# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 309
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 28, 2025, 4:23pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6260 "2025-08-28T16:23:54Z")
I will reply you for the last time, you made it to the ignore list, congrats. > [@Soontobesmartguy](#): > > Dude, it is literally written in the first post under Troubleshooting #5 not buried anyway Again, holy moly Don’t dude me, holy Mary: this info _you_ refer to was written by the original app creator & developer "Phuturist’! Got it now? Yes? Do you read any of my replies? ### The app is transferred to Denzo, they now maintain this app. You should call _ **them** _ names for not updating post 1! **You are looking at deprecated information**. # So for the third and last time, you’d contact Denzo for support. > [@Peter\_Kawa](#): > > this: > > > [@drenso](#): > > > > # Help, I need support?! > > > > Are you in need of additional support? Please use the e-mail link in the App Store **Support** [Contact »](mailto:homey-shelly@drenso.nl) so we can help you as soon as possible! > > > > We are **not** actively monitoring this forum as it is hard to keep track of everything going on here and we will most certainly miss something. > > > ![Screenshot_20250827_135646_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/0/50f597e8fb564cc3e77fde87810475f6d6e8fb35.jpeg) > [@Soontobesmartguy](#): > > Maybe you should read the whole first post before you come to this forum to fuck of people who are looking for help? I help folks for 5 years now, and l know how Shelly works here. I m’n not fond of how you express yourself, it’s not very kind. When you really think I fuck you here, you really are a _ **nevertobesmartguy** _. > [@Soontobesmartguy](#): > > So I wrote them the report per mail and then posted here… Jesus Christ. Yea, bye. Miss Whateveryourproblemis. ---
**Author:** ![qawsedrf57](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/qawsedrf57/32/123371_2.png) [@qawsedrf57](https://community.homey.app/u/qawsedrf57)\ **Post date:** [August 30, 2025, 10:49am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6261 "2025-08-30T10:49:39Z")
I have a shelly 1pm gen4 + addon running in a different wifi network on another location but i want recive the data in my homey, is that posible? ---
**Author:** ![John\_M02](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_m02/32/80935_2.png) [@John\_M02](https://community.homey.app/u/John_M02)\ **Post date:** [September 1, 2025, 9:25am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6262 "2025-09-01T09:25:15Z")
Is there an estimated timeline when support for the 2PM Gen4 (Zigbee) in switch device profile will be added ? ---
**Author:** ![Victor\_Nedstrom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victor_nedstrom/32/108782_2.png) [@Victor\_Nedstrom](https://community.homey.app/u/Victor_Nedstrom)\ **Post date:** [September 3, 2025, 6:24pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6263 "2025-09-03T18:24:39Z")
Hi, I recently got myself a few Shelly devices (smart plugs and 3EM-63W for three phase monitoring), and I have to say I’m pretty damn impressed with everything: products, app, configurability etc. For the 3EM-63W devices, I have three of them, one of which is for my EV charger (since my EV charger isn’t smart/connected in itself). What I would love to be able to do with the 3EM-63W, which I can do with e.g. the Shelly smart plugs, is **select what is connected** , in this case an EV charger, for things to display a bit more nicely on the Energy tab in Homey. To clarify with an example: if, for a Shelly smart plug, I select that an EV Charger is connected, the Energy tab looks like this (see red highlighting), which is pretty neat: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/7/f781ac2880c87e28b495929fc3e5f1b47b4e6a64.jpeg) For the 3EM-63W, however, I’m unable to do this, and the charger (connected to the 3EM-63W) only shows up in the list below as any other device. Not the end of the world, but hey… we’re perferctionists, aren’t we? 🙂 Please let me know if I need to further clarify. Thanks! ---
**Author:** ![DirkH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkh/32/78952_2.png) [@DirkH](https://community.homey.app/u/DirkH)\ **Post date:** [September 5, 2025, 12:38pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6264 "2025-09-05T12:38:09Z")
Hi @Victor_Nedstrom , I am quite impressed. How did you create this screen layout with your Homey? I have never seen that. Unfortunately I have no clue how to help you as I just have a temperature sensor and a few shelly relais. Regards Dirk ---
**Author:** ![Victor\_Nedstrom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victor_nedstrom/32/108782_2.png) [@Victor\_Nedstrom](https://community.homey.app/u/Victor_Nedstrom)\ **Post date:** [September 6, 2025, 4:53am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6265 "2025-09-06T04:53:10Z")
The image I shared was merely a screenshot from the [Homey Energy](https://apps.developer.homey.app/the-basics/devices/energy) developer docs though… 🙂 ---
**Author:** ![Mosa10](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@Mosa10](https://community.homey.app/u/Mosa10)\ **Post date:** [September 9, 2025, 12:42pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6266 "2025-09-09T12:42:50Z")
Very soon I guess > **[Bump version to v3.49.0 · Drenso/cloud.shelly@09b59ba](https://github.com/Drenso/cloud.shelly/commit/09b59ba95ce8151af533b1a2108effb28619bfc2)** > > Changelog: Add support for 2PM Gen4 Zigbee mode ---
**Author:** ![Pieter\_Tack](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pieter_tack/32/31440_2.png) [@Pieter\_Tack](https://community.homey.app/u/Pieter_Tack)\ **Post date:** [September 9, 2025, 5:40pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6267 "2025-09-09T17:40:29Z")
Hey all, I recently bought a Shelly RGBW PM device to switch my home ventillation speeds. Everything works fine through the shelly smart app on my phone, but when I try to import the device in Homey through this app I get the error: no suitable config found.(…) Device has hostname: shellyplusrgbwpm- Is there some plan to have this incorporated already? Is there something I can do to help integrate this device? Many thanks for the feedback! ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [September 10, 2025, 4:41pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6268 "2025-09-10T16:41:36Z")
Today 😀 . > [@Does the Shelly 2PM Gen4 work in zigbee with Homey?](https://community.homey.app/t/does-the-shelly-2pm-gen4-work-in-zigbee-with-homey/142163/3): > > Support for Zigbee mode has been added as of today: ---
**Author:** ![Christian\_Grewenig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christian_grewenig/32/49383_2.png) [@Christian\_Grewenig](https://community.homey.app/u/Christian_Grewenig)\ **Post date:** [September 11, 2025, 11:40am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6269 "2025-09-11T11:40:54Z")
HomePro (2023) Shelly App 3.49.0 not working. The app is installed, all my devices are marked as offline and I cannot restart the app. There is an error saying “Not installed”. I reinstalled the app. When I try to add a new device. The Shelly app is not listed where to choose the brands. Does anyone also have this problem? ![{2D08EAFC-96CD-4EDB-9C08-FF68EE710F00}](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/2/e2852973e41d7926cdf7b4a56448f9cee3db9321.jpeg) ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [September 11, 2025, 1:03pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6270 "2025-09-11T13:03:01Z")
Check this post for some things to try: > [@Downloading updates when on a mech](https://community.homey.app/t/downloading-updates-when-on-a-mech/102806/3): > > Based on other posts it seems that certain WiFi mesh networks may cause network connectivity issues with Homey if Homey has not been assigned a fixed IP address and your Homey is not permanently allocated to one of the Mesh access points (so it hops from one to another access point). The issue does not present itself when connecting Homey via an ethernet cable (so only via WiFi). So you might want to reserve a dedicated IP address for your Homey (DHCP reservation) and link it to a specific acce… Also, does your router use IPv6 for your local network? You might want to try and switch that off (use IPv4 only). ---
**Author:** ![Mosa10](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@Mosa10](https://community.homey.app/u/Mosa10)\ **Post date:** [September 20, 2025, 2:26pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6271 "2025-09-20T14:26:47Z")
Hi everyone, I’m confused about the capabilities of the **Shelly 2PM Gen 4** in **Zigbee mode** (paired to **Homey** ). In Zigbee, I have **no Power Monitoring (PM)** and **no Auto-Calibration** for shutters, which both work fine in Wi-Fi mode. **Question 1:** Are these limitations (especially the lack of PM) due to the current **Shelly Zigbee firmware** or the **Homey integration**? **Question 2:** While the device is running in Zigbee mode, can I still access its **local Web UI (via Wi-Fi/IP)** to check for or apply firmware updates? Thanks! ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [September 20, 2025, 3:13pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6272 "2025-09-20T15:13:21Z")
Suggest you reach out to the developer (Drenso), via the indicated e-mail address in the first post. They don’t actively follow this topic, but tend to respond promptly via e-mail. > [@drenso](#): > > # Help, I need support?! > > Are you in need of additional support? Please use the e-mail link in the App Store **Support** [Contact »](mailto:homey-shelly@drenso.nl) so we can help you as soon as possible! ---
**Author:** ![Freddy\_Brakestad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/freddy_brakestad/32/68428_2.png) [@Freddy\_Brakestad](https://community.homey.app/u/Freddy_Brakestad)\ **Post date:** [September 25, 2025, 5:13pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6274 "2025-09-25T17:13:59Z")
I do. Did you get a fix for it? I’ve got lots of things not working for me now.. ---
**Author:** ![drenso](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drenso/32/41300_2.png) [@drenso](https://community.homey.app/u/drenso)\ **Post date:** [September 25, 2025, 5:58pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6275 "2025-09-25T17:58:28Z")
We seen quite some reports that version 3.49.1 is shown as not installed for some users. Please make sure to install version 3.49.2 from the [store](https://homey.app/a/cloud.shelly/) as that seems to fix the issue for the people that have responded to us already. Note that it is exactly the same as 3.49.1, it is just a rebuild with an incremented version number, making a file corruption of some sort the most likely culprit. ---
**Author:** ![Christian\_Grewenig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christian_grewenig/32/49383_2.png) [@Christian\_Grewenig](https://community.homey.app/u/Christian_Grewenig)\ **Post date:** [September 25, 2025, 6:28pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6276 "2025-09-25T18:28:07Z")
I still can’t install the app. I click on the “install” button, the message “App will be installed shortly” appears, but it doesn’t show up under “Apps.” ---
**Author:** ![Tommy\_Wulff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tommy_wulff/32/34026_2.png) [@Tommy\_Wulff](https://community.homey.app/u/Tommy_Wulff)\ **Post date:** [September 25, 2025, 7:34pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6277 "2025-09-25T19:34:14Z")
Same problem here ---
**Author:** ![Tommy\_Wulff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tommy_wulff/32/34026_2.png) [@Tommy\_Wulff](https://community.homey.app/u/Tommy_Wulff)\ **Post date:** [September 25, 2025, 7:37pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6278 "2025-09-25T19:37:12Z")
All shelly devices were not contactable and had a red triangle, but I have some in the Homey bridge and they work there. ---
**Author:** ![Maikel\_Van\_de\_Wouw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maikel_van_de_wouw/32/29783_2.png) [@Maikel\_Van\_de\_Wouw](https://community.homey.app/u/Maikel_Van_de_Wouw)\ **Post date:** [September 27, 2025, 9:13am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6279 "2025-09-27T09:13:29Z")
With my homey 2019 software 12.6.1 and shelly 3.49.2. All connections are broken. Red triangle. This is since like two weeks. After restart the shelly app it works for 1 or 2 days. ---
**Author:** ![Henrik\_Hallin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_hallin/32/121706_2.png) [@Henrik\_Hallin](https://community.homey.app/u/Henrik_Hallin)\ **Post date:** [September 27, 2025, 11:00pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6280 "2025-09-27T23:00:32Z")
Homey Pro 2023 12.7.0, Shelly 3.49.2. All Shelly units is unavailable. Shelly app not restartable, it says “not installed”. Install Shelly app without uninstall it first make app disappear. Install Shelly app again make app appear again sometimes, but Shelly units is still unavailable. Have not tried uninstall app when its available because I dont want to lose all units. Tried restart Homey both soft and pull power plug but it dont solved it. [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=308) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=310)