# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 272
**Author:** ![shingoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shingoo/32/90825_2.png) [@shingoo](https://community.homey.app/u/shingoo)\ **Post date:** [June 6, 2024, 7:26pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5495 "2024-06-06T19:26:59Z")
Thanks for the quick reply. But I have no clue why it is not connecting to the cloud service… ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/a/5a38f2659e2ddea2972138f389377f2b6508913c.png) Do I need to do a port forwarding? I don’t think so. ---
**Author:** ![shingoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shingoo/32/90825_2.png) [@shingoo](https://community.homey.app/u/shingoo)\ **Post date:** [June 6, 2024, 8:30pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5496 "2024-06-06T20:30:23Z")
After hours of back and forth, I finally got it to work… Here’s what I did: - Connected Shelly to my phone as a personal hotspot. This allowed the cloud connection to work. - Then, I performed the firmware update. - Switched back to my regular WiFi. - Restarted the router. Now it works perfectly! Hopefully, this helps anyone else facing the same problem. ---
**Author:** ![shingoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shingoo/32/90825_2.png) [@shingoo](https://community.homey.app/u/shingoo)\ **Post date:** [June 6, 2024, 9:05pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5497 "2024-06-06T21:05:28Z")
Too soon to celebrate. After a short time, the cloud connection drops again, and the WebSocket stops working. However, I can still control the Shelly device flawlessly, both from Homey and the Web UI. The only issue is that the status doesn’t sync promptly with Homey when I switch it from the Web UI. I suspect it’s my Netgear Orbi Mesh WiFi. Something about it doesn’t sit well with the Shelly… ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [June 7, 2024, 5:13am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5498 "2024-06-07T05:13:00Z")
If polling works but websocket and cloud don’t you should be looking at outbound traffic from the device to LAN and WLAN. Perhaps a misconfigured firewall. ---
**Author:** ![Itz\_Volker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/itz_volker/32/79451_2.png) [@Itz\_Volker](https://community.homey.app/u/Itz_Volker)\ **Post date:** [June 9, 2024, 1:10pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5499 "2024-06-09T13:10:22Z")
ALL All of my Shelly Devices have been disconnected, also they are still connected and working within the Shelly App. All ways, disconnecting, new installation of Shelly Homeyapp, did not work. Homey is not able to find and conbect any of my Shelly devices. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [June 9, 2024, 3:22pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5500 "2024-06-09T15:22:29Z")
Read the first post in this topic to troubleshoot your issue. ---
**Author:** ![MG69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mg69/32/79675_2.png) [@MG69](https://community.homey.app/u/MG69)\ **Post date:** [June 9, 2024, 5:31pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5501 "2024-06-09T17:31:43Z")
Would it possible to develop Shelly H&T And cards (so that we can check temperature or humidity in And conditions of flows) ? Same as what is done with Tado Smart radiator cards for instance. Thank you. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 9, 2024, 11:19pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5502 "2024-06-09T23:19:34Z")
Hi MG, You’re supposed to use Logic cards as AND cards, as explained to you by Dirk 13h ago > [@Shelly H&T card not available in And condition of a flow](https://community.homey.app/t/shelly-h-t-card-not-available-in-and-condition-of-a-flow/111249/3): > > temperatures, humidity, brightness, etc. are checked via a logic card in the “And…” section: > > ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/b/bbdc848db947544bd6411875d42c985335c7bbd6.png) > > Fill in the humidity tag 🏷 of the H&T the first, and the limit in the second field: > > ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/6/06fc81e87e31d6192a3989a6ae1da030805eb7d7.png) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 10, 2024, 5:09am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5503 "2024-06-10T05:09:31Z")
> [@Peter\_Kawa](#): > > You’re supposed to use Logic cards as AND cards, See [this thread](https://community.homey.app/t/shelly-h-t-card-not-available-in-and-condition-of-a-flow/111249). TL;DR: using Logic is a paid feature for Homey Cloud so can’t be used. ---
**Author:** ![Itz\_Volker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/itz_volker/32/79451_2.png) [@Itz\_Volker](https://community.homey.app/u/Itz_Volker)\ **Post date:** [June 10, 2024, 12:50pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5504 "2024-06-10T12:50:40Z")
I did not find a hint in your first post. The devices had been connected to Homey and did work quite well. (static IP) The Shellys have been as a device with the correct IP in the properties, but it was shown, that they are not available, but are still available within the Shelly App on my mobile device. The disconnection happend during my holiday, at time I did not make any changes to the system. They just have been disconnected and and it is not possible to connect the again. Homey is not able to detect they are just invisible for homey. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [June 10, 2024, 2:25pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5505 "2024-06-10T14:25:07Z")
> [@Itz\_Volker](#): > > I did not find a hint in your first post. Then you probably didnt read it very well. Do you wanna make a bet for a donation of EUR 5,- to the plastic soap foundation that the answer is in the first post. You could send me the diagnostic report from the app settings and I’ll see if I can prove that. > [@Itz\_Volker](#): > > Homey is not able to detect they are just invisible for homey. Homey will not show already added devices. If they are new or removed and still not visible it’s an mDNS issue. ---
**Author:** ![shingoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shingoo/32/90825_2.png) [@shingoo](https://community.homey.app/u/shingoo)\ **Post date:** [June 10, 2024, 2:41pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5506 "2024-06-10T14:41:00Z")
Thanks a lot for helping me with my issue. 🙏 👍 It seems that there were multiple problems. The reason the WebSockets were not working seems to be a misconfigured WiFi connection on Homey, running parallel to a cable connection. That appeared to be the main issue. Since I corrected that, everything has been working smoothly, including the other Shellys. ---
**Author:** ![Coelers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coelers/32/109325_2.png) [@Coelers](https://community.homey.app/u/Coelers)\ **Post date:** [June 12, 2024, 8:35am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5507 "2024-06-12T08:35:00Z")
![Schermafbeelding 2024-06-12 094747](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/9/69f9f2516b05d372af4b9d42bdbe7222ee86153a.png) All my shelly devices ar not available in homey anymore. The firmware on all devices is up to date. Is there a way to fix this? I Can still reach them from the shelly app. But since yesterday nothing works in homey anymore. After reading the first post again. Do I need to repair all the devices again? ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [June 12, 2024, 9:47am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5508 "2024-06-12T09:47:05Z")
Restart the app (or reinstall it from the app store) or your Homey Cloud instance. It seems Homey Cloud or Shelly Cloud had an issue yesterday which was unrecoverable from the app. ---
**Author:** ![Coelers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coelers/32/109325_2.png) [@Coelers](https://community.homey.app/u/Coelers)\ **Post date:** [June 12, 2024, 11:05am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5509 "2024-06-12T11:05:20Z")
This means I have to re add all the devices right? ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [June 12, 2024, 11:13am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5510 "2024-06-12T11:13:49Z")
No ---
**Author:** ![Coelers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coelers/32/109325_2.png) [@Coelers](https://community.homey.app/u/Coelers)\ **Post date:** [June 12, 2024, 3:11pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5511 "2024-06-12T15:11:13Z")
Right after install the app crashes directly again… ---
**Author:** ![Janoc](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/janoc/32/79366_2.png) [@Janoc](https://community.homey.app/u/Janoc)\ **Post date:** [June 12, 2024, 4:27pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5512 "2024-06-12T16:27:11Z")
I have the same problem. The application does not work ![1000005413](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/f/6f264ee3f445f0f49a0f3934a9fdfae254ee03fd.jpeg) ---
**Author:** ![Cees\_Mooijman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cees_mooijman/32/71897_2.png) [@Cees\_Mooijman](https://community.homey.app/u/Cees_Mooijman)\ **Post date:** [June 12, 2024, 4:29pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5513 "2024-06-12T16:29:59Z")
Same. Removed the app and reinstalled it (lost all my shelly devices) and it keeps crashing. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [June 12, 2024, 4:31pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/5514 "2024-06-12T16:31:45Z")
> [@Coelers](#): > > Right after install the app crashes directly again… > [@Janoc](#): > > I have the same problem. The application does not work > [@Cees\_Mooijman](#): > > Same. Removed the app and reinstalled it (lost all my shelly devices) and it keeps crashing. Please report it to Athom. There is an issue with Homey Cloud. You can use this error as reference. > request to [http://cloud-shelly-3-29-5-2.cloud-shelly-3-29-5.apps.svc.cluster.local/api/app](http://cloud-shelly-3-29-5-2.cloud-shelly-3-29-5.apps.svc.cluster.local/api/app) failed, reason: getaddrinfo ENOTFOUND cloud-shelly-3-29-5-2.cloud-shelly-3-29-5.apps.svc.cluster.local [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=271) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=273)