# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 275
**Author:** ![Sander\_de\_Bruijn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_de_bruijn/32/13172_2.png) [@Sander\_de\_Bruijn](https://community.homey.app/u/Sander_de_Bruijn)\ **Post date:** [June 26, 2024, 1:48pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5557 "2024-06-26T13:48:03Z")
Will retry the fix. What are the best parameters. I did not change the orignal settings: Powerreports 50 and minimum time 30. ---
**Author:** ![andrea\_mocali](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrea_mocali/32/79166_2.png) [@andrea\_mocali](https://community.homey.app/u/andrea_mocali)\ **Post date:** [June 26, 2024, 2:27pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5558 "2024-06-26T14:27:51Z")
Just for information, I don’t see the consumption on the Shelly Wave 2 Pro either ---
**Author:** ![David\_Hansson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_hansson/32/78952_2.png) [@David\_Hansson](https://community.homey.app/u/David_Hansson)\ **Post date:** [June 27, 2024, 8:38am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5559 "2024-06-27T08:38:23Z")
An error occured when trying to add the device. This usually happens when the device is not on the latest firmware, a battery powered device is not kept awake during pairing or there are networking issues. See the instructions in the support topic on the community forum. Error message: hostname is not defined What can i do? ---
**Author:** ![David\_Hansson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_hansson/32/78952_2.png) [@David\_Hansson](https://community.homey.app/u/David_Hansson)\ **Post date:** [June 27, 2024, 8:39am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5560 "2024-06-27T08:39:56Z")
This is Shelly 3EM i Shelly app. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [June 27, 2024, 9:27am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5562 "2024-06-27T09:27:45Z")
> [@andrea\_mocali](#): > > I don’t see the consumption on the Shelly Wave 2 Pro either Please follow the instructions [Known issues](https://community.homey.app/t/app-pro-cloud-shelly/765#known-issues-14) in the 1. post. ---
**Author:** ![SpikeHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spikehome/32/9435_2.png) [@SpikeHome](https://community.homey.app/u/SpikeHome)\ **Post date:** [June 27, 2024, 10:33am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5563 "2024-06-27T10:33:31Z")
I have shelly updates auto so every update will install at my homey. But everytime with a update all my shelly’s wat was ON are OFF So my arico’s are shutting down everytime Is there i way to keep them ON? I can also not auto update ofcourse. But prefer the updates ---
**Author:** ![Boris\_Fers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boris_fers/32/74283_2.png) [@Boris\_Fers](https://community.homey.app/u/Boris_Fers)\ **Post date:** [June 27, 2024, 11:08am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5564 "2024-06-27T11:08:00Z")
Homey Shelly app has nothing with this. If the app is updated the states on shelly devices are not changed after the update. A different story is if the shelly device updates its firmware. In this case, the device is rebooted. For shelly device check what you have set under “power on default” settings. Most probably you have set the “Off” option. Chang this to the “Restore last mode” option. ---
**Author:** ![SpikeHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spikehome/32/9435_2.png) [@SpikeHome](https://community.homey.app/u/SpikeHome)\ **Post date:** [June 27, 2024, 11:27am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5565 "2024-06-27T11:27:27Z")
@Boris_Fers firmware update is not automatic (so far as i know) ---
**Author:** ![Boris\_Fers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boris_fers/32/74283_2.png) [@Boris\_Fers](https://community.homey.app/u/Boris_Fers)\ **Post date:** [June 27, 2024, 11:28am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5566 "2024-06-27T11:28:23Z")
Gen 2 devices have auto-update functionality. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9fd2240581e786ded3543cd483f7465916ecbc44.png) ---
**Author:** ![SpikeHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spikehome/32/9435_2.png) [@SpikeHome](https://community.homey.app/u/SpikeHome)\ **Post date:** [June 27, 2024, 11:50am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5567 "2024-06-27T11:50:39Z")
Hmm i dont have that option ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/0/a0ddd4fd3856134118a77b2125b15de064bbcabe.png) Find this option ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/9/99bf0bd24738dfb69ff61baecca5ef7c820a436a.png) ---
**Author:** ![Boris\_Fers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boris_fers/32/74283_2.png) [@Boris\_Fers](https://community.homey.app/u/Boris_Fers)\ **Post date:** [June 27, 2024, 12:09pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5568 "2024-06-27T12:09:33Z")
Then is most probably a GEN 1 device. Did you do any firmware updates recently? In which state is a switch on or off? If the switch is off and you turn on the device via the cloud the switch is still as off and when the device restarts it will be turned off. Because of this, I changed the “Power on default” setting to the “Restore last mode” option on all my devices. ---
**Author:** ![SpikeHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spikehome/32/9435_2.png) [@SpikeHome](https://community.homey.app/u/SpikeHome)\ **Post date:** [June 27, 2024, 12:31pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5569 "2024-06-27T12:31:55Z")
Manual firmware updates where a while ago. I use homey turing on/off but sometimes i check the controll.shelly page Logfiles homey say’s ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/d/fd960abaaf42ef9baf34519ac662fedeca46c63c.png) So the shelly shut it down but why ---
**Author:** ![Boris\_Fers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boris_fers/32/74283_2.png) [@Boris\_Fers](https://community.homey.app/u/Boris_Fers)\ **Post date:** [June 27, 2024, 12:44pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5570 "2024-06-27T12:44:47Z")
What do you have inside activity logs for the device? ---
**Author:** ![SpikeHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spikehome/32/9435_2.png) [@SpikeHome](https://community.homey.app/u/SpikeHome)\ **Post date:** [June 27, 2024, 1:08pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5571 "2024-06-27T13:08:30Z")
timestamps only on/off ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/0/9089038f8feddc6f35b55ba0935782f4df2472f4.png) But no log that is shuted down at 9.11 2hours later i founded out the switch was of and put it on again ---
**Author:** ![Boris\_Fers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boris_fers/32/74283_2.png) [@Boris\_Fers](https://community.homey.app/u/Boris_Fers)\ **Post date:** [June 27, 2024, 3:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5572 "2024-06-27T15:54:14Z")
Then you have the answer, Shelly device rebooted for some reason. You can test what happens when you manually restart the device. In your case, it is important what state the switch is in. ---
**Author:** ![SpikeHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spikehome/32/9435_2.png) [@SpikeHome](https://community.homey.app/u/SpikeHome)\ **Post date:** [June 27, 2024, 4:31pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5573 "2024-06-27T16:31:12Z")
Ok, but yesterday there was also a shelly app update and happend the same. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [June 27, 2024, 4:51pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5574 "2024-06-27T16:51:29Z")
In some case an app update will result in restarting the device. This is because it needs to update configuration on the device which requires a restart of the device to become active. ---
**Author:** ![Boris\_Fers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boris_fers/32/74283_2.png) [@Boris\_Fers](https://community.homey.app/u/Boris_Fers)\ **Post date:** [June 28, 2024, 6:05am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5575 "2024-06-28T06:05:17Z")
I didn’t know that. Most probably is this only for the Homey Pro and not the cloud. 😃 @SpikeHome change the “Power on default” setting to the “Restore last mode” and you will not have this problem anymore. In this case, you won’t have any problems with it even when the device restarts for any reason (power loss, reboot, update, etc.) ---
**Author:** ![Ima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ima/32/18816_2.png) [@Ima](https://community.homey.app/u/Ima)\ **Post date:** [July 3, 2024, 10:09am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5576 "2024-07-03T10:09:45Z")
Hi, I have two Shelly BLU Door/Window installed, with two separate Shelly 1 Plus acting as their Bluetooth proxies. All these are working in the official Shelly Smart Control app. They were also discovered and working in my Homey Pro (early 2023) by your Shelly app (v. 30.30.7). But, after relocating one BLU Door/Window (and the related Shelly 1 Plus), the Door/Window device didn’t work anymore (no open/close signal) in Homey; the related Shelly 1 Plus, instead, worked. And both continue to work in the Shelly official app. So I deleted the Shelly BLU Door/Window device from Homey and tried to re-add it. But - and this is the problem - I couldn’t do it in any way: rebooting Homey and the Shellys, resetting the Shellys to the defaults, re-pair and re-pair. Nothing worked: the pairing process always says: > No new devices have been found. I reviewed and followed also the troubleshooting steps on the Shelly App Community Forum. Please, is there something I can do? ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [July 3, 2024, 10:13am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5577 "2024-07-03T10:13:57Z")
> [@Ima](#): > > Please, is there something I can do? Pair the device close to Homey and then re-locate it near to the Shelly Plus device. [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=274) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=276)