# \[APP\] Shelly - Smart solutions for every home and office

**URL:** <https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765>\
**Category:** Apps\
**Tags:** app, official, homey, homey-pro, homey-cloud\
**Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\
**Posts on this page:** 20\
**Page:** 306

<div class="post-metadata">

**Author:** ![Daniel\_Cruz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_cruz/32/81875_2.png) [@Daniel\_Cruz](https://community.homey.app/u/Daniel_Cruz)\
**Post date:** [June 7, 2025, 12:37pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6200 "2025-06-07T12:37:16Z")

</div>

Was fixed on my side since last update.

All good for you as well?

---

<div class="post-metadata">

**Author:** ![Victoryus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victoryus/32/90198_2.png) [@Victoryus](https://community.homey.app/u/Victoryus)\
**Post date:** [June 9, 2025, 3:47pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6201 "2025-06-09T15:47:19Z")

</div>

Hi,  
I have problems with the **detached switching** :

I have a few **Shelly relays** (like shelly 1 mini gen 3) that are currently physically switching smart lights (e.g., Shelly GU10, Wiz), but I’d like to decouple the switching and control everything via Homey over the local Wi-Fi network.  
In the Shelly app, I tested the “detached” mode with a GU10 spot, and it works as expected. However, I have a room with over 20 LEDs, and I also need to control a few 3rd-party devices.  
All devices have fixed IP addresses and are added to Homey. I can control both the relays and the lights from the Homey app and via flows.

**The issue is: when the wall switch is pressed in “detached” mode, it doesn’t trigger anything in Homey — the lights don’t respond.**  
I tried using a webhook from the Shelly to trigger a Homey flow, and it worked.  
So I started setting up the next room, but then it stopped working even in the first location.  
When I open the webhook URL in a browser, it returns “OK” (but the light don’t change), the flow is triggered in Homey, in the shelly log appaers the switch action.

One thing I’ve managed to set up successfully: a long press on the switch directly toggles the relay (as a fallback) — in case Homey or the Wi-Fi network is down.

So… what am I missing? What could be going wrong?  
The MQTT is hard for me at this step. So I would like to use it with this app, or with webhook.

---

<div class="post-metadata">

**Author:** ![Victoryus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victoryus/32/90198_2.png) [@Victoryus](https://community.homey.app/u/Victoryus)\
**Post date:** [June 10, 2025, 8:09pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6202 "2025-06-10T20:09:54Z")

</div>

Now it works with webhook.  
The question marks “?” have somehow been transformed into “/” in shelly devices. So the webhook url was not correct.

But I don’t know why don’t work (or how can I use) this card ❓ 😕  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/1/415944f00a2f3bd5bea769aa4088a4ff7f4f67c9.png)

---

<div class="post-metadata">

**Author:** ![Leif\_Widholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/leif_widholm/32/86532_2.png) [@Leif\_Widholm](https://community.homey.app/u/Leif_Widholm)\
**Post date:** [June 12, 2025, 7:58am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6203 "2025-06-12T07:58:12Z")

</div>

All my Shellys are no longer available since the last update of Homey pro, what can I do?

---

<div class="post-metadata">

**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [June 12, 2025, 8:02am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6204 "2025-06-12T08:02:45Z")

</div>

What do you mean by ‘no longer available’? Do the device tiles show a red exclamation mark?

Did you try to restart the Shelly app on your Homey?

---

<div class="post-metadata">

**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [June 12, 2025, 8:30am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6205 "2025-06-12T08:30:02Z")

</div>

![Screenshot_20250612-102826_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/f/2f0559d375e0ece6dd67c2c855c29c3695c6919d.jpeg)

All my Shellys are online

 ![Screenshot_20250612-103202_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/8/38f04e7a37c8e85fea1041a98dd3f9d72eb03197.jpeg)

---

<div class="post-metadata">

**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [June 12, 2025, 9:14am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6206 "2025-06-12T09:14:22Z")

</div>

> [@Undertaker](#):
>
> All my Shellys are online

You have a nice collection 😅 !

---

<div class="post-metadata">

**Author:** ![Cohman](https://avatars.discourse-cdn.com/v4/letter/c/d6d6ee/32.png) [@Cohman](https://community.homey.app/u/Cohman)\
**Post date:** [June 12, 2025, 2:39pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6207 "2025-06-12T14:39:38Z")

</div>

Hi,

I have also been running into problems with my Shelly devices not communicating back for example the temperature info to Homey, but I can still for example control switches on and off. No error messages are shown in Homey.

In the Shelly app (not the Shelly app in Homey) everything works as normal.

I have tried restarting the shelly app, the various sensors as well as power cycling my Homey and so far nothing has improve the situation.

---

<div class="post-metadata">

**Author:** ![Leif\_Widholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/leif_widholm/32/86532_2.png) [@Leif\_Widholm](https://community.homey.app/u/Leif_Widholm)\
**Post date:** [June 12, 2025, 5:45pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6208 "2025-06-12T17:45:25Z")

</div>

update

All shellys were gone for more than a day both in Homey and in Shelly’s app, restarting the app or Homy had no effect.  
Later in the day the devices started connecting one by one and after about 3 hours all the devices (18) were up and working.  
That’s strange.

---

<div class="post-metadata">

**Author:** ![ZeroSugar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zerosugar/32/34211_2.png) [@ZeroSugar](https://community.homey.app/u/ZeroSugar)\
**Post date:** [June 13, 2025, 1:17pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6209 "2025-06-13T13:17:25Z")

</div>

My Shelly H&T sensor is not always updating. In the picture you can see the last update was 24 days ago. Is there any setting to solve this?

 ![Screenshot 2025-06-13 151145](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/7/97072cd568384506584768e966a69d8bf220acb2.png)

---

<div class="post-metadata">

**Author:** ![Amersfoort](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@Amersfoort](https://community.homey.app/u/Amersfoort)\
**Post date:** [June 13, 2025, 1:58pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6210 "2025-06-13T13:58:53Z")

</div>

Possible solutions:

- restart Shelly app on Homey
- restart Homey
- Is it battery driven? Check battery; my H&T 3 has an e-ink display, which can show the temperature, even without or empty battery. In that case the sceen won’t update anymore and won’t send data to Homey.
- On the backside of the device is a reset button, push it
- reboot device in Shelly app

---

<div class="post-metadata">

**Author:** ![Cohman](https://avatars.discourse-cdn.com/v4/letter/c/d6d6ee/32.png) [@Cohman](https://community.homey.app/u/Cohman)\
**Post date:** [June 13, 2025, 6:29pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6211 "2025-06-13T18:29:28Z")

</div>

I ended up removing all my H&T devices from Homey and adding them back. This seems to have fixed the problem, at least for now.

---

<div class="post-metadata">

**Author:** ![ZeroSugar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zerosugar/32/34211_2.png) [@ZeroSugar](https://community.homey.app/u/ZeroSugar)\
**Post date:** [June 13, 2025, 7:52pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6212 "2025-06-13T19:52:27Z")

</div>

Thanks for the info…i fear the device is “dead”. I put in a new battery but it didn’t start blinking. Maybe it died because of the high temperatures in the greenhouse.

---

<div class="post-metadata">

**Author:** ![qawsedrf57](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/qawsedrf57/32/123371_2.png) [@qawsedrf57](https://community.homey.app/u/qawsedrf57)\
**Post date:** [June 23, 2025, 10:50pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6213 "2025-06-23T22:50:49Z")

</div>

i just bought 2 shelly 1pm gen4 device and 2 addOn with each 2 db18 temp sensor  
i can connect the shelly by zigbee to my network but i don’t see the temp sensors if i put the addon to it.

what am i doing wrong?

---

<div class="post-metadata">

**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [June 24, 2025, 5:44am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6214 "2025-06-24T05:44:20Z")

</div>

Try connecting the Shelly via WIFi instead of Zigbee (remove the Zigbee device, then add it as ‘any Shelly WiFi device’).

---

<div class="post-metadata">

**Author:** ![qawsedrf57](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/qawsedrf57/32/123371_2.png) [@qawsedrf57](https://community.homey.app/u/qawsedrf57)\
**Post date:** [June 24, 2025, 5:49am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6215 "2025-06-24T05:49:29Z")

</div>

Thanks for the comment, i did not try that because the place where i need the sensor has no wifi.

---

<div class="post-metadata">

**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [June 24, 2025, 9:24am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6216 "2025-06-24T09:24:07Z")

</div>

Ah okay, but that location provides a strong enough Zigbee network? Dit you pair the Shelly device to your Homey at that specific location, or closer to your Homey?

---

<div class="post-metadata">

**Author:** ![qawsedrf57](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/qawsedrf57/32/123371_2.png) [@qawsedrf57](https://community.homey.app/u/qawsedrf57)\
**Post date:** [June 24, 2025, 11:24am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6217 "2025-06-24T11:24:19Z")

</div>

i did pair the device at the specific location, and i do have a zigbee connection over there. (it’s in a cellar) but my wifi does’t have a connection there.  
but by zigbee i don’t see the probes.

if i connect by wifi in annother room in the house i can get it working with the addon and then i see the temp from the probes. but als mention i don’t have wifi in the cellar.

so that is way i prefer zigbee otherwise i need to buy another accespoit

---

<div class="post-metadata">

**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [June 24, 2025, 11:50am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6218 "2025-06-24T11:50:00Z")

</div>

Thanks for clarifying; I wasn’t sure.  
Seems strange indeed. Maybe the add-on is not yet (fully) supported via Zigbee.

Shelly’s Homey app is maintained by Drenso (see also first post).

Suggest you reach out to them, via the indicated e-mail address. My experience is that they respond fairly quickly.

> [@drenso](#):
>
> # Help, I need support?!
> 
> Are you in need of additional support? Please use the e-mail link in the App Store **Support** [Contact »](mailto:homey-shelly@drenso.nl) so we can help you as soon as possible!

---

<div class="post-metadata">

**Author:** ![qawsedrf57](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/qawsedrf57/32/123371_2.png) [@qawsedrf57](https://community.homey.app/u/qawsedrf57)\
**Post date:** [June 24, 2025, 11:58am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6219 "2025-06-24T11:58:48Z")

</div>

thanks for the respond, should have tought of that my self. (i meen to reach out to the developer)

[Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=305)

[Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=307)
