarting Homey didn’t help, I would try support. I’m still wondering if the polling limit has been exceeded, Tado has set a minimum of 5 min (judging by the configuration where I have Tado connected at MagicMirror “In milliseconds the update interval. Default: 300000 (5 minutes). This value cannot be lower than 300000. Otherwise users get a Tado block.”). ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 6, 2021, 12:20pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/7 "2021-10-06T12:20:13Z")
Try this, Goto [https://app.tado.com/#/account/sign-in](https://app.tado.com/#/account/sign-in) and logon. This seems to be needed every once in a while. > [@Koppeling Tado - Homey valt steeds uit](https://community.homey.app/t/koppeling-tado-homey-valt-steeds-uit/51516/2): > > Even hier klikken en inloggen → [tado°](https://app.tado.com/#/account/sign-in) Dat lijkt om de x maanden nodig te zijn. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 6, 2021, 12:25pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/8 "2021-10-06T12:25:31Z")
> [@DieJan](#): > > red triangle. Also after installing the latest beta version of the app on Homey. Please use version numbers 😉 I’m on [tado⁰ v3.1.13 test](https://homey.app/en-gb/app/com.tado/tado%C2%B0/test/), and it works fine. Homey v7.1.4 ---
**Author:** ![DieJan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diejan/32/23130_2.png) [@DieJan](https://community.homey.app/u/DieJan)\ **Post date:** [October 6, 2021, 12:45pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/9 "2021-10-06T12:45:46Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/7/2792712511ace204711dfabba7a795906a326581.jpeg) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 6, 2021, 12:48pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/10 "2021-10-06T12:48:03Z")
Did you try the logon hint I posted above my previous post? ---
**Author:** ![DieJan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diejan/32/23130_2.png) [@DieJan](https://community.homey.app/u/DieJan)\ **Post date:** [October 6, 2021, 12:59pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/11 "2021-10-06T12:59:26Z")
Yes but I cannot understand how it will help the Homey app with logging in… I don’t see the connection. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 6, 2021, 1:12pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/12 "2021-10-06T13:12:55Z")
Afaik, I think the tado⁰ cloud logon expires at some point. At Homey, you logon to their API, with your tado⁰ cloud credentials. It’s related, but not the same. It solved this kind of errors at my and others’ Homey by just logging on to the [tado⁰ online account page](https://app.tado.com/#/account/sign-in) ---
**Author:** ![Urknall78](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/urknall78/32/44982_2.png) [@Urknall78](https://community.homey.app/u/Urknall78)\ **Post date:** [October 6, 2021, 1:29pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/13 "2021-10-06T13:29:50Z")
Restarted login on App, web, etc. Nothing. Still same ![Screenshot_20211006_152755_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/6/a65047dcc468ac39973772fc0c961a3d3830f159.jpeg) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 6, 2021, 1:59pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/14 "2021-10-06T13:59:02Z")
Owww, sorry to hear that! You can read [this regarding a ‘400 error’](https://www.webnots.com/how-to-fix-400-bad-or-invalid-request-http-error/). The only thing I can think of, after reading the ‘400 error’ is to PtP (PullthePlug) Homey for 12 or more mins. And please report to the developer of the app, [support@athom.com](mailto:support@athom.com). ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [October 6, 2021, 3:46pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/15 "2021-10-06T15:46:03Z")
Homey Pro 7.1.4 with Tado 3.0.10 \> No problems. All works fine till yet. ---
**Author:** ![Urknall78](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/urknall78/32/44982_2.png) [@Urknall78](https://community.homey.app/u/Urknall78)\ **Post date:** [October 7, 2021, 1:31pm UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/16 "2021-10-07T13:31:18Z")
I sent a support request to homey ---
**Author:** ![DieJan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diejan/32/23130_2.png) [@DieJan](https://community.homey.app/u/DieJan)\ **Post date:** [October 16, 2021, 5:25am UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/17 "2021-10-16T05:25:30Z")
Were they able to fix the problem? ---
**Author:** ![Stijn\_de\_Steenhuijse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stijn_de_steenhuijse/32/78995_2.png) [@Stijn\_de\_Steenhuijse](https://community.homey.app/u/Stijn_de_Steenhuijse)\ **Post date:** [April 4, 2024, 7:19am UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/18 "2024-04-04T07:19:56Z")
Hello, I use the Tado app (version 1.1.4) on my Homey Pro 2019 (version 10.0.9). When it works, it works great but every few days the app breaks and I will receive “unauthorized” error messages. Repairing the app or reinstall always works; so probably there’s something wrong with the regen tokens. Does anyone else experience the same problem and maybe have the solution? Thanks. ---
**Author:** ![JNP](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jnp/32/102511_2.png) [@JNP](https://community.homey.app/u/JNP)\ **Post date:** [April 4, 2024, 7:42am UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/19 "2024-04-04T07:42:51Z")
I noticed the same thing. This morning my heating was still off. Checked the flow that should activate it but it resulted in a 401 error (not authorised). Repairing the thermostat resolved the issue but it is the second time in 2 days I needed to re-authorise the app. ---
**Author:** ![Henk\_Smith](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_smith/32/105149_2.png) [@Henk\_Smith](https://community.homey.app/u/Henk_Smith)\ **Post date:** [April 4, 2024, 8:28am UTC](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103/20 "2024-04-04T08:28:19Z")
I had the same thing, kept repairing and renewing token for a few days. Now it seems to be working again, or at least it has been going well for about three days. [Next page](https://community.homey.app/t/app-tado-everyones-comfort-zone-by-athom-b-v/145103.md?page=2)