# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 304
**Author:** ![AaronCloet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aaroncloet/32/41031_2.png) [@AaronCloet](https://community.homey.app/u/AaronCloet)\ **Post date:** [April 29, 2025, 7:27pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6159 "2025-04-29T19:27:43Z")
Dear, Since the latest update (3.42.2), all my Shelly devices are offline. The app has also disappeared from the apps and I’m unable to reinstall it. It keeps saying: “Shelly will install on Homey shortly,” but nothing happens. I’ve tried via both the Homey app and the web interface, but nothing works. Someone also have this problem, and how can I fix it? ---
**Author:** ![GlenH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenh/32/35270_2.png) [@GlenH](https://community.homey.app/u/GlenH)\ **Post date:** [April 29, 2025, 8:36pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6160 "2025-04-29T20:36:13Z")
I have the same issue as you described. Homey 12.4.3 and Shelly v3.42.2 Could not find any solution to fix. @AaronCloet: In the mobile homey app I also see “Cloud Status: Not connected” (More\>Settings\>General\>Cloud\>Status), same in your case? ---
**Author:** ![Maikel\_Van\_de\_Wouw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maikel_van_de_wouw/32/29783_2.png) [@Maikel\_Van\_de\_Wouw](https://community.homey.app/u/Maikel_Van_de_Wouw)\ **Post date:** [April 29, 2025, 9:20pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6162 "2025-04-29T21:20:49Z")
Is this solved? Can you use gen4 zigbee on your homey? ---
**Author:** ![AaronCloet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aaroncloet/32/41031_2.png) [@AaronCloet](https://community.homey.app/u/AaronCloet)\ **Post date:** [April 29, 2025, 11:29pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6163 "2025-04-29T23:29:36Z")
No,I am still connected to the cloud. ---
**Author:** ![Joep\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joep_vullings/32/9293_2.png) [@Joep\_Vullings](https://community.homey.app/u/Joep_Vullings)\ **Post date:** [April 30, 2025, 5:09am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6164 "2025-04-30T05:09:02Z")
Yes, i made a ticket and they fixed that within a week! Kudos for the quick support! ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [April 30, 2025, 7:25am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6165 "2025-04-30T07:25:10Z")
To find out which devices are already supported, just check the changelog of the Homey Shelly App in the Homey App Store: ![IMG_0641](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/8/98eebb0338874ace69477791b8f8de2325bcf82e.jpeg) …or the supported device list on GitHub as mentioned and linked in the first post of this topic: [cloud.shelly/README.txt at master · Drenso/cloud.shelly · GitHub](https://github.com/Drenso/cloud.shelly/blob/master/README.txt) ---
**Author:** ![Maikel\_Van\_de\_Wouw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maikel_van_de_wouw/32/29783_2.png) [@Maikel\_Van\_de\_Wouw](https://community.homey.app/u/Maikel_Van_de_Wouw)\ **Post date:** [April 30, 2025, 12:24pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6166 "2025-04-30T12:24:57Z")
I had read all the lines included your readme.txt. All clear. But I was informed that the Gen4 was not working well on a Homey 2019. I want to use the Shelly 1 mini Gen4 zigbee to expand the zigbee network. On that network will be Friends smoke detectos. Can this be done? ---
**Author:** ![GlenH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenh/32/35270_2.png) [@GlenH](https://community.homey.app/u/GlenH)\ **Post date:** [April 30, 2025, 12:39pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6167 "2025-04-30T12:39:45Z")
Ok thanks for the confirmation. My issue was solved after I succeeded in having the homey cloud connection restored. (in my network setup all the devices are forced to use my local dns and for one reason or another this resulted only in the past days in the homey loosing cloud connection, no other devices had a similar issue) ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [April 30, 2025, 3:43pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6168 "2025-04-30T15:43:18Z")
I don’t know if the Gen4 devices cause problems with the HP19. And if the Gen4s do cause problems, it will certainly make a difference whether they are connected via Wifi or Zigbee. Btw, if you want to use Zigbee devices with the HP19, there are a few points to consider anyway, e.g. first add the router and then the end devices. Information on this can be found in the support area. > [@Maikel\_Van\_de\_Wouw](#): > > I want to use the Shelly 1 mini Gen4 zigbee to expand the zigbee network. On that network will be Friends smoke detectos. Can this be done? Yes. ---
**Author:** ![AxelS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/axels/32/69263_2.png) [@AxelS](https://community.homey.app/u/AxelS)\ **Post date:** [April 30, 2025, 5:12pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6169 "2025-04-30T17:12:47Z")
As far as I understand, Gen4 devices are only supported through wifi i the Shelly App for Homey at this time? I assume Drenso (app maintainers) are working on implementing zigbee support. Eagerly awaiting it as I have installed some Gen4 devices to operate as zigbee repeaters for some new smoke detectors. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [May 1, 2025, 6:32am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6170 "2025-05-01T06:32:02Z")
I think you’re right because no Gen4 Zigbee device shows up when you add devices to the Homey via the Homey Shelly app. Only Z-Wave, Wifi and Bluetooth devices are shown. But if Zigbee is supported, they will extend the Zigbee network, @Maikel_Van_de_Wouw. ---
**Author:** ![kaismn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaismn/32/47804_2.png) [@kaismn](https://community.homey.app/u/kaismn)\ **Post date:** [May 4, 2025, 9:39am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6171 "2025-05-04T09:39:08Z")
Hello everyone, I’ve integrated a Pro RGBWW via homey. I’ve connected an RGBW LED strip, not an RGB CCT. The RGB control works perfectly, but warm white can’t be programmed via advanced flows. Homey has a selection menu above the button for switching between RGB and warm white. When RGB is switched on, the strip is also displayed as “ON.” When warm white is switched on, it is permanently displayed as “OFF.” I can manually switch warm white on, but in the advanced flows, there’s only one option for ON or OFF, and this only controls RGB. Warm white can’t be controlled in the flows. Is there already a solution? Best regards! ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [May 9, 2025, 4:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6172 "2025-05-09T16:54:22Z")
I have a Shelly EM with 2 clamps, where clamp 1 is for Airco and clamp 2 is for solarpanels. The integration in Homey works perfect for both clamps/channels. As shown in the screenshot. But when I remove device “2 - Zonnepanelen” the data (-2.15 kW) is transferred to “1 - Airco”. So the last device is also showing kW from the Solarpanels. How can I configure the Shelly device, or Homey Shelly app, so that “1 - Airco” is showing the correct values? ![IMG_4093](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/7/67203364ff2ad28eff5ea1382dac1f90b49568b6.jpeg) ---
**Author:** ![Nicolas\_Nonat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nicolas_nonat/32/86180_2.png) [@Nicolas\_Nonat](https://community.homey.app/u/Nicolas_Nonat)\ **Post date:** [May 12, 2025, 8:23am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6173 "2025-05-12T08:23:34Z")
Hello, I have installed a Shelly Wave Pro 3. I had no trouble adding it to my devices, but I’m not receiving any data regarding power consumption. However, the main reason I added it was precisely to monitor the consumption of an electrical circuit. I saw on Shelly’s website that there could be a reporting issue with Homey, but the web link to the solution doesn’t work: [https://support.shelly.cloud/en/support/solutions/articles/103000289924](https://support.shelly.cloud/en/support/solutions/articles/103000289924) Does anyone here have the solution? Thanks! ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [May 12, 2025, 12:00pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6174 "2025-05-12T12:00:40Z")
## Support Having an issue with this app? Contact the developer by [sending an e-mail](mailto:homey-shelly@drenso.nl). Doesn’t have powermeasurement according the specs: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/3/13dd2ec8f47b5c5f194a820822b63a45394b1bdc.png) > **[Wave Pro 3 (EU)](https://kb.shelly.cloud/knowledge-base/wave-pro-3-eu)** > > Device identification Device: Wave Pro 3 (EU) EU Part number/Ordering Code: QPSW-0A3X16EU Z-Wave Product type ID: 0x0002 Z-Wave Product ID: 0x0091 ... ---
**Author:** ![Nicolas\_Nonat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nicolas_nonat/32/86180_2.png) [@Nicolas\_Nonat](https://community.homey.app/u/Nicolas_Nonat)\ **Post date:** [May 12, 2025, 12:47pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6175 "2025-05-12T12:47:35Z")
Oh you’re right, I got this device from another setup, I didn’t pay attention. But, can the Shelly Pro 4PM connect? It doesn’t seem to be listed. Thanks, ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [May 12, 2025, 12:57pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6176 "2025-05-12T12:57:15Z")
> [@Nicolas\_Nonat](#): > > doesn’t seem to be listed Then it’s probably not connectable, and it’s not z-wave, ask the developer if it will be added to the app: ## Support Having an issue with this app? Contact the developer by [sending an e-mail](mailto:homey-shelly@drenso.nl). ---
**Author:** ![Martin\_Petrik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_petrik/32/71843_2.png) [@Martin\_Petrik](https://community.homey.app/u/Martin_Petrik)\ **Post date:** [May 15, 2025, 11:20am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6177 "2025-05-15T11:20:34Z")
Hi, my shelly bluetooth button stopped working. After a power outage, the flow with my shelly button stopped working. I tried removing the device and adding it again. All of this works, but if I create any flow - it is unresponsive. 😒Homey Pro 2023 finds the shelly button, but the flows don’t work..can anyone advise? 🤔 ---
**Author:** ![Martin\_Petrik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_petrik/32/71843_2.png) [@Martin\_Petrik](https://community.homey.app/u/Martin_Petrik)\ **Post date:** [May 16, 2025, 6:22am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6178 "2025-05-16T06:22:31Z")
Hi, my shelly bluetooth button stopped working. After a power outage, the flow with my shelly button stopped working. I tried removing the device and adding it again. All of this works, but if I create any flow - it is unresponsive. 😒Homey Pro 2023 finds the shelly button, but the flows don’t work..can anyone advise? 🤔 ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [May 16, 2025, 7:45am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/6179 "2025-05-16T07:45:18Z")
Maybe restart your Homey and the Shelly app? [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=303) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=305)